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'content' => '<p>1. General information<br>2. Information about the person responsible<br>3. What is personal data?<br>4. Data protection of minors<br>5. Purposes of data processing and legal basis<br>6. Data access<br>7. Data exchange within the relexa group<br>8. Transfer of data to third countries and legal basis<br>9. Transfer of data to law enforcement authorities<br>10. Retention period<br>11. Personal rights to your data <br>11.1. Right to information and data transfer<br>11.2. Right to rectification, restriction and deleting of your data<br>11.3. Right of appeal<br>11.4. Right of withdrawal<br>11.5. Rights under the automated individual decision<br>11.6. Right to appeal to the supervisory authority<br>11.7. Contact details<br>12. Data transmission via web-forms <br>13. Hotel room reservation<br>14. Meeting and events request<br>15. Request for hosting weddings and other family celebrations<br>16. Table reservation in the restaurant<br>17. Use of our voucher store<br>18. Booking of train tickets<br>19. Recruitment selection procedure<br>20. Data processing with regards to external marketing activities<br>20.1. Postal advertising<br>20.2. Subscription to the relexa newsletter<br>20.3. Subscription to the travel magazine relexa revue<br>20.4. Profiling (cookies and web tracking)<br>20.4.1. Basics about cookies<br>20.4.2. Evaluation of newsletter user<br>20.4.3. Google analytics<br>20.4.4. YouTube video embedded using iFrame in extended data privacy mode<br>20.4.5. Social media plugins<br>20.5. Online feedback questionnaire<br>20.6. Raffles or similar promotions<br>21. Recipient of the data<br>22. Data transfer to third countries and legal basis<br>23. Data security</p><h3>1. General information</h3><p>The relexa hotel Verwaltungs GmbH is operator of the website <a href="https://www.relexa-hotels.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en</a>. We would like to inform you of the following data protection policy and to what extent data is collected when using our website and for what purpose this data is used. Furthermore, the relexa hotel GmbH would like to point out what rights you are entitled to in this context. </p><p>Please note: This data protection policy applies exclusively to the site https://www.relexa-hotels.de, including any subpages and subdomains, such as:</p><ul><li><a href="https://www.relexa-hotels.de/en/newsletter" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/newsletter</a></li><li><a href="https://www.relexa-hotels.de/en/holiday/relexa-revue" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/holiday/relexa-revue</a></li><li><a href="https://www.relexa-hotels.de/en/service/contact-and-feedback" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/contact-and-feedback</a></li><li><a href="https://www.relexa-hotels.de/en/meeting-request" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/meeting-request</a></li><li><u><a href="https://www.relexa-hotels.de/en/service/train-ticket" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/train-ticket</a></u></li><li><u><a href="https://www.relexa-hotel-bad-salzdetfurth.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-bad-salzdetfurth.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-bad-steben.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-bad-steben.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-berlin.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-berlin.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-braunlage.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-braunlage.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-duesseldorf.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-duesseldorf.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-frankfurt.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-frankfurt.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-hamburg.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-hamburg.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-muenchen.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-muenchen.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-ratingen.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-ratingen.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-stuttgart.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-stuttgart.de/en</a></u></li><li><u><a href="https://www.relexa-hotels.de/gutscheine">https://www.relexa-hotels.de/gutscheine</a></u></li><li><u><a href="https://www.relexa-hotel-berlin.de/kulinarisches/hochzeiten/hochzeitsarrangements/wedding-superior">https://www.relexa-hotel-berlin.de/kulinarisches/hochzeiten/hochzeitsarrangements/wedding-superior</a></u></li><li><u><a href="https://www.relexa-hotel-bad-salzdetfurth.de/en/rooms-prices/our-new-beverage-package" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-bad-salzdetfurth.de/en/rooms-prices/our-new-beverage-package</a></u></li><li><u><a href="https://www.relexa-hotel-berlin.de/en/dining/table-reservation" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-berlin.de/en/dining/table-reservation</a></u></li><li><u><a href="https://www.relexa-hotel-stuttgart.de/en/hotel/pictures/videoo" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-stuttgart.de/en/hotel/pictures/video</a></u></li><li><u><a href="https://reservations.travelclick.com/10850?hotelId=10850&languageid=7#/guestsandrooms" rel="noopener noreferrer" target="_blank" title="">https://reservations.travelclick.com/10850?hotelId=10850&languageid=7#/guestsandrooms</a></u></li><li><u><a href="https://www.relexa-hotels.de/service/jobs">https://www.relexa-hotels.de/service/jobs</a></u></li></ul><p>You can browse to the other websites via https://www.relexa-hotels.de. There are individual privacy statements that are available on the restective pages. The relevant operators of these websites are responsible for the content, status and completeness of the data processing according to Article 4 (No.7) DSGVO (GDPR). <br><br>The carefull handling of your personal data has the highest priority at relexa hotel GmbH. When processing your data, we adhere to the statutory provisions of the Datenschutz-Grundverordnung (DSGVO) (English: General Data Protection Regulation GDPR) as well as the associated national requirements.</p><p>When you visit our website, for the purpose of system security, the web servers temporarily retain by default and the connection data of the requesting computer, the web pages you visit, the date and duration of the visit, the identification data of the type of browser and operating system used, as well as the website which directed you to us. </p><p>This record consists of</p><ul><li>the page from which the file was requested</li><li>the name of the file</li><li>the date and time of the request</li><li>the amount of data transferred</li><li>the access status (file transfer, file not found)</li><li>the description of the type of web browser used</li><li>the IP address of the requesting computer is shortened to the last eight digits</li></ul><p>This data is stored anonymously. The creation of personal user profiles is thus excluded. In addition, we collect personal information from you in other circumstances, such as:</p><ul><li>when requesting offers</li><li>when booking a room</li></ul><p>·for business meeting enquiries and weddings and other family celebrations</p><ul><li>when reserving a table</li><li>when processing orders and order vouchers via our gift voucher shop</li><li>when requesting or booking train tickets</li><li>when contacting us via the web form</li><li>when subscribing to the relexa newsletter or the travel magazine relexa revue</li><li>when evaluating our hotels</li><li>through the software used for website tracking and cookies</li><li>to secure our web server and to ensure the functionality of our online services</li><li>when applying for one of our job vacancies</li></ul><p>The processing of personal data takes place exclusively for a specific purpose. We also regularly review our data processing practices to ensure that we process as little personal information as possible. </p><h3>2. Details of the person responsible</h3><p>Please find below details of the person responsible i.S.v. Article 4 (No.7) DSGVO (GDPR):</p><table><tbody><tr><td valign="top"><p>Company Name & Legal Status:</p></td><td valign="top"><p>relexa hotel Verwaltungs GmbH</p></td></tr><tr><td valign="top"><p>Representative:</p></td><td valign="top"><p>Axel Steinwarz</p></td></tr><tr><td valign="top"><p>Head office address i.S.v. Article 4 (No.16) DSGVO (GDPR) </p></td><td valign="top"><p>Carmerstrasse 6, 10623 Berlin, Germany</p></td></tr><tr><td valign="top"><p>Contact Details:</p></td><td valign="top"><p>Telephone: +49(0)30 / 2201167-50<br>Telefax: +49(0)30 2201167-56<br>Email: <u><a href="https://www.relexa-hotel-hamburg.de/javascript%3Avoid(location.href='mailto:'+String.fromCharCode(107,111,110,116,97,107,116,64,114,101,108,101,120,97,45,104,111,116,101,108,46,100,101))">kontakt@relexa-hotel.de</a></u></p></td></tr><tr><td valign="top"><p>Contact Details for the Data Protection Officer:</p></td><td valign="top"><p>Email: <u><a href="mailto:datenschutz@relexa-hotel.de">datenschutz@relexa-hotel.de</a></u></p></td></tr></tbody></table><p><br></p><p>Please find below details of other persons responsible i.S.v. Article 26 DSGVO (GDPR):</p><table><tbody><tr><td valign="top"><p>Company & Legal Status: </p></td><td valign="top"><p>Oranien Hotelbetriebs GmbH relexa hotel Stuttgarter Hof<br> (relexa hotel Berlin)</p></td></tr><tr><td valign="top"><p>Representative:</p></td><td valign="top"><p>Axel Steinwarz</p></td></tr><tr><td valign="top"><p>Head office address i.S.v. Article 4 (No.16) DSGVO (GDPR) </p></td><td valign="top"><p>Anhalter Strasse 8-9, 10963 Berlin, Deutschland</p></td></tr><tr><td valign="top"><p>Contact Details:</p></td><td valign="top"><p>Telephone: +49 (0) 30 26483-0<br>Telefax: +49 (0) 30 26483-900<br>Email: <u><a href="mailto:berlin@relexa-hotel.de">berlin@relexa-hotel.de</a></u></p></td></tr><tr><td valign="top"><p>Contact Details for the Data Protection Officer:</p></td><td valign="top"><p>Email: <u><a href="mailto:datenschutz@relexa-hotel.de">datenschutz@relexa-hotel.de</a></u></p></td></tr></tbody></table><h3>3. What is personal data?</h3><p>Personal data means any information relating to an identified or identifiable person (a person is regarded as identifiable in such that they can be identified directly or indirectly, in particular by assigning with an identifier such as a name). Personal data includes information such as: your name, address, telephone number and date of birth (if specified). Statistical information that cannot be directly or indirectly linked to you, such as for example the popularity of individual web pages of our website or the number of users on our website is not classified as personal data.</p><h3>4. Data protection of minors</h3><p>Our website is not intended for minors and we do not knowingly collect personal information from minors.</p><p>Any person under the age of 16 transfering personal data to us, has to get permission of the parent or guardians. For this purpose, the contact details of the parent or legal guardian must be communicated to us in accordance with Article 8 Para 2 DSGVO (GDPR) in order to show us that consent of the parents or the legal guardian has been given. This data as well as the the data of the minor will then be processed in accordance with this Data Protection Policy.</p><p>If we find that a minor under the age of 16 has sent us personal information without the parent's consent, or consent of the guardian, we will promptly delete the information.</p><h3>5. Purpose of data processing and legal basis</h3><p>The processing of your personal data takes place for the following purposes based on the following legal basis:</p><ul><li>Initiation and settlement of contracts in accordance with Article 6 Para 1 (b) DSGVO (GDPR) </li><li>Applicant selection procedure in accordance with Article 6 Para 1 (a) (b) DSGVO (GDPR) i.V.m. § 26 BDSG-new (Federal Data Protection Act)</li><li>Guest management according to Article 6 Para 1 (b) (f) DSGVO (GDPR) </li><li>Communication and data exchange in accordance with Article 6 Para 1 (a) (b) (c) (f) DSGVO (GDPR) </li><li>External presentation and advertising in accordance with Article 6 Para 1 (a) (f) DSGVO (GDPR) </li><li>Implementation of declarations of consent in accordance with Article 6 Para 1 (a) DSGVO (GDPR) </li><li>Ensuring the proper operation of a data processing system in accordance with Article 6 Para 1 (c) (f) DSGVO (GDPR) </li></ul><h3>6. Data access</h3><p>The access to your personal data stored by us is limited to our employees, and the service providers that we entrust to handle this personal data due to their tasks.</p><p>If third parties have access to your data, we have to obtain permission from you, or there is a legal basis for this.</p><p>We also use service providers for the provision of services and processing of your data (e.g. for hosting, the newsletter dispatch, the delivery of goods ordered, the payment processing, the sending of letters or e-mails as well as maintenance and analysis of databases, security of our web servers or for website tracking). </p><p>As far as these special provisions apply, we have carried these out in the following with the respective service for you. The service providers process the data exclusively on instructions from us and have been obliged to comply with the applicable data protection regulations. All processors have been carefully selected and will only have access </p><p>to your data that is necessary for the provision of the services, or to the extent to which you have consented to the processing and use of the data. </p><h3>7. Data exchange within the relexa group</h3><p>Data exchange within the group of companies to which we belong takes place exclusively within the EU / EEA and serves only for internal administrative purposes. By "group of companies" we mean affiliated companies within the meaning of Article 4 (No.19) DSGVO (GDPR).</p><h3>8. Transfer of data to third countries and legal basis</h3><p>The servers of some of the providers we use are located in the United States and other countries outside the European Union. In these countries companies are subject to a data protection law that generally does not protect personal data to the same extent as member states of the European Union. If your data is processed in a country that does not have a recognized level of data protection, such as the European Union, we will use contractual or other recognized means to ensure that your personal data is adequately protected. In the context of individual services, we explicitly point this out to you.</p><p><br> If a transfer of personal data takes place to third countries, this is done on the basis of the adequacy decision of the EU Commission on the EU-US Privacy Shield pursuant to Article 45 DSGVO (GDPR) or the EU Standard Contract 2010 pursuant to Article 46 Para 2 (c) DSGVO (GDPR) i.V.m. with the decision of the European Commission dated 05.02.2010 (2010/87/EU) or on the basis of your consent in accordance with Article 49 Para 1 (a) DSGVO (GDPR).</p><h3>9. Transfer of data to law enforcement authorities</h3><p>In exceptional cases, we provide personal data to law enforcement agencies. This happens based on corresponding legal obligations, for example from the Code of Criminal Procedure, the Regulation of Taxation, the Money Laundering Act or the State Police Act.</p><h3>10. Retention period</h3><p>We retain personal data within the scope of statutory provisions or your given consent.<br> In order to determine the actual retention period, we use the following criteria:</p><p>We retain personal data until the purposes for which it was collected are voided (e.g. upon termination of a contractual relationship or by the last activity, if there is no permanent agreement, or in case of withdrawal of your consent for the specific data processing).</p><p>Retention beyond that takes place only if</p><ul type="disc"><li>statutory retention obligations (e.g. according to AO (German Tax Code) and HGB (Commercial Code)) exist</li><li>the data is still needed to assert and exercise legal rights or to defend against legal claims, e.g. due to technological and forensic requirements to prevent attacks on our web servers and their prosecution</li><li>the deletion would be contrary to the legitimate interest of the data subjects</li><li>any other derogation in accordance to Article 17 Para 3 DSGVO (GDPR) applies</li></ul><h3>11. Rights of the parties concerned</h3><h3>11.1. Right to get information and data transfer</h3><p>You have the right to get information about any personal data concerning you and processed by us in accordance with Article 15. DSGVO (GDPR) at any time.</p><p>Provided that the data process is in accordance with Article 6 Para 1 (a). DSGVO (GDPR) by your consent or in accordance with Article 6 Para 1 (b) DSGVO (GDPR), you may request pursuant to Article 20 Para 1 DSGVO (GDPR), to obtain your personal data in a structured, common and machine-readable format, or to have it transferred to a third partie system. You therefor have the right to direct forwarding of your data.</p><h3>11.2. Right to rectification, restriction and deletion of your data</h3><p>In accordance with Article 16 to 18 DSGVO (GDPR), you may request an adjustment, restriction (blocking) or deletion of your personal data if the data has been processed incorrectly by us; if there is a reason for restricting further data processing; or if the data processing has become unlawful for various reasons; or if its storage is invalid for other legal reasons. We would point out that your right to deletion may be restricted by statutory retention periods.</p><h3>11.3. Right of appeal</h3><p>If our data processing is based solely on our legitimate interest in accordance with Article 6 Para 1 (f) DSGVO (GDPR), you may appeal against this processing in accordance with Article 21 Para 1 DSGVO (GDPR). We will then cease processing your data unless we can demonstrate legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing is for the purpose of enforcing, pursuing or defending a legal claim. Furthermore, you always have the right to object to the use of your data for the purpose of direct marketing with immediate effect according to Article 21 Para 2 DSGVO (GDPR).</p><h3>11.4. Right to withdraw</h3><p>If you have allowed us to process your personal data by consent, you have a right of withdrawal in accordance with Article 7 Para 3 DSGVO (GDPR) with immediate effect.</p><h3>11.5. Rights under the automated individual decision</h3><p>In principle, you have the right not to be subjected to an automated individual decision according to Article 22 Para 1 DSGVO (GDPR).<br>In this case of an automated individual decision pursuant to Article 22 Para 2 (a) to (c) DSGVO (GDPR), the following rights are granted to you in accordance with Article 22 Para 3 DSGVO (GDPR):</p><ul><li>right to express one's own point of view</li><li>right of objection to the intervention of an individual by the person responsible</li><li>right to challenge the automated individual decision (right of appeal)</li></ul><h3>11.6. Right to appeal to the supervisory authority</h3><p>You are free to file an appeal with a supervisory authority if you believe that our processing of your personal data violates the European Data Protection Regulation or </p><p>other national and international data protection laws, Article 77 DSGVO (GDPR).<br> The contact details of our supervisory authority is:</p><table><tbody><tr><td valign="top"><p>Name</p></td><td valign="top"><p>Berlin Commissioner for Data Protection and Freedom of Information</p></td></tr><tr><td valign="top"><p>Address</p></td><td valign="top"><p>Friedrichstrasse 219, 10969 Berlin</p></td></tr><tr><td valign="top"><p>Telephone number</p></td><td valign="top"><p>+49 (0) 30 13889 – 0</p></td></tr><tr><td valign="top"><p>E-mail address</p></td><td valign="top"><p><u><a href="mailto:mailbox@datenschutz-berlin.de">mailbox@datenschutz-berlin.de</a></u></p></td></tr><tr><td valign="top"><p>Web address</p></td><td valign="top"><p><u><a href="https://www.datenschutz-berlin.de/">https://www.datenschutz-berlin.de/</a></u></p></td></tr><tr><td valign="top"><p>Complaint form</p></td><td valign="top"><p><u><a href="https://www.datenschutz-berlin.de/beschwerde.html">https://www.datenschutz-berlin.de/beschwerde.html</a></u></p></td></tr></tbody></table><p><br></p><h3>11.7. Contact details</h3><p>In order to exercise your rights, you can send us an informal message to the following contact details. Likewise, please direct the withdrawal of your consent to the following contact details stating which declaration of consent you wish to revoke:</p><table><tbody><tr><td valign="top"><p>Company Name & Legal Status</p></td><td valign="top"><p>relexa hotel Verwaltungs GmbH</p></td></tr><tr><td valign="top"><p>Address</p></td><td valign="top"><p>Carmerstrasse 6, 10623 Berlin</p></td></tr><tr><td valign="top"><p>E-mail</p></td><td valign="top"><p><u><a href="https://www.relexa-hotel-hamburg.de/javascript%3Avoid(location.href='mailto:'+String.fromCharCode(107,111,110,116,97,107,116,64,114,101,108,101,120,97,45,104,111,116,101,108,46,100,101))">kontakt@relexa-hotel.de</a></u></p></td></tr><tr><td valign="top"><p>Online form</p></td><td valign="top"><p><u><a href="https://www.relexa-hotels.de/en/service/contact-and-feedback" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/contact-and-feedback</a></u></p></td></tr></tbody></table><p><br></p><h3>12. Data transmission via webforms</h3><p>Via the webform "Contact & Feedback" under <a href="https://www.relexa-hotels.de/en/service/contact-and-feedback" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/contact-and-feedback</a>, or via the respective button "Request Quotation" we ask for the following data:</p><ul type="disc"><li>Interests (beauty/wellness, romance, family, bank holidays & holidays, culinary, business & conference, city breaks) (optional)</li><li>Hotel choice (optional)</li><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Address (optional)</li><li>Telephone number (optional)</li><li>Message (optional)</li><li><p>Data that you submit to us via the webform will be processed for the purposes of communication and data exchange as well as for the initiation of the contract. This data is stored as long as the processing is necessary for its purposes, or until expiration of any subsequent retention periods.</p></li></ul><h3>13. Hotel room reservation</h3><p>We offer you the possibility to book hotel rooms via our website. You can reach this page with the contact form "Book Room". To process your booking request we require the following data:</p><ul type="disc"><li>Hotel choice (required)</li><li>Check-in and check-out date (required)</li><li>Number of guests (adults, children) (required)</li><li>Special requests (e.g. extra pillows)</li><li>Additional comments</li><li>Discount code</li><li>Title</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number</li><li>Address</li><li>Invoice address</li><li>Payment method (American Express, Visa, MasterCard, Diners Club, Instant GmbH, Paypal, Invoice)</li><li>Credit card owner</li><li>Credit card number</li><li>Expiry date of credit card (month/year)</li></ul><h3>14. Meeting and Events request</h3><p>We offer you the possibility via our website to make enquires about meetings and other events under the form "Request Meeting" or under <a href="https://www.relexa-hotels.de/en/meeting-request" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/meeting-request</a> and <a href="https://www.relexa-hotels.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en</a> / business / meeting / meeting request. To process your request we require the following data:</p><ul type="disc"><li>Hotel choice</li><li>Company</li><li>Title</li><li>Name (required)</li><li>Address</li><li>E-mail address (required)</li><li>Telephone number (required)</li><li>Fax number</li></ul><h3>15. Request for hosting weddings and other family celebrations</h3><p>We offer you the opportunity to enquire about weddings and family celebrations through our website. To process your request we require the following data:</p><ul type="disc"><li>Title</li><li>Name (required)</li><li>Address</li><li>E-mail address (required)</li><li>Telephone number </li></ul><p>Details of event:</p><ul type="disc"><li>Date (wedding date) (required)</li><li>Venue</li><li>Number of guests (adults/children)</li></ul><p>Details of accommodation:</p><ul type="disc"><li>Arrival and departure date</li><li>Number of single rooms</li><li>Number of double rooms</li><li>Message</li></ul><p>Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purposes or until the expiration of any subsequent retention periods.</p><h3>16. Table reservation in the restaurant</h3><p>We offer you the opportunity to book a table in our hotel restaurants through our website. To process your request we require the following data:</p><ul type="disc"><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number (required)</li><li>Date, time (required)</li><li>Number of guests (adults/children) (required)</li><li>Message</li></ul><p>Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purpose or until the expiration of any subsequent retention periods.</p><h3>17. Use of our voucher store</h3><p>As part of our gift shop you may purchase gift vouchers at <a href="https://www.relexa-hotels.de/gutscheine">https://www.relexa-hotels.de/gutscheine</a>. To process your request we require the following data:</p><ul type="disc"><li>Voucher layout (required)</li><li>Company (optional)</li><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number (optional)</li><li>Address (required)</li><li>Price / value of voucher (required)</li><li>Payment (required)</li><li>Payment method (American Express, Visa, MasterCard, Diners Club, Sofort GmbH, Paypal, invoice)</li></ul><p>As well as other personal and transaction-based data (e.g. data of requested arrangements in the shopping basket, and their eventual point of delivery, the shopping list and order details).</p><p>Relexa hotel Verwaltungs GmbH will process these personal and transaction-based data on its own behalf in technical and logistical terms, as long as this is necessary for the implementation of the requested services and for a possible credit check.</p><h3>18. Booking of train tickets</h3><p>We offer you the possibility to book train tickets via our website. You can make a corresponding booking on the page <a href="https://www.relexa-hotels.de/en/service/train-ticket" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/train-ticket</a> by clicking on the button "Ticket Online Booking". You will be redirected to a separate website of the Deutsche Bahn AG, where a separate data protection policy applies, which can be accessed on that website.<br> To process your request we require the following data:</p><ul type="disc"><li>Interest (optional)</li><li>Hotel choice (optional)</li><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number (optional)</li><li>Address (optional)</li><li>Message (optional)</li></ul><p>Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purposes or until the expiration of any subsequent retention periods.</p><p><strong>19. Payment methods</strong><br><br>On our website we offer you a selection of different payment methods to purchase our products (Points 13 and 18).</p><p>We use the data collected during these transactions to complete the contract, in particular to enable you to purchase and receive vouchers via electronic delivery and to be able to process the payment.</p><p>In this context we might also process the data for credit checks, provided this is necessary for the execution of the contract, Article 6 Para 1 (b) DSGVO (GDPR), or we have a legitimate interest according to Article 6 Para 1 (f) DSGVO (GDPR). Our legitimate interest exists when the conclusion of a contract with you is imminent, so that a financial default risk is coupled to us and the conclusion of the contract is dependent on your creditworthiness.</p>We also forward the data necessary for the execution of the payment and if necessary the risk management to the payment service provider chosen by you. The following additional information and regulations apply to this:<p><span lang="EN"></span><strong><span lang="EN-GB"></span></strong><strong><span lang="EN-GB"></span></strong></p><p><strong><span lang="EN-GB">19.1. Payment method PayPal</span></strong><br><br>Within our online shop, we enable you to make payments using the payment service provider; PayPal. The payment is processed either via your PayPal or via PayPal using your credit card or bank account. PayPal also offers buyer protection and fiduciary services. </p><p>By selecting the payment service provider PayPal via the online shop, data is transferred automatically to PayPal. Herein you expressly consent to the transfer of personal data (first and last name, address, e-mail address, IP address, telephone number (s), order data, delivery data) for the purpose of carrying out the payment and the prevention of fraud. </p><p>The exchange of data takes place not only for the purpose of carrying out the payment, but also identification, fraud prevention and the reduction of our default risk, and in this case also data on past purchase and payment behaviour are exchanged. PayPal also exchanges data with credit bureaus, provided that they have a legitimate interest and do not conflict with the interests of the person concerned.</p><p>Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).</p><p>You may revoke this consent to PayPal at any time with immediate effect. Revocation does not have effect on transfers carried out in the past.</p><p>The current privacy policy for PayPal is available at <span lang="EN-GB"><a href="https://www.paypal.com/webapps/mpp/ua/privacy-full"><u>https://www.paypal.com/webapps/mpp/ua/privacy-full</u></a></span><span lang="EN-GB">.</span></p>Data recipient: PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg<br><br><strong>19.2 Payment method Credit Card</strong><br><br>As part of our online shop, we enable you to pay by credit card by means of a payment service provider (here you can specify who is the payment provider). The necessary credit card details are entered directly into an embedded form of our payment service provider.<p><br> When you select the payment method "credit card", data is automatically transferred to our service provider. Herein you expressly consent to the transfer of personal data (first name and surname, address, purchase price) for the purpose of carrying out the payment by credit card as well as fraud prevention.</p><p>Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).</p><p>You can revoke this consent at any time with immediate effect towards our service provider. Revocation does not have any effect on transfers carried out in the past.</p><p>Recipient of the data: <strong>please insert name, address of the service provider</strong> (If a service provider from a third country is used here, then if necessary, Point 22 must be used).</p><p><strong>19.3 Payment method Sofortüberweisung (immediate payment transfer)</strong><br> <br>Within our online shop, we allow payment by means of Sofortüberweisung using the payment service provider SOFORT GmbH.</p><p>By means of the above payment method, a real-time payment confirmation is possible to us, so that we can start with the delivery of your order immediately.</p><p>By selecting the payment method 'Sofortüberweisung', data is automatically transferred to SOFORT GmbH. Herein you expressly consent to the transmission of personal data (first and last name, address, e-mail address, IP address, telephone number (s), bank details, PIN, TAN, purchase price) for the purpose of payment and fraud prevention.</p><p>The exchange of data takes place not only for the purpose of carrying out the payment, but also for identification, and fraud prevention and the reduction of our default risk. As long as it is necessary, data on past purchase and payment behaviour are exchanged. In this context, the SOFORT GmbH data are also exchanged with credit bureaus, provided that there is a legitimate interest and does not prevent the interests of the person concerned being protected.</p><p>Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).</p><p>You can withdraw the above consent at any time with effect for the future from SOFORT GmbH. Revocation has no effect on past transmissions.</p><p>The current data protection regulations of SOFORT GmbH can be found at <span lang="EN-GB"><a href="https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/"><u>https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/</u></a></span><span lang="EN-GB">.</span></p>Recipient of the data<strong>: SOFORT GmbH</strong>, Fussbergstrasse 1, 82131 Gauting, Germany.<h3>20. Recruitment selection procedure</h3><p>We offer you the opportunity to view our current job vacancies at <a href="https://www.relexa-hotels.de/service/jobs" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/service/jobs</a> and apply for suitable positions by sending us requested personal details. The data processing is according to Article 6 Para 1 (b) DSGVO (GDPR), § 26 BDSG-New (Federal Data Protection Act). You can send us your application by e-mail or by post. Please note that applications you send to us by e-mail will be sent unencrypted.</p><p>Your application data as well as the corresponding documents will be accepted by the Personnel Department and only forwarded to the relavant department responsible for the respective job, or to the person entrusted with the processing. All parties will treat your application data and the corresponding documents with due diligence and absolute confidentiality. Upon completion of the selection process, we will retain your application documents for 3 months and then delete or destroy any copies, unless we have concluded an employment contract with you.</p><p>Should we wish to include your application documents in our application pool, we will contact you accordingly. In the notification you can actively consent to the further storage of your documents.</p><h3>21. Data processing with regards to external marketing activities</h3><p>We use your data as described in more detail below for purposes of external publicity and advertising in accordance with Article 6 Para 1 (a) and (f) DSGVO (GDPR).</p><h3>21.1. Postal advertising</h3><p>We use your name and postal address within the legal limits for sending advertisements for your preferred offers. Of course, you can object to the processing of this data for advertising purposes at any time. A message in writing to the above contact details is sufficient.</p><h3>21.2. Subscription to the relexa newsletter</h3><p>You have the possibility to register to our newsletter via our website at <a href="https://www.relexa-hotels.de/en/newsletter" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/newsletter</a>. The newsletter regularly informs about the company as well as current offers at the relexa hotel GmbH and the Oranien Hotelbetriebs GmbH. For the registration we require the following data:</p><ul type="disc"><li>Title (optional)</li><li>Name (optional)</li><li>E-mail address (required)</li></ul><p>You are not required to give us your name, but if you choose to it would allow us to address you more personally.<br><br>If you have subscribed to the newsletter, you have submitted the following declaration of consent:<br><em>I confirm that I would like to receive the relexa newsletter on a regular basis from the relexa hotel Verwaltungs GmbH as well as from Oranien Hotelbetriebs GmbH, sent to my given e-mail </em><em>address. In addition, I agree that user data will be collected from me and evaluated (newsletter user analysis). I acknowledge that I can revoke my consent to the use of my data for e-mail advertising at any time, e.g. by clicking on the unsubscribe link at the end of each newsletter, or in writing to relexa hotel Verwaltungs GmbH, Carmerstrasse 6, 10623 Berlin, or by e-mail to kontakt@relexa-hotel.de. I have read and accepted the Data Protection Policy. </em></p><p>In order to confirm your e-mail address and consent, you will first receive a separate e-mail (confirmation e-mail). We will not register your consent until you have clicked on the confirmation link contained in this e-mail.</p><p>You will receive an e-mail to the specified address requesting that you click on a link to confirm that you have subscribed to the newsletter. Only through your confirmation will your e-mail address be activated for sending the newsletter (double-opt-in procedure). Otherwise your data submitted via the registration form will be deleted after 3 weeks.</p><p>You can revoke your consent with immediate effect or contradict the further processing of your personal data to the newsletter at any time by pressing the "unsubscribe" link in the newsletter, or send us a message in writing to the above mentioned contact.</p><p>Your data will then be deleted from the mailing list and you will no longer receive a relexa newsletter by email. The data that uses the double-opt-in procedure or your data protection consent form as well as your revocation or objection are then detained for a further 6 years pursuant to Article 17 Para 3 (e) DSGVO (GDPR). During this time, however, your personal data will be blocked against further processing.</p><p>For information on data processing in the newsletter user analysis, see point 20.4.2.</p><h3>21.3. Subscription of the travel magazine relexa revue</h3><p>In addition to our newsletter you have the opportunity to subscribe to our travel magazine revue. Simply visit our website at <a href="https://www.relexa-hotels.de/en/holiday/relexa-revue" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/holiday/relexa-revue</a> to register. The travel magazine informs you twice yearly about the company and current offers of relexa hotel Verwaltungs GmbH and Oranien Hotelbetriebs GmbH. For the registration we require the following data:</p><ul><li>Title (optional)</li><li>Name (optional)</li><li>Email address (required)</li></ul><p>You are not required to give us your name, but if you choose to it would allow us to address you more personally.</p><p>As soon as you have registered for the travel magazine revue, you have submitted the following declaration of consent:<em> </em></p><p><em>“I confirm that I would like to receive the twice-yearly travel magazine from the relexa hotel Verwaltungs GmbH as well as from Oranien Hotelbetriebs GmbH, sent to my given e-mail </em><em>address. I acknowledge that I can revoke my consent to the use of my data for e-mail advertising at any time, e.g. by clicking on the unsubscribe link at the end of each travel magazine, or in writing to relexa hotel GmbH, Carmerstrasse 6, 10623 Berlin, or by e-mail to </em><a href="mailto:kontakt@relexa-hotel.de" rel="noopener noreferrer" target="_blank" title=""><em>kontakt@relexa-hotel.de</em></a><em>. I have read and accepted the Data Protection Policy.” </em></p><p>In order to confirm your e-mail address and consent, you will first receive a separate e-mail (confirmation e-mail). We will not register your consent until you have clicked on the confirmation link contained in this e-mail.</p><p>Thereafter, you will receive an e-mail to the specified e-mail address requesting that you click on a link to confirm that you have subscribed to the travel magazine. Only after your confirmation will your e-mail address be activated for sending the travel magazine revue (double-opt-in procedure). Otherwise your data submitted via the registration form will be deleted after 3 weeks.<br> Of course, you can revoke your consent with immediate effect or the further processing of your personal data to the travel magazine at any time by pressing the "unsubscribe" link in the magazine, or send us a message in writing to the above mentioned contact.<br> Your data will then be deleted from the mailing list and you will no longer receive the travel magazine relexa revue by email. The data that uses the double-opt-in procedure or your data protection consent form as well as your revocation or objection are then retained for a further 6 years pursuant to Article 17 Para 3 (e) DSGVO (GDPR). During this time, however, your personal data will be blocked against further processing.</p><p>For information on data processing in the newsletter user analysis, see point 20.4.2. </p><h3>21.4. Profiling (cookies and web tracking)</h3><p>Profiling is based on Article 6 Para 1 (a) or (f) DSGVO (GDPR).</p><table><tbody><tr><td valign="top"><h3>21.4.1 Basic information about cookies</h3><p>We use so-called cookies in some areas of our website, for example, to recognize the preferences of our visitors and to make the website as optimal as possible. This allows for easier navigation and a high level of usability on our website. Cookies also help us identify particularly popular areas of our website. Cookies are small files that are stored on a visitor hard disk. They allow information to be kept for a certain period of time and to identify the visitor's computer. For better user guidance and individual performance we use permanent cookies.</p><p>We also use so-called session cookies, which are automatically deleted when you close your browser. You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent to you. This is done to verify the authorization of actions and the authentication of the requesting user of our services. The legal basis is Article 6 Para 1 (c) i.V.m. Article 32 and Article 6 Para 1 (f) DSGVO (GDPR). Our legitimate interest is to secure our web server in order to to defend against attacks for example, and to ensure the functionality of our services.</p><p>We do not place technically necessary cookies until you have given us your express consent, which you can of course revoke at any time.<br> As part of our cookie information on our website, you have agreed to the following statement:</p><p><em>This website uses tracking cookies or tracking software to provide the full range of functions of our website and thus a better online experience. Further information on the cookies and web tracking methods used by us, as well as the consent you have given can be found in our data protection policy at <a href="https://www.relexa-hotels.de/en/notice-of-confidentiality" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/notice-of-confidentiality</a> . However technically unnecessary cookies or our tracking software will only activated after you have given us your consent. [Agreed]</em></p><p>If you completely exclude the use of cookies, you will not be able to use individual functions of our website - including the possibility of cookie-based opt-out of tracking. Please allow the opt-out cookies of those services where you would like to stop tracking.</p><p>Please also keep in mind that deleting all cookies will result in opt-out cookies being deleted as well. You may have to reset them if necessary. Cookies are also browser-bound, e.g. they must always be set separately for each browser you use on each device you use. The necessary links can be found below in the description of the respective service.<br> The following cookies are used by us - if you allowed this and have not set one or more opt-out cookies - for a specific purpose:</p><table><tbody><tr><td valign="top"><p>Name of Cookie</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p></td><td valign="top"><p>Intended use</p></td><td valign="top"><p>Duration of storage</p></td><td valign="top"><p>Technically necessary</p></td><td valign="top"><p>Revocation of consent (if cookie is not technically necessary)</p></td></tr><tr><td valign="top"><p>Depending on the hotel locationt:<br> _gat_UA-48412522-1<br> _gat_UA-27650178-1<br> _gat_UA-28640890-1<br> _gat_UA-28642335-1<br> _gat_UA-28626952-1<br> _gat_UA-28643127-1<br> _gat_UA-27663405-1<br> 28643338_1<br> _gat_UA-28643909-1<br> _gat_UA-13179828-1</p></td><td valign="top"><p>This cookie is used by Google Analytics to control the frequency of requests.</p></td><td valign="top"><p>one day</p></td><td valign="top"><p>no</p></td><td valign="top"><p>see below</p></td></tr><tr><td valign="top"><p>SX-SESSION</p></td><td valign="top"><p>This cookie is used by the website to ensure the functionality of the voucher shop. The data stored is encrypted and can only be read from the website.</p></td><td valign="top"><p>one day</p></td><td valign="top"><p>yes</p></td><td valign="top"><p>not possible because it is essential for your purchase</p></td></tr><tr><td valign="top"><p>resolution</p></td><td valign="top"><p>Stores the visitor resolution and the pixel density. These values are used to deliver the smallest possible pictures to the visitor.</p></td><td valign="top"><p>always valid</p></td><td valign="top"><br></td><td valign="top"><p>not possible, as it is essential for reasonable presentation.</p></td></tr><tr><td valign="top"><p>_gid</p></td><td valign="top"><p>This cookie is used by Google Analytics to differentiate between users.</p></td><td valign="top"><p>one day</p></td><td valign="top"><p>no</p></td><td valign="top"><p>see below</p></td></tr><tr><td valign="top"><p>_ga</p></td><td valign="top"><p>This cookie is used by Google Analytics to differentiate between users.</p></td><td valign="top"><p>two years</p></td><td valign="top"><p>no</p></td><td valign="top"><p>see below</p></td></tr></tbody></table></td></tr></tbody></table><p><br></p><h3>21.4.2. Evaluation of newsletter usage</h3><p>Our newsletter / travel magazine contains counting pixels. A counting pixel is an invisible graphic in HTML e-mails with the purpose of enabling a log file recording as well. </p><p>as a record of the links activated from the newsletter with subsequent analysis when opening the e-mail. The following user data is collected:</p><ul><li>status (newsletter / travel magazine open, date and time)</li><li>clicked links (to articles, advertisements etc.)</li><li>opening the newsletter / travel magazine via e-mail or browser</li><li>device information (e.g. Android, iOS)</li><li>time of opening</li></ul><p>This allows us to use statistics to evaluate the success of our newsletter campaigns and to optimize our newsletter so that you get better up to date topics and offers with regards to your needs and interests. When registering for our newsletter / travel magazine, you have issued the following declaration of consent: <br>“In addition, I agree that usage data is collected from me and evaluated (newsletter user analysis).”</p><p>The personal data collected in this way is processed by our service provider mentioned below. If you do not agree, you can unsubscribe from the newsletter / travel magazine by clicking on the link "Unsubscribe" attached to this in the newsletter / travel magazine or by sending us a text message to the above contact details. If you withdraw your consent, we will remove your e-mail from the newsletter distribution so that the newsletter / travel magazine will no longer be sent to you and delete the user data collected from you. The data that proves the double opt-in procedure as well as the revocation of your consent will then be kept for a further 6 years according to Art 17 Para 3 (e) DSGVO (GDPR). During this time your personal data will be blocked against further processing.</p><p> Receiver of the data:<br> Serenata SERENATA INTRAWARE GMBH<br> Neumarkt St. 18<br> 81673 Munich</p><h3>21.4.3 Google Analytics</h3><p>This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer that allow an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, by means of our IP anonymization procedure on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other contracting states to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. </p><p>On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services related to website activity and internet user by the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. One way to object to web analytics through Google Analytics is to set an opt-out cookie that instructs Google not to store or use your information for web analytics purposes. Please note that with this solution, the web analysis will only be made as long as the opt-out cookie is saved by the browser. If you want to set the opt-out cookie now, please click <u>here</u>.</p><p>You can also prevent the storage of cookies by setting your browser software accordingly; however we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install. </p><p>The current link is: <a href="https://tools.google.com/dlpage/gaoptout?hl=en" rel="noopener noreferrer" target="_blank" title="">https://tools.google.com/dlpage/gaoptout?hl=en</a><u>.</u><br>Recipient of the data: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA<br>Privacy-Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active</p><h3>21.4.4. YouTube video embedded using iFrame in enhanced privacy mode</h3><p>We use YouTube, a service provided by Google, to show video content. To protect your privacy we have enabled the enhanced privacy mode. YouTube also uses cookies to collect information about visitors to its website. YouTube uses it to capture video statistics, prevent fraud, and improve usability. Viewing a video usually also leads to a connection to the Google DoubleClick network. If you start the video, this could trigger further data processing, especially if you are already logged in to YouTube. We have no influence on that.</p><p>By pressing the start button on the video you consent to the transmission of the data to YouTube LLC.</p><p>For more information about privacy on YouTube, see their privacy policy (http://www.YouTube.com/t/privacy_at_YouTube). Recipient of the data: YouTube LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA</p><p>Privacy-Shield: <a href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active">https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active</a> </p><h3>21.4.5. Social media plugins</h3><p>We use social media buttons on our website (Facebook, Twitter, Flickr, YouTube, Instagram,Pinterest etc.) from Facebook, Twitter, Google etc.<br>These social media buttons are not integrated as plugins via a so-called iFrame, but as external links. By pressing the social media buttons, you will be redirected to the page of the respective provider. The respective provider is responsible for the compliance with the current data protection regulation, the correctness and completeness of the information provided for the data processing in Article 4 (No.7) (No.17) DSGVO (GDPR).</p><h3>21.5. Online feedback questionnaire</h3><p>With your consent or as permitted by law, we will send you a feedback request by e-mail 2 days after your stay in one of our hotels.<br> As soon as you click on the “Review” button within the feedback request, you will be redirected to the website of TrustYou GmbH.</p><p>By clicking on the "Review" button you give your consent:<br><em>"If you click on the link in the e-mail to submit your feedback rating, you will be redirected to the pages of TrustYou GmbH. You agree that the data which you provide in the online feedback questionnaire will be transmitted to TrustYou GmbH, Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 Munich. TrustYou GmbH is responsible for providing the necessary information on this data processing, including its feature requirements. You can revoke your consent at any time with immediate effect.”<br></em></p><p>TrustYou GmbH collects the minum following data from you according to your terms of use:</p><ul type="disc"><li>Name (optional)</li><li>E-mail address </li><li>Cookie-settings</li><li>IP address</li><li>Referring URL</li><li>Date of use</li><li>Movement profile of the entire session (via pixel tags)</li><li>Hotel feedback</li></ul><p>After you have completed and sent the questionnaire, we will only receive the following data from TrustYou GmbH: name details (optional), date of use, hotel evaluation. Your review with indication of the date is provided exclusively on our website: <a href="https://www.relexa-hotels.de/en/service/hotel-review" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/hotel-review</a></p><h3>21.6. Raffles or similar promotions</h3><p>From time to time customers have the opportunity to participate in raffles or similar promotions on our website. As part of these actions, personal data (e-mail address, name, address and other data necessary) may also be collected and stored for the purpose of processing. Personal information that you provide to us in connection with such deeds will only be used to process the action (e.g. in the case of a raffle, for the determination of winnings, prize notifications and sending of the prize). After the action is completed, the data of the participants will be deleted.<br>The data processing is based on Article 6 Para 1 (a) (c) (f) DSGVO (GDPR).</p><h3>22. Recipient of the data</h3><p>The access to your stored personal data is limited to our employees and the service providers contracted by us, such as TravelClick Inc., who have to deal with this personal data due to their task.<br> An exchange of data within the group of companies that we belong to takes place exclusively within Germany and therefore within the European Union and serves only for internal administrative purposes.</p><p><br> The following recipients are added as part of the web tracking process:</p><ul><li>Google Inc. for Google Analytics and YouTube videos via iFrame</li><li>TrustYou GmbH</li><li>Serenata Intraware GmbH</li></ul><p>Your review with indication of the date is provided exclusively on our website: <a href="https://www.relexa-hotels.de/en/service/hotel-review" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/hotel-review</a></p><h3>23. Data transfer to third countries and legal basis</h3><p>The transfer of personal data to third countries will only take place</p><p>• in the context of the use of Google Analytics on the basis of the adequacy decision of the EU Commission on the EU-US Privacy Shield according to Article 45 DSGVO (GDPR) <br> • in the context of the activation of the YouTube videos, if you have consented in accordance to Article 49 Para 1 (a) DSGVO (GDPR) .<br> • in the context of hotel reservation using TravelClick Inc., via corresponding standard contractual clauses in accordance to Article 46 Para 2 (c) DSGVO (GDPR) .<br> • in the context of providing evaluation using TrustYou via the corresponding standard contractual clauses in accordance to Article 46 Para 2 (c) DSGVO (GDPR) .</p><h3>24. 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'content' => '<p><strong>Datenschutzerklärung</strong>
<br>
</p>
<p><strong>Inhalt</strong></p>
<p><strong><a href="#_Toc32299874">1. Allgemeines. </a></strong></p>
<p><strong><a href="#_Toc32299875">2. Angaben zum Verantwortlichen. </a></strong></p>
<p><strong><a href="#_Toc32299876">3. Was sind personenbezogene Daten. </a></strong></p>
<p><strong><a href="#_Toc32299877">4. Schutz Minderjähriger. </a></strong></p>
<p><strong><a href="#_Toc32299878">5. Zwecke der Datenverarbeitung und Rechtsgrundlage. </a></strong></p>
<p><strong><a href="#_Toc32299879">6. Zugriff. </a></strong></p>
<p><strong><a href="#_Toc32299880">7. Datenaustausch innerhalb der Unternehmensgruppe. </a></strong></p>
<p><strong><a href="#_Toc32299881">8. Übermittlung in Drittstaaten und Rechtgrundlage. </a></strong></p>
<p><strong><a href="#_Toc32299882">9. Übermittlung an Strafverfolgung- und Strafermittlungsbehörden. </a></strong></p>
<p><strong><a href="#_Toc32299883">10. Speicherfrist. </a></strong></p>
<p><strong><a href="#_Toc32299884">11. Rechte der Betroffenen. </a></strong></p>
<p><strong><a href="#_Toc32299885">11.1. Recht auf Auskunft und Datenübertragbarkeit. </a></strong></p>
<p><strong><a href="#_Toc32299886">11.2. Recht auf Berichtigung, Einschränkung und Löschung. </a></strong></p>
<p><strong><a href="#_Toc32299887">11.3. Widerspruchsrechte. </a></strong></p>
<p><strong><a href="#_Toc32299888">11.4. Widerrufsrecht. </a></strong></p>
<p><strong><a href="#_Toc32299889">11.5. Recht auf Beschwerde bei der Aufsichtsbehörde. </a></strong></p>
<p><strong><a href="#_Toc32299890">11.6. Kontaktdaten. </a></strong></p>
<p><strong><a href="#_Toc32299891">12. Datenübermittlung mittels Webformulare. </a></strong></p>
<p><strong><a href="#_Toc32299892">13. Hotelzimmer-Reservierung. </a></strong></p>
<p><strong><a href="#_Toc32299893">14. Tagungsanfrage. </a></strong></p>
<p><strong><a href="#_Toc32299894">15. Anfrage zur Ausrichtung von Hochzeiten und sonstigen Familienfeiern. </a></strong></p>
<p><strong><a href="#_Toc32299895">16. Tischreservierung im Restaurant. </a></strong></p>
<p><strong><a href="#_Toc32299896">17. Nutzung unseres Gutschein-Shops. </a></strong></p>
<p><strong><a href="#_Toc32299897">18. Buchen von Bahntickets. </a></strong></p>
<p><strong><a href="#_Toc32299898">19. Zahlungsmethoden. </a></strong></p>
<p><strong><a href="#_Toc32299899">19.1. Zahlmethode PayPal </a></strong></p>
<p><strong><a href="#_Toc32299900">19.2. Zahlmethode Kreditkarte. </a></strong></p>
<p><strong><a href="#_Toc32299902">20. Bewerbungsauswahlverfahren. </a></strong></p>
<p><strong><a href="#_Toc32299903">21. Datenverarbeitung und -Nutzung zu Zwecken der Außendarstellung und Werbung. </a></strong></p>
<p><strong><a href="#_Toc32299904">21.1. Briefwerbung. </a></strong></p>
<p><strong><a href="#_Toc32299905">21.2. Telefonwerbung. </a></strong></p>
<p><strong><a href="#_Toc32299906">21.3. E-Mail-Werbung. </a></strong></p>
<p><strong><a href="#_Toc32299907">21.4. Abonnement des relexa Newsletters. </a></strong></p>
<p><strong><a href="#_Toc32299909">21.5. Online-Feedbackfragebogen </a></strong></p>
<p><strong><a href="#_Toc32299910">21.6. Gewinnspiele oder ähnliche Aktionen. </a></strong></p>
<p><strong><a href="#_Toc32299911">21.7. Profiling (Cookies und Webtracking-Verfahren). </a></strong></p>
<p><strong><a href="#_Toc32299912">21.7.1. Grundsätzliches zu Cookies. </a></strong><br><strong><a href="#_Toc32299913">21.7.2. Auswertung der Newsletter-Nutzung. </a></strong>
<strong><a href="#_Toc32299914"></a></strong><br><strong><a href="#_Toc32299914">21.7.3. Google Analytics. </a></strong><br><strong><a href="#_Toc32299915" title="">21.7.4. DoubleClick by Google und DoubleClick Floodlight.</a></strong>
<strong><a href="#_Toc32299916" title=""></a></strong><br><strong><a href="#_Toc32299916" title="">21.7.5. Google Remarketing.</a></strong><br><strong><a href="#_Toc32299917" title="">21.7.6. Google TagManager.</a></strong>
<strong><a href="#_Toc32299918" title=""></a></strong><br><strong><a href="#_Toc32299918" title="">21.7.7. Google Audience.</a></strong><br><strong><a href="#_Toc32299919" title="">21.7.8. Google Ads</a></strong><br><strong><a href="#_Toc32299921" title="">21.7.9. Youtube-Video eingebettet via iFrame im erweiterten Datenschutz-Modus.</a></strong><br><strong><a href="#_Toc32299922" title="">21.7.10. Social Media Buttons. </a></strong>
<strong><a href="#_Toc32299923" title=""></a></strong><br><strong><a href="#_Toc32299923" title="">21.7.11. Facebook Custom Audience mittels Pixel-Verfahren. </a></strong><br><strong><a href="#_Toc32299924" title="">21.7.12. Facebook Content.</a></strong>
</p><p><strong><a href="#_Toc32299925" title="">22. Fanpages in Sozialen Netzwerken. </a></strong></p>
<p><strong><a href="#_Toc32299926" title="">23. Datensicherheit.</a></strong>
<br>
</p>
<p><strong>1. </strong><a name="_Toc32299874"><strong>Allgemeines</strong></a></p>
<p>Die relexa hotel Verwaltungs GmbH ist Betreiberin der Website <u><a href="https://www.relexa-hotels.de">https://www.relexa-hotels.de</a></u> und möchte Sie daher in der nachfolgenden Datenschutzerklärung darüber informieren, in welchem Umfang Daten bei der Nutzung der Website erhoben und zu welchem Zweck diese Daten verwendet werden.</p>
<p>Weiterhin möchte die relexa hotel Verwaltungs GmbH aufzeigen, welche Rechte Ihnen in diesem Zusammenhang zustehen. Bitte beachten Sie: Diese Datenschutzerklärung gilt für die Website <u><a href="https://www.relexa-hotels.de">https://www.relexa-hotels.de</a></u>, inklusive etwaiger Unterseiten und Subdomains, wie beispielsweise:</p>
<ul type="disc">
<li><u><a href="https://www.relexa-hotels.de/newsletter">https://www.relexa-hotels.de/newsletter</a></u></li>
<li><u><a href="https://www.relexa-hotels.de/urlaub/relexa-revue">https://www.relexa-hotels.de/urlaub/relexa-revue</a></u></li>
<li><u><a href="https://www.relexa-hotels.de/service/kontakt-feedback">https://www.relexa-hotels.de/service/kontakt-feedback</a></u></li>
<li><u><a href="https://www.relexa-hotels.de/tagungsanfrage">https://www.relexa-hotels.de/tagungsanfrage</a></u></li>
<li><u><a href="https://www.relexa-hotels.de/service/bahnticket">https://www.relexa-hotels.de/service/bahnticket</a></u></li>
<li><u><a href="https://www.relexa-hotel-bad-steben.de/">https://www.relexa-hotel-bad-steben.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-berlin.de/">https://www.relexa-hotel-berlin.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-braunlage.de/">https://www.relexa-hotel-braunlage.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-duesseldorf.de/">https://www.relexa-hotel-duesseldorf.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-frankfurt.de/">https://www.relexa-hotel-frankfurt.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-hamburg.de/">https://www.relexa-hotel-hamburg.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-muenchen.de/">https://www.relexa-hotel-muenchen.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-ratingen.de/">https://www.relexa-hotel-ratingen.de/</a></u></li>
<li><u><a href="https://www.relexa-hotel-stuttgart.de/">https://www.relexa-hotel-stuttgart.de/</a></u></li>
<li><u><a href="https://www.relexa-hotels.de/gutscheine">https://www.relexa-hotels.de/gutscheine</a></u> </li>
<li><u><a href="https://www.relexa-hotel-berlin.de/kulinarisches/hochzeiten/hochzeitsarrangements/wedding-superior">https://www.relexa-hotel-berlin.de/kulinarisches/hochzeiten/hochzeitsarrangements/wedding-superior</a></u></li>
<li><u><a href="https://www.relexa-hotel-berlin.de/kulinarisches/tischreservierung">https://www.relexa-hotel-berlin.de/kulinarisches/tischreservierung</a></u></li>
<li><u><a href="https://www.relexa-hotel-stuttgart.de/hotel/bilder/video">https://www.relexa-hotel-stuttgart.de/hotel/bilder/video</a></u></li>
<li><u><a href="https://reservations.travelclick.com/10850?hotelId=10850&languageid=7#/guestsandrooms">https://reservations.travelclick.com/10850?hotelId=10850&languageid=7#/guestsandrooms</a></u></li>
<li><u><a href="https://www.relexa-hotels.de/service/jobs">https://www.relexa-hotels.de/service/jobs</a></u></li>
</ul>
<p>Sie haben auf <u><a href="https://www.relexa-hotels.de">https://www.relexa-hotels.de</a></u> sowie den etwaigen Unterseiten und Subdomains die Möglichkeit, zu anderen Websites zu wechseln. Für diese Seiten gelten jeweils eigene Datenschutzerklärungen, die auf den entsprechenden Seiten abrufbar sind. Für die Einhaltung dieser Datenschutzbestimmungen und für Richtigkeit, Aktualität sowie Vollständigkeit der dort bereitgestellten Informationen zur Datenverarbeitung sind dann die jeweiligen Betreiber verantwortlich i.S.v. Art. 4 Nr. 7 DSGVO.</p>
<p>Der sorgfältige Umgang mit Ihren personenbezogenen Daten hat bei der relexa hotel Verwaltungs GmbH höchste Priorität. Wir halten uns bei der Verarbeitung an die gesetzlichen Bestimmungen der Datenschutzgrundverordnung (DSGVO) sowie die damit verbundenen nationalen Bestimmungen.</p>
<p>Wenn Sie unsere Website besuchen, speichern die Webserver zum Zwecke der Systemsicherheit standardmäßig und temporär die Verbindungsdaten des anfragenden Rechners, die Webseiten, die Sie bei uns besuchen, das Datum und die Dauer des Besuches, die Erkennungsdaten des verwendeten Browser- und Betriebssystem-Typs sowie die Website, von der aus Sie uns besuchen.</p>
<p>Dieser Datensatz besteht aus</p>
<ul type="disc">
<li>der Seite, von der aus die Datei angefordert wurde,</li>
<li>dem Namen der Datei,</li>
<li>dem Datum und der Uhrzeit der Abfrage,</li>
<li>der übertragenen Datenmenge,</li>
<li>dem Zugriffsstatus (Datei übertragen, Datei nicht gefunden),</li>
<li>der Beschreibung des Typs des verwendeten Webbrowsers,</li>
<li>der IP-Adresse des anfragenden Rechners verkürzt um die letzten acht Stellen.</li>
</ul>
<p>Die Rechtsgrundlagen für die Datenerhebung sind Art. 6 Abs. 1 lit. c) i.V.m. Art. 32 und Art. 6 Abs. 1 lit. f) DSGVO. Unser berechtigtes Interesse ist die Absicherung des Webservers, um uns bspw. gegen Angriffe zu verteidigen, und die Gewährleistung der Funktionsfähigkeit unserer Dienste.</p>
<p>Diese Daten werden anonymisiert gespeichert. Die Erstellung von personenbezogenen Nutzerprofilen ist damit ausgeschlossen.</p>
<p>Zudem erheben wir in weiteren Fällen personenbezogene Daten von Ihnen und zwar</p>
<ul type="disc">
<li>bei der Anfrage von Angeboten</li>
<li>bei der Zimmerbuchung</li>
<li>bei Tagungsanfragen sowie Anfragen zur Ausrichtung von Hochzeiten und sonstigen Familienfeiern</li>
<li>bei der Tischreservierung</li>
<li>bei der Auftragsabwicklung zur Bestellung von Gutscheinen über unseren Gutscheinshop </li>
<li>beim Anfragen nach Bahntickets bzw. Buchen von Bahntickets</li>
<li>bei der Kontaktaufnahme mit uns über das Webformular</li>
<li>beim Abonnieren des relexa Newsletters oder des Reisemagazins relexa revue</li>
<li>bei der Bewertung unserer Hotels</li>
<li>durch die zum Website-Tracking eingesetzte Software sowie Cookies</li>
<li>zur Absicherung unseres Webservers und zur Gewährleistung der Funktionsfähigkeit unserer Online-Dienste</li>
<li>bei der Bewerbung auf eine unserer Stellenausschreibungen</li>
</ul>
<p>Die Verarbeitung personenbezogener Daten geschieht ausschließlich zweckgebunden (Zweckbindungsprinzip). Wir überprüfen zudem unsere Praktiken der Datenverarbeitung regelmäßig, um sicherzustellen, dass wir so wenig personenbezogene Daten wie möglich verarbeiten (Prinzip der Datenminimierung).</p>
<p><strong>2. </strong><a name="_Toc32299875"><strong>Angaben zum Verantwortlichen</strong></a></p>
<p>Nachfolgend finden Sie die Angaben zum Verantwortlichen i.S.v. Art. 4 Nr. 7 DSGVO:</p>
<table><tbody><tr><td valign="top">
<p>Firmenname & Rechtsform:</p>
</td>
<td valign="top">
<p>relexa hotel Verwaltungs GmbH</p>
</td></tr>
<tr><td valign="top">
<p>Vertreter:</p>
</td>
<td valign="top">
<p>Josef H. Matheus</p>
</td></tr>
<tr><td valign="top">
<p>Anschrift der Hauptniederlassung i.S.v. Art. 4 Nr. 16 DSGVO:</p>
</td>
<td valign="top">
<p>Carmerstraße 6, 10623 Berlin, Deutschland</p>
</td></tr>
<tr><td valign="top">
<p>Kontaktdaten:</p>
</td>
<td valign="top">
<p>Telefon: <strong><a href="tel:+4930220116750" rel="noopener noreferrer noopener noreferrer" target="_blank" title="Telefonnummer Zentrale Berlin">030 2201167-50</a></strong>
<br>Telefax: 030 2201167-56
<br>E-Mail: <u><a href="https://www.relexa-hotels.de/javascript%3Avoid(location.href='mailto:'+String.fromCharCode(107,111,110,116,97,107,116,64,114,101,108,101,120,97,45,104,111,116,101,108,46,100,101))">kontakt@relexa-hotel.de</a></u></p>
</td></tr>
<tr><td valign="top">
<p>Kontaktdaten des Datenschutzbeauftragten:</p>
</td>
<td valign="top">
<p>E-Mail: <u><a href="mailto:datenschutz@relexa-hotel.de">datenschutz@relexa-hotel.de</a></u></p>
</td></tr></tbody></table>
<p>
<br>
<strong>3. </strong><a name="_Toc32299876"><strong>Was sind personenbezogene Daten</strong></a>
</p>
<p>Personenbezogene Daten sind alle Informationen, die sich auf eine identifizierte oder identifizierbare natürliche Person beziehen; als identifizierbar wird eine natürliche Person angesehen, die direkt oder indirekt, insbesondere mittels Zuordnung zu einer Kennung wie beispielsweise einem Namen identifiziert werden kann. Unter personenbezogene Daten fallen Informationen wie z. B. Ihr Name, Ihre Anschrift, Ihre Telefonnummer und Ihr Geburtsdatum (sofern angegeben). Statistische Informationen, die mit Ihnen weder direkt noch indirekt in Verbindung gebracht werden können – wie z. B. die Beliebtheit einzelner Webseiten unseres Angebots oder die Anzahl der Nutzer einer Seite – sind keine personenbezogenen Daten.</p>
<p><strong>4.</strong> <a name="_Toc32299877"><strong>Schutz Minderjähriger</strong></a></p>
<p>Unsere Website richtet sich nicht an Minderjährige und wir erheben auch nicht wissentlich personenbezogene Daten von Minderjährigen. </p>
<p>Sofern Personen unter 16 Jahren personenbezogene Daten an uns übermitteln, ist dies nur gestattet, sofern der Erziehungsberechtigte selbst eingewilligt hat oder der Einwilligung des Jugendlichen zugestimmt hat. Hierzu müssen uns gemäß Art. 8 Abs. 2 DSGVO die Kontaktdaten des Erziehungsberechtigten mitgeteilt werden, um uns von der Einwilligung bzw. der Zustimmung des Erziehungsberechtigten zu überzeugen. Diese Daten sowie die Daten des Minderjährigen werden dann entsprechend dieser Datenschutzerklärung verarbeitet.</p>
<p>Sofern wir feststellen, dass ein Minderjähriger unter 16 Jahren personenbezogene Daten an uns gesandt hat, ohne dass der Erziehungsberechtigte selbst eingewilligt oder der Einwilligung des Minderjährigen zugestimmt hat, werden wir die Daten umgehend löschen.</p>
<p><strong>5. </strong><a name="_Toc32299878"><strong>Zwecke der Datenverarbeitung und Rechtsgrundlage</strong></a></p>
<p>Die Verarbeitung Ihrer personenbezogenen Daten erfolgt zu den folgenden Zwecken aufgrund folgender Rechtsgrundlagen:</p>
<ul type="disc">
<li>Vertragsanbahnung und -abwicklung gemäß Art. 6 Abs. 1 lit. b) DSGVO</li>
<li>Bewerberauswahlverfahren gemäß Art. 6 Abs. 1 lit. b) DSGVO i.V.m. § 26 BDSG</li>
<li>Gäste-/Kundenmanagement gemäß Art. 6 Abs. 1 lit. b) und f) DSGVO</li>
<li>Kommunikation und Datenaustausch gemäß Art. 6 Abs. 1 lit. a), b), c), f) DSGVO</li>
<li>Außendarstellung und Werbung gemäß Art. 6 Abs. 1 lit. a), f) DSGVO</li>
<li>Umsetzung von Einwilligungserklärungen gemäß Art. 6 Abs. 1 lit. a) DSGVO</li>
<li>Sicherstellung eines ordnungsgemäßen Betriebes einer Datenverarbeitungsanlage gemäß Art. 6 Abs. 1 lit. c) und f), Art. 32 DSGVO</li>
</ul>
<p><strong>6. </strong><a name="_Toc32299879"><strong>Zugriff</strong></a></p>
<p>Der Zugriff auf Ihre bei uns gespeicherten personenbezogenen Daten beschränkt sich auf unsere Mitarbeiter, und die von uns beauftragten Dienstleister, die aufgrund ihrer Aufgabenstellung mit diesen personenbezogenen Daten umgehen müssen. </p>
<p>Soweit Dritte Zugriff auf Ihre Daten erhalten, haben wir hierfür von Ihnen die Erlaubnis eingeholt oder es besteht hierfür eine gesetzliche Grundlage.</p>
<p>Wir setzen zur Erbringung von Leistungen und zur Verarbeitung Ihrer Daten auch Dienstleister ein (unter anderem für das Hosting, den Newsletter-Versand, die Auslieferung von bestellten Waren, die Bezahlungsabwicklung, die Versendung von Briefen oder E-Mails sowie die Pflege und Analyse von Datenbanken, die Absicherung unserer Webserver oder für das Website-Tracking). Soweit für diese besondere Bestimmungen gelten, haben wir diese nachfolgend beim jeweiligen Service für Sie ausgeführt. Die Dienstleister verarbeiten die Daten ausschließlich auf Weisung von uns und sind zur Einhaltung der geltenden Datenschutzbestimmungen verpflichtet worden. Sämtliche Auftragsverarbeiter wurden sorgfältig ausgewählt und erhalten nur in dem Umfang und für den benötigten Zeitraum Zugang zu Ihren Daten, der für die Erbringung der Leistungen erforderlich ist bzw. in dem Umfang, in dem Sie in die Datenverarbeitung und -nutzung eingewilligt haben.</p>
<p><strong>7. </strong><a name="_Toc32299880"><strong>Datenaustausch innerhalb der Unternehmensgruppe</strong></a></p>
<p>Ein Datenaustausch innerhalb der Unternehmensgruppe, der wir angehören, findet ausschließlich innerhalb der EU/EWR statt und dient lediglich internen Verwaltungszwecken. Unter Unternehmensgruppe verstehen wir dabei verbundene Unternehmen im Sinne des Art. 4 Nr. 19 DSGVO.</p>
<p><strong>8. </strong><a name="_Toc32299881"><strong>Übermittlung in Drittstaaten und Rechtgrundlage</strong></a></p>
<p>Die Server einiger der von uns eingesetzten Dienstleister befinden sich in den USA und anderen Ländern außerhalb der Europäischen Union. Unternehmen in diesen Ländern unterliegen einem Datenschutzgesetz, das allgemein personenbezogene Daten nicht in demselben Maße schützt, wie es in den Mitgliedstaaten der Europäischen Union der Fall ist. Soweit Ihre Daten in einem Land verarbeitet werden, welches nicht über ein anerkannt hohes Datenschutzniveau wie die Europäische Union verfügt, stellen wir über vertragliche Regelungen oder andere anerkannte Instrumente sicher, dass Ihre personenbezogenen Daten angemessen geschützt werden. Wir weisen Sie im Rahmen der einzelnen Services hierauf nochmals ausdrücklich hin.</p>
<p>Soweit eine Übermittlung personenbezogener Daten in Drittstaaten stattfindet, erfolgt diese auf Grundlage des EU-Standardvertrags gemäß Art. 46 Abs. 2 lit. c DSGVO bzw. aufgrund Ihrer Einwilligung gemäß Art. 49 Abs. 1 lit. a) DSGVO.</p>
<p><strong>9. </strong><a name="_Toc32299882"><strong>Übermittlung an Strafverfolgungs- und Strafermittlungsbehörden</strong></a></p>
<p>In Ausnahmefällen übermitteln wir personenbezogene Daten an Strafverfolgung- und Strafermittlungsbehörden. Dies geschieht aufgrund entsprechender gesetzlicher Verpflichtungen, bspw. aus der Strafprozessordnung, der Abgabenordnung, des Geldwäschegesetzes oder Landespolizeigesetzen.</p>
<p><strong>10. </strong><a name="_Toc32299883"><strong>Speicherfrist</strong></a></p>
<p>Wir speichern personenbezogene Daten im Rahmen der gesetzlichen Vorschriften oder Ihrer Einwilligung. </p>
<p>Zur Festlegung der konkreten Speicherdauer ziehen wir dabei nachfolgende Kriterien heran: </p>
<p>Wir speichern die personenbezogenen Daten bis die Zwecke wegfallen, für die sie erhoben wurden (bspw. bei Beendigung einer Vertragsbeziehung bzw. durch letzte Aktivität, falls kein Dauerschuldverhältnis vorliegt, oder im Falle eines Widerrufs Ihrer Einwilligung für die konkrete Datenverarbeitung). </p>
<p>Eine Speicherung darüber hinaus erfolgt nur, sofern</p>
<ul type="disc">
<li>gesetzliche Aufbewahrungspflichten (bspw. nach AO und HGB) bestehen;</li>
<li>die Daten noch zur Geltendmachung und Ausübung von Rechtsansprüchen oder zur Verteidigung gegen Rechtsansprüche benötigt werden, bspw. aufgrund technologischer und forensischer Anforderungen zur Abwehr von Angriffen auf unsere Webserver und deren Verfolgung;</li>
<li>die Löschung dem schutzwürdigen Interesse der betroffenen Personen entgegenstehen würde; oder</li>
<li>eine sonstige Ausnahme gemäß Art. 17 Abs. 3 DSGVO Anwendung findet.</li>
</ul>
<p><strong>11. </strong><a name="_Toc32299884"><strong>Rechte der Betroffenen</strong></a></p>
<p><strong>11.1 </strong><a name="_Toc32299885"><strong>Recht auf Auskunft und Datenübertragbarkeit</strong></a></p>
<p>Sie haben jederzeit ein Recht auf Auskunft über die Sie betreffenden und bei uns verarbeiteten personenbezogenen Daten gemäß Art. 15 DSGVO. </p>
<p>Sofern die Datenverarbeitung gemäß Art. 6 Abs. 1 lit. a) DSGVO auf Ihrer Einwilligung oder gemäß Art 6 Abs. 1 lit. b) DSGVO auf einem Vertrag beruht, können Sie gemäß Art. 20 Abs. 1 DGVO verlangen, die über Sie gespeicherten personenbezogenen Daten in einem strukturierten, gängigen und maschinenlesbaren Format zu erhalten, bzw. diese an ein System eines Dritten übertragen zu lassen. Sie haben somit einen Anspruch auf direkte Weiterleitung Ihrer Daten.</p>
<p><strong>11.2 </strong><a name="_Toc32299886"><strong>Recht auf Berichtigung, Einschränkung und Löschung</strong></a></p>
<p>Des Weiteren können Sie gemäß Art. 16 bis 18 DSGVO eine Berichtigung, Einschränkung (Sperrung) oder Löschung Ihrer personenbezogenen Daten von uns verlangen, wenn die Daten bei uns falsch verarbeitet wurden, ein Grund für eine Einschränkung der weiteren Datenverarbeitung gegeben ist, oder die Datenverarbeitung aus unterschiedlichen Gründen rechtswidrig geworden ist, oder wenn ihre Speicherung aus sonstigen gesetzlichen Gründen unzulässig ist. Wir weisen darauf hin, dass Ihr Recht auf Löschung durch gesetzliche Aufbewahrungsfristen eingeschränkt sein kann.</p>
<p><strong>11.3 </strong><a name="_Toc32299887"><strong>Widerspruchsrechte</strong></a></p>
<p>Beruht unsere Datenverarbeitung ausschließlich auf unserem berechtigten Interesse gemäß Art 6 Abs. 1 lit. f) DSGVO, können Sie gegen diese Verarbeitung Widerspruch gemäß Art. 21 Abs. 1 DSGVO einlegen. Dann stellen wir die Verarbeitung Ihrer Daten ein, es sei denn wir können schutzwürdige Gründe für die Verarbeitung nachweisen, die Ihre Interessen, Rechte und Freiheiten überwiegen, oder die Verarbeitung dient der Geltendmachung, Ausübung oder Verteidigung eines Rechtsanspruchs. </p>
<p>Des Weiteren haben Sie immer das Recht, der Verwendung Ihrer Daten zum Zwecke der Direktwerbung mit Wirkung für die Zukunft zu widersprechen gemäß Art. 21 Abs. 2 DSGVO.</p>
<p><strong>11.4 </strong><a name="_Toc32299888"><strong>Widerrufsrecht</strong></a></p>
<p>Haben Sie uns die Verarbeitung Ihrer personenbezogenen Daten durch eine Einwilligung erlaubt, steht Ihnen gemäß Art. 7 Abs. 3 DSGVO ein Widerrufsrecht mit Wirkung für die Zukunft zur Verfügung.</p>
<p><strong>11.5 </strong><a name="_Toc32299889"><strong>Recht auf Beschwerde bei der Aufsichtsbehörde</strong></a></p>
<p>Es steht Ihnen frei, bei einer Aufsichtsbehörde Beschwerde einzulegen, wenn Sie der Meinung sind, dass unsere Verarbeitung Ihrer personenbezogenen Daten gegen die Datenschutzgrundverordnung oder andere datenschutzrechtliche Bestimmungen verstößt, Art. 77 DSGVO.</p>
<p>Die Kontaktdaten der für uns zuständigen Aufsichtsbehörde lautet:</p>
<table><tbody><tr><td valign="top">
<p>Name</p>
</td>
<td valign="top">
<p>Berliner Beauftragte für Datenschutz und Informationsfreiheit</p>
</td></tr>
<tr><td valign="top">
<p>Anschrift</p>
</td>
<td valign="top">
<p>Friedrichstraße 219, 10969 Berlin</p>
</td></tr>
<tr><td valign="top">
<p>Telefonnummer</p>
</td>
<td valign="top">
<p>+49 (0) 30 13889 - 0</p>
</td></tr>
<tr><td valign="top">
<p>E-Mail-Adresse</p>
</td>
<td valign="top">
<p><u><a href="mailto:mailbox@datenschutz-berlin.de">mailbox@datenschutz-berlin.de</a></u></p>
</td></tr>
<tr><td valign="top">
<p>Webadresse</p>
</td>
<td valign="top">
<p><u><a href="https://www.datenschutz-berlin.de/">https://www.datenschutz-berlin.de/</a></u></p>
</td></tr>
<tr><td valign="top">
<p>Beschwerdeformular</p>
</td>
<td valign="top">
<p><u><a href="https://www.datenschutz-berlin.de/beschwerde.html">https://www.datenschutz-berlin.de/beschwerde.html</a></u></p>
</td></tr></tbody></table>
<p>Die Aufsichtsbehörde empfiehlt jedoch, sich zunächst direkt an die datenverarbeitende Stelle zu wenden, um Ihr Anliegen ohne Verzögerungen zu bearbeiten. </p>
<p>Unsere Kontaktdaten zur Ausübung Ihrer Rechte finden Sie daher nachfolgend.</p>
<p><strong>11.06. </strong><a name="_Toc32299890"><strong>Kontaktdaten</strong></a></p>
<p>Zur Ausübung Ihrer Rechte können Sie uns eine formlose Mitteilung an die nachfolgenden Kontaktdaten senden. Ebenso richten Sie bitte den Widerruf Ihrer Einwilligung mit der Angabe, welche Einwilligungserklärung Sie widerrufen möchten, an die folgenden Kontaktdaten:</p>
<table><tbody><tr><td valign="top">
<p>Anschrift:</p>
</td>
<td valign="top">
<p>relexa hotel Verwaltungs GmbH, Datenschutz, Carmerstraße 6, 10623 Berlin</p>
</td></tr>
<tr><td valign="top">
<p>E-Mailadresse:</p>
</td>
<td valign="top">
<p><u><a href="mailto:datenschutz@relexa-hotel.de">datenschutz@relexa-hotel.de</a></u></p>
</td></tr>
<tr><td valign="top">
<p>Webformular:</p>
</td>
<td valign="top">
<p><u><a href="https://www.relexa-hotels.de/service/kontakt-feedback">https://www.relexa-hotels.de/service/kontakt-feedback</a></u></p>
</td></tr></tbody></table>
<p>
<br>
</p>
<p><strong>12. </strong><a name="_Toc32299891"><strong>Datenübermittlung mittels Webformulare</strong></a></p>
<p>Über das Webformular „Kontakt & Feedback“ unter <u><a href="https://www.relexa-hotels.de/service/kontakt-feedback">https://www.relexa-hotels.de/service/kontakt-feedback</a></u> oder über den jeweiligen Button „Angebot anfragen“ fragen wir die folgenden Daten ab:</p>
<ul type="disc">
<li>Hotelauswahl </li>
<li>Anrede (Pflichtfeld)</li>
<li>Name (Pflichtfeld)</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Anschrift </li>
<li>Telefonnummer</li>
<li>Nachrichtentext</li>
</ul>
<p>Daten, die Sie uns über das Webformular, zukommen lassen, werden zum Zwecke der Kommunikation und des Datenaustauschs sowie zur Vertragsanbahnung verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen. </p>
<p><strong>13.</strong> <a name="_Toc32299892"><strong>Hotelzimmer-Reservierung</strong></a></p>
<p>Wir bieten Ihnen die Möglichkeit an, über unsere Website Hotelzimmer zu buchen. Diese Seite erreichen Sie mit dem Kontaktformular „Zimmer buchen“. Dazu fragen wir die folgenden Daten ab:</p>
<ul type="disc">
<li>Hotelauswahl (Pflichtfeld)</li>
<li>Anreise und Abreisedatum (Pflichtfeld)</li>
<li>Anzahl der Gäste (Erwachsene, Kinder) (Pflichtfeld)</li>
<li>Spezielle Wünsche (z.B. Extra-Kissen)</li>
<li>Zusätzliche Bemerkungen</li>
<li>Ermäßigungscode</li>
<li>Name (Pflichtfeld)</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Telefonnummer (Pflichtfeld)</li>
<li>Anschrift</li>
<li>Rechnungsanschrift</li>
<li>Zahlungsmethode (American Express, Visa, MasterCard, Diners Club, Sofort GmbH, Paypal, Rechnung)</li>
<li>Inhaber der Karte</li>
<li>Kreditkartennummer</li>
<li>Ablaufdatum (Monat/Jahr) der Kreditkarte</li>
</ul>
<p>Daten, die Sie uns über das Kontaktformular „Zimmer buchen“, zukommen lassen, werden zum Zwecke der Kommunikation, der Vertragsabwicklung sowie des Gästemanagements verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p>Weitere Angaben finden Sie unter <strong>Ziffer 19</strong> zu den Zahlungsmethoden.</p>
<p>Empfänger: TravelClick Inc., 7 Times Square, 38th Floor, New York, NY 10036, USA</p>
<p>Damit verbundene Datenübermittlungen in Drittstaaten sind abgesichert durch EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c) DSGVO.</p>
<p><strong>14. </strong><a name="_Toc32299893"><strong>Tagungsanfrage</strong></a></p>
<p>Wir bieten Ihnen die Möglichkeit an, über unsere Webseite Anfragen zu Tagungen und sonstigen Veranstaltungen unter dem Formular „Tagung anfragen“ oder unter <u><a href="https://www.relexa-hotels.de/tagungsanfrage">https://www.relexa-hotels.de/tagungsanfrage</a></u> sowie unter <u><a href="https://www.relexa-hotels.de/business/tagung/tagungsanfrage">https://www.relexa-hotels.de/business/tagung/tagungsanfrage</a></u> zu tätigen. Dazu fragen wir die folgenden Daten ab:</p>
<ul type="disc">
<li>Hotelauswahl</li>
<li>Firma</li>
<li>Anrede</li>
<li>Vorname</li>
<li>Nachname (Pflichtfeld)</li>
<li>Anschrift</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Telefonnummer (Pflichtfeld)</li>
<li>Faxnummer</li>
</ul>
<p>Angaben zur Tagung:</p>
<ul type="disc">
<li>Pauschale (relexa Basis, relexa Premium, relexa Komfort, individuelles Angebot gewünscht)</li>
<li>Veranstaltungsart (Tagung, Schulung, Kundenveranstaltung etc.)</li>
<li>Datum (Beginn & Ende)</li>
<li>Teilnehmeranzahl</li>
</ul>
<p>Angaben zur Übernachtung:</p>
<ul type="disc">
<li>Datum (Anreise, Abreise)</li>
<li>Anzahl Einzelzimmer</li>
<li>Anzahl Doppelzimmer</li>
<li>Nachricht</li>
</ul>
<p>Daten, die Sie uns über das Anfrageformular, zukommen lassen, werden zum Zwecke der Kommunikation, der Vertragsabwicklung sowie des Gästemanagements verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p><strong>15. </strong><a name="_Toc32299894"><strong>Anfrage zur Ausrichtung von Hochzeiten und sonstigen Familienfeiern</strong></a></p>
<p>Wir bieten Ihnen die Möglichkeit an, über unsere Webseite Anfragen zur Ausrichtung von Hochzeiten und Familienfeiern zu tätigen:</p>
<ul type="disc">
<li>Anrede</li>
<li>Name (Pflichtfeld)</li>
<li>Anschrift</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Telefonnummer </li>
</ul>
<p>Angaben zur Veranstaltung:</p>
<ul type="disc">
<li>Termin (Hochzeitsdatum) (Pflichtfeld)</li>
<li>Veranstaltungsart</li>
<li>Anzahl der Gäste (Erwachsene, Kinder)</li>
</ul>
<p>Angaben zur Übernachtung:</p>
<ul type="disc">
<li>Datum (Anreise, Abreise)</li>
<li>Anzahl Einzelzimmer</li>
<li>Anzahl Doppelzimmer</li>
<li>Nachricht</li>
</ul>
<p>Daten, die Sie uns über das Anfrageformular, zukommen lassen, werden zum Zwecke der Kommunikation, der Vertragsanbahnung und -abwicklung sowie des Gästemanagements verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p><strong>16. </strong><a name="_Toc32299895"><strong>Tischreservierung im Restaurant</strong></a></p>
<p>Wir bieten Ihnen die Möglichkeit an, über unsere Website einen Tisch in unseren Hotelrestaurants zu reservieren. Dazu fragen wir die folgenden Daten ab:</p>
<ul type="disc">
<li>Anrede (Pflichtfeld)</li>
<li>Name (Pflichtfeld)</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Telefonnummer (Pflichtfeld)</li>
<li>Datum, Uhrzeit (Pflichtfeld)</li>
<li>Anzahl der Gäste (Erwachsene, ggf. Kinder) (Pflichtfeld)</li>
<li>Nachricht</li>
</ul>
<p>Daten, die Sie uns über das Anfrageformular zukommen lassen, werden zum Zwecke der Kommunikation, der Vertragsabwicklung sowie des Gästemanagements verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p><strong>17. </strong><a name="_Toc32299896"><strong>Nutzung unseres Gutschein-Shops</strong></a></p>
<p>Im Rahmen der Nutzung des Gutschein-Shops unter <u><a href="https://www.relexa-hotels.de/gutscheine">https://www.relexa-hotels.de/gutscheine</a></u> fragen wir die folgenden Daten ab:</p>
<ul type="disc">
<li>Gutschein-Layout (Pflichtfeld)</li>
<li>Firma</li>
<li>Anrede (Pflichtfeld)</li>
<li>Name (Pflichtfeld)</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Telefonnummer</li>
<li>Anschrift (Pflichtfeld)</li>
<li>Preis / Höhe des Wertgutscheins (Pflichtfeld)</li>
<li>Zahlungsart (Pflichtfeld)</li>
<li>Zahlungsmethode (American Express, Visa, MasterCard, Diners Club, Paypal)</li>
</ul>
<p>sowie weitere personenbezogene und transaktionsbasierte Daten wie z.B. Daten zu in Auftrag gegebenen Zusammenstellungen von Einkaufskörben und deren evtl. Lieferung, die erstellten Einkaufslisten sowie Daten zu Bestellungen.</p>
<p>Die relexa hotel Verwaltungs GmbH wird diese personenbezogenen und transaktionsbasierten Daten in eigenem Auftrag in technischer und logistischer Hinsicht verarbeiten, soweit dies für die Durchführung der gewünschten Dienstleistungen und für eine etwaige Bonitätsprüfung, erforderlich ist.</p>
<p>Daten, die Sie uns zukommen lassen, werden zum Zwecke der Kommunikation, der Vertragsabwicklung sowie des Kundenmanagements verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p>Weitere Angaben finden Sie unter <strong>Ziffer 19</strong> zu den Zahlungsmethoden.</p>
<p><strong>18. </strong><a name="_Toc32299897"><strong>Buchen von Bahntickets</strong></a></p>
<p>Wir bieten Ihnen die Möglichkeit an, über unsere Website Bahntickets zu buchen. Eine entsprechende Buchung können Sie auf der Seite <u><a href="https://www.relexa-hotels.de/service/bahnticket">https://www.relexa-hotels.de/service/bahnticket</a></u> durch einen Klick auf den Button „Ticket online buchen“ vornehmen. Dabei werden Sie auf eine eigene Internetseite der Deutsche Bahn AG weitergeleitet, für die eine eigene Datenschutzerklärung gilt, die auf der Seite entsprechend abrufbar ist. </p>
<p>Sofern Sie hierzu eine Anfrage haben, erheben wir über das entsprechende Webformular die folgenden Daten ab:</p>
<ul type="disc">
<li>Hotelauswahl</li>
<li>Anrede (Pflichtfeld)</li>
<li>Name (Pflichtfeld)</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
<li>Telefonnummer</li>
<li>Anschrift</li>
<li>Nachricht</li>
</ul>
<p>Daten, die Sie uns über das Webformular, zukommen lassen, werden zum Zwecke der Kommunikation, der Vertragsanbahnung und -abwicklung sowie des Gästemanagements verarbeitet. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p><strong>19.</strong> <a name="_Toc32299898"><strong>Zahlungsmethoden</strong></a></p>
<p>Wir bieten Ihnen auf unserer Website die Möglichkeit, verschiedene Zahlungsmethoden auszuwählen, um unsere Produkte und Dienstleistungen zu beziehen (<strong>Ziffer 13 </strong>und<strong> 17</strong>).</p>
<p>Die in diesem Zusammenhang von Ihnen erhobenen Daten nutzen wir zur Vertragsdurchführung, insbesondere um Ihnen Kauf und elektronische Zustellung von Gutscheinen zu ermöglichen und die Bezahlung durchzuführen.</p>
<p>Zwecke der Datenverarbeitung sind Kommunikation, Vertragsabwicklung sowie Kunden-/Gästemanagement. Rechtsgrundlage ist Art. 6 Abs. 1 lit. b), c), f) DSGVO. Diese Daten werden solange gespeichert wie deren Verarbeitung für diese Zwecke erforderlich ist bzw. bis zum Ablauf etwaiger sich daran anschließender Aufbewahrungsfristen.</p>
<p>Ggf. verarbeiten wir in diesem Zusammenhang Ihre Daten auch zur Bonitätsüberprüfung, sofern dies ebenso zur Vertragsdurchführung erforderlich ist, Art. 6 Abs. 1 lit. b) DSGVO, oder wir ein berechtigtes Interesse daran haben, Art. 6 Abs. 1 lit. f) DSGVO. Unser berechtigtes Interesse besteht, wenn der Abschluss eines Vertrages mit Ihnen unmittelbar bevorsteht, damit ein finanzielles Ausfallrisiko für uns verbunden ist und der Abschluss des Vertrages dann nur noch von Ihrer Bonität abhängig ist.</p>
<p>Ebenfalls übermitteln wir die für die Durchführung der Bezahlung und ggf. des Risikomanagements notwendigen Daten an den von Ihnen gewählten Zahldienstleister. Hierfür gelten nachfolgende zusätzliche Informationen und Bestimmungen: </p>
<p><strong>19.1 </strong><a name="_Toc32299899"><strong>Zahlmethode PayPal</strong></a></p>
<p>Wir ermöglichen Ihnen im Rahmen unseres Online-Shops die Zahlung mittels des Zahlungsdienstleisters PayPal. Die Abwicklung der Zahlung erfolgt dabei entweder über Ihr PayPal oder mittels PayPal über Ihre Kreditkarte oder Ihr Bankkonto. Ferner bietet PayPal Käuferschutz und Treuhandleistungen an.</p>
<p>Bei Auswahl des Zahldienstleisters PayPal im Online-Shop werden automatisiert Daten zu PayPal übertragen. Hierin willigen Sie ausdrücklich dieser Übermittlung von personenbezogenen Daten (Vor- und Nachname, Anschrift, E-Mail-Adresse, IP-Adresse, Telefonnummer(n), Bestelldaten, Lieferdaten) zweckgebunden für die Durchführung der Bezahlung sowie der Betrugsprävention ein, wenn Sie sich für die Zahlart PayPal entscheiden.</p>
<p>Der Austausch der Daten erfolgt dabei nicht nur zum Zwecke der Durchführung der Bezahlung, sondern auch der Identifikation, der Betrugsprävention sowie der Reduktion unseres Ausfallrisikos, insofern werden ggf. auch Daten zur wirtschaftlichen Situation sowie zu vergangenem Kauf- und Zahlverhalten ausgetauscht. In diesem Zusammenhang werden durch PayPal Daten auch mit Auskunfteien ausgetauscht, sofern hierfür ein berechtigtes Interesse vorliegt und dem schutzwürdige Interessen des Betroffenen nicht entgegenstehen.</p>
<p>Eine Weitergabe der Daten an verbundene Unternehmen kann erfolgen; dies gilt auch für nachgelagerte Dienstleister (Auftragsverarbeiter, gemeinsame Verantwortliche sowie Dritte, soweit zur Vertragsdurchführung erforderlich).</p>
<p>Vorstehende Einwilligung können Sie jederzeit mit Wirkung für die Zukunft gegenüber PayPal widerrufen. Ein Widerruf hat dabei keine Wirkung auf in der Vergangenheit durchgeführte Übermittlungen.</p>
<p>Die geltenden Datenschutzbestimmungen von PayPal können unter <a href="https://www.paypal.com/de/webapps/mpp/ua/privacy-full">https://www.paypal.com/de/webapps/mpp/ua/privacy-full</a> abgerufen werden.</p>
<p>Empfänger der Daten: PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxemburg</p>
<p><strong>19.2</strong> <a name="_Toc32299900"><strong>Zahlmethode Kreditkarte</strong></a></p>
<p>Wir ermöglichen Ihnen im Rahmen unseres Online-Shops die Zahlung per Kreditkarte mittels des Zahlungsdienstleisters ConCardis GmbH. Die hierfür notwendigen Kreditkarten-Daten geben Sie direkt in ein eingebettetes Formular unseres Zahlungsdienstleisters ein.</p>
<p>Bei Auswahl der Zahlmethode ‚Kreditkarte‘ werden automatisiert Daten zu unserem Dienstleister übertragen. Hierin willigen Sie ausdrücklich dieser Übermittlung von personenbezogenen Daten (Vor- und Nachname, Anschrift, Kaufpreis) zweckgebunden für die Durchführung der Bezahlung sowie der Betrugsprävention ein, wenn Sie sich für die Zahlung per Kreditkarte entscheiden. </p>
<p>Eine Weitergabe der Daten an verbundene Unternehmen kann erfolgen; dies gilt auch für nachgelagerte Dienstleister (Auftragsverarbeiter, gemeinsame Verantwortliche sowie Dritte, soweit zur Vertragsdurchführung erforderlich).</p>
<p>Vorstehende Einwilligung können Sie jederzeit mit Wirkung für die Zukunft gegenüber unserem Dienstleister widerrufen. Ein Widerruf hat dabei keine Wirkung auf in der Vergangenheit durchgeführte Übermittlungen.</p>
<p>Empfänger der Daten: ConCardis GmbH, Somsstraße 4, 60486 Frankurt am Main, <a href="//www.concardis.com">www.concardis.com</a></p>
<p><strong>20.</strong> <a name="_Toc32299902"><strong>Bewerbungsauswahlverfahren</strong></a></p>
<p>Wir bieten Ihnen unter <u><a href="https://www.relexa-hotels.de/service/jobs">https://www.relexa-hotels.de/service/jobs</a></u> die Möglichkeit, unsere Stellenausschreibungen einzusehen und sich bei uns unter den dort genannten Kontaktdaten zu bewerben oder Ihre Daten über unser Online-Bewerbungsformular einzugeben und Ihre Unterlagen (Anschreiben, Lebenslauf) hochzuladen. Die Datenverarbeitung basiert auf Art. 6 Abs. 1 lit. b) DSGVO, § 26 BDSG. Sie können uns Ihre Bewerbung per E-Mail oder per Post zukommen lassen. Bitte beachten Sie, dass Bewerbungen, die Sie uns per E-Mail senden, unverschlüsselt an uns übertragen werden.</p>
<p>Ihre Bewerbungsdaten sowie die entsprechenden Unterlagen werden von der Personalabteilung entgegengenommen und lediglich an die für die jeweilige Stelle zuständige Fachabteilung bzw. an die mit der Abwicklung betrauten Personen weitergeleitet. Alle Beteiligten behandeln Ihre Bewerbungsdaten sowie die entsprechenden Unterlagen mit der gebotenen Sorgfalt und absolut vertraulich. </p>
<p>Nach Abschluss des Bewerberauswahlverfahrens werden wir Ihre Bewerbungsunterlagen noch für 3 Monate aufbewahren und danach löschen bzw. etwaige Kopien vernichten, sofern wir keinen Arbeitsvertrag mit Ihnen geschlossen haben.</p>
<p>Sollten wir Ihre Bewerbungsunterlagen in unseren Bewerberpool aufnehmen wollen, werden wir Sie dahingehend kontaktieren. In der Benachrichtigung können Sie aktiv in die weitere Aufbewahrung Ihrer Unterlagen einwilligen.</p>
<p><strong>21. </strong><a name="_Toc32299903"><strong>Datenverarbeitung und -nutzung zu Zwecken der Außendarstellung und Werbung</strong></a></p>
<p>Wir nutzen Ihre Daten wie nachfolgend näher beschrieben auch zu Zwecken der Außendarstellung und Werbung gemäß Art. 6 Abs. 1 lit. a) und f) DSGVO.</p>
<p><strong>21.1</strong> <a name="_Toc32299904"><strong>Briefwerbung</strong></a></p>
<p>Im gesetzlich erlaubten Rahmen verwenden wir ggf. auch Ihren Namen und die uns bekannte Postanschrift für die Zusendung von Werbung für eigene Angebote. Rechtsgrundlage ist
<br> Art. 6 Abs. 1 lit. f) i.V.m. Erwägungsgrund 47 DSGVO. Unser berechtigtes Interesse ist die Förderung des Absatzes oder der Nachfrage bei unseren Bestandskunden. Selbstverständlich können Sie der Verarbeitung Ihrer Daten zu Werbezwecken jederzeit für die Zukunft widersprechen. Eine Mitteilung in Textform an die oben genannten Kontaktdaten ist ausreichend. Anschließend werden wir Ihre Daten aus unserem Verteiler löschen. Die Daten, die Ihren Widerspruch belegen, werden wir anschließend noch für 6 Jahre aufbewahren gemäß Art. 17 Abs. 3 lit. e) DSGVO. In dieser Zeit werden Ihre personenbezogenen Daten jedoch gegen weitere Verarbeitungen gesperrt.</p>
<p>
<strong>21.2</strong> <a name="_Toc32299905"><strong>Telefonwerbung</strong></a></p>
<p>Im gesetzlich zulässigen Rahmen verwenden wir ggf. bei Geschäftskunden auch Ihren Namen, Firmenzugehörigkeit und Ihre angegebene Telefonnummer, um über eigene Angebote, Ihr mutmaßliches Interesse vorausgesetzt, zu informieren. Rechtsgrundlage ist Art. 6 Abs. 1 lit. f) i.V.m. Erwägungsgrund 47 DSGVO, § 7 Abs. 2 Nr. 2 UWG. Unser berechtigtes Interesse ist die Förderung des Absatzes oder der Nachfrage bei unseren geschäftlichen Bestandskunden. Selbstverständlich können Sie der Verarbeitung Ihrer Daten zu Werbezwecken jederzeit für die Zukunft widersprechen. Eine Mitteilung in Textform an die oben genannten Kontaktdaten ist ausreichend. Anschließend werden wir Ihre Daten aus unserem Verteiler löschen. Die Daten, die Ihren Widerspruch belegen, werden wir anschließend noch für 6 Jahre aufbewahren gemäß Art. 17 Abs. 3 lit. e) DSGVO. In dieser Zeit werden Ihre personenbezogenen Daten jedoch gegen weitere Verarbeitungen gesperrt.</p>
<p>
<strong>21.3 </strong><a name="_Toc32299906"><strong>E-Mail-Werbung</strong></a></p>
<p>Im gesetzlich erlaubten Rahmen verwenden wir zudem Ihre Daten, um Sie per E-Mail -auch ohne Ihre ausdrückliche Einwilligung- über weitere Dienstleistungen oder Produkte, ähnlich wie die, die Sie bei uns bereits bezogen haben, informieren zu können. Rechtsgrundlage ist Art. 6 Abs. 1 lit. f) i.V.m. Erwägungsgrund 47 DSGVO, § 7 Abs. 3 UWG. Unser berechtigtes Interesse ist die Förderung des Absatzes oder der Nachfrage bei unseren Interessenten und Bestandskunden (B2B). Selbstverständlich können Sie der Verarbeitung Ihrer Daten zu Werbezwecken jederzeit mit Wirkung für die Zukunft widersprechen, Art. 21 Abs. 2 DSGVO. Eine Mitteilung in Textform an die oben genannten Kontaktdaten ist ausreichend. Anschließend werden wir Ihre Daten aus unserem Verteiler löschen. Die Daten, die Ihren Widerspruch belegen, werden wir anschließend noch für 6 Jahre aufbewahren gemäß Art. 17 Abs. 3 lit. e) DSGVO. In dieser Zeit werden Ihre personenbezogenen Daten jedoch gegen weitere Verarbeitungen gesperrt.</p>
<p><strong>21.4</strong> <a name="_Toc32299907"><strong>Abonnement des relexa Newsletters</strong></a></p>
<p>Sie haben die Möglichkeit, sich auf unserer Website unter <u><a href="https://www.relexa-hotels.de/newsletter">https://www.relexa-hotels.de/newsletter</a></u> zu unserem Newsletter anzumelden. Der Newsletter informiert regelmäßig zum Unternehmen sowie über aktuelle Angebote der relexa hotel Verwaltungs GmbH. Für die Anmeldung fragen wir folgende Daten von Ihnen ab:</p>
<ul type="disc">
<li>Anrede (freiwillige Angabe)</li>
<li>Name (freiwillige Angabe)</li>
<li>E-Mail-Adresse (Pflichtfeld)</li>
</ul>
<p>Ihren Namen können Sie uns mitteilen, müssen dies jedoch nicht. Teilen Sie uns Ihren Namen mit, verwenden wir diesen, um Sie persönlich anzusprechen. </p>
<p>Soweit Sie sich für den Newsletter angemeldet haben, haben Sie hierfür folgende Einwilligungserklärung abgegeben, Art. 6 Abs. 1 lit. a) DSGVO:</p>
<p><em>Ich möchte künftig Angebote per E-Mail erhalten und bestelle den relexa Newsletter. In unserem Newsletter führen wir eine Newsletter-Nutzungsanalyse durch, indem wir Ihre Nutzungsdaten erheben und personenbezogen auswerten. Sie können Ihre Einwilligung in die Verwendung Ihrer Daten für die E-Mail-Werbung jederzeit mit Wirkung für die Zukunft widerrufen, z.B. durch Anklicken des Abmeldelinks am Ende eines jeden Newsletters, schriftlich an relexa hotel Verwaltungs GmbH, Carmerstraße 6, 10623 Berlin oder per E-Mail an <a data-fr-linked="true" href="mailto:kontakt@relexa-hotel.de" rel="noopener noreferrer" target="_blank" title="">kontakt@relexa-hotel.de</a>. Um Ihre E-Mail-Adresse und Einwilligung zur Newsletter-Anmeldung zu bestätigen, wird Ihnen zunächst eine gesonderte E-Mail zugehen (Bestätigungsmail). Wir werden Ihre Einwilligung erst registrieren, wenn Sie den in dieser E-Mail enthalten Bestätigungslink angeklickt haben.</em></p>
<p>Danach erhalten Sie an die angegebene E-Mail-Adresse eine E-Mail mit der Aufforderung, einen hierin ausgewiesenen Link anzuklicken, um die Anmeldung zum Newsletter zu bestätigen. Erst durch Ihre Bestätigung wird Ihre E-Mail-Adresse für die Zusendung des Newsletters freigeschaltet (Double-Opt-In-Verfahren). Andernfalls werden Ihre über das Anmeldeformular mitgeteilten Daten nach 3 Wochen gelöscht.</p>
<p>Selbstverständlich können Sie Ihre Einwilligung mit Wirkung für die Zukunft widerrufen bzw. der weiteren Verarbeitung Ihrer personenbezogenen Daten zur Zusendung des Newsletters jederzeit widersprechen, indem Sie den hierfür im Newsletter selbst angebrachten Link „Abmelden“ betätigen oder uns eine Mitteilung in Textform an die oben genannten Kontaktdaten senden.</p>
<p>Ihre Daten werden dann aus dem Verteiler gelöscht und Ihnen der relexa Newsletter nicht mehr zugesandt. Die Datensätze, die das Double-Opt-In-Verfahren belegen bzw. Ihre datenschutzrechtliche Einwilligungserklärung sowie Ihr Widerruf bzw. Widerspruch werden anschließend noch für 6 Jahre aufbewahrt gemäß Art. 17 Abs. 3 lit. e) DSGVO. In dieser Zeit werden Ihre personenbezogenen Daten jedoch gegen weitere Verarbeitungen gesperrt.</p>
<p>Informationen zur Datenverarbeitung bei der Newsletter-Nutzungsanalyse finden Sie unter Punkt 21.8.2</p>
<p>
<strong>21.5</strong> <a name="_Toc32299909"><strong>Online-Feedbackfragebogen </strong></a></p>
<p>Mit Ihrer Einwilligung bzw. im gesetzlich erlaubten Rahmen senden wir Ihnen 2 Tage nach Ihrem Aufenthalt in einem unserer Hotels eine Feedbackanfrage per E-Mail zu. Rechtsgrundlage ist Art. 6 Abs. 1 lit. a), f) DSGVO.</p>
<p>Ihre Teilnahme ist freiwillig. Sobald Sie auf den Button „Bewertung“ innerhalb der Feedbackanfrage klicken, werden Sie auf die Website der von Google weitergeleitet, die die Daten in unserem Auftrag verarbeitet.</p>
<p>Ab dem Zeitpunkt werden folgende Daten von Ihnen verarbeitet: </p>
<ul type="disc">
<li>Name (freiwillige Angabe des Gastes)</li>
<li>E-Mail-Adresse </li>
<li>Cookie-Kennung</li>
<li>IP-Adresse, verkürzt um die letzten drei Ziffern</li>
<li>verweisende URL</li>
<li>Datum und Zeitpunkt der Nutzung</li>
<li>Browsertyp</li>
<li>Hotelbewertung </li>
</ul>
<p>IP-Adresse, Browsertyp, Datum und Zeitpunkt Ihrer Nutzung sowie die verweisende URL werden verarbeitet, um die Autorisierung von Aktionen und die Authentifizierung des anfragenden Nutzers unserer Dienste zu prüfen. Die Rechtsgrundlagen sind Art. 6 Abs. 1 lit. c) i.V.m. Art. 32 und Art. 6 Abs. 1 lit. f) DSGVO. Unser berechtigtes Interesse ist die Absicherung des Webservers, um uns bspw. gegen Angriffe zu verteidigen, und die Gewährleistung der Funktionsfähigkeit unserer Dienste.</p>
<p>Vor- und Nachname, E-Mail-Adresse, sofern von Ihnen freiwillig mitgeteilt, sowie Ihre Bewertungsnote und -details verarbeiten wir aufgrund Ihrer Einwilligung, Art. 6 Abs. 1 lit. a) DSGVO.</p>
<p>Ihre Bewertung unter Angabe des Datums stellen wir ausschließlich auf unserer Homepage unter <u><a href="https://www.relexa-hotels.de/service/hotelbewertungen">https://www.relexa-hotels.de/service/hotelbewertungen</a></u> ein.</p>
<p>Das Hotel löscht Ihre personenbezogenen Daten spätestens nach Zweckwegfall, soweit dem nicht gesetzliche Aufbewahrungsfristen entgegenstehen oder die Daten zur Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen noch benötigt werden.</p>
<p><strong>21.6 </strong><a name="_Toc32299910"><strong>Gewinnspiele oder ähnliche Aktionen</strong></a></p>
<p>Sie haben von Zeit zu Zeit die Möglichkeit, auf unserer Website an Gewinnspielen, oder ähnlichen Aktionen teilzunehmen. Im Rahmen dieser Aktionen können zum Zweck der Abwicklung ebenfalls personenbezogene Daten (Name, Kontaktmöglichkeiten) erhoben und gespeichert werden. Die Rechtsgrundlage für die Verarbeitung dieser personenbezogenen Daten ist Art. 6 Abs. 1 lit. b) DSGVO. Zweck der Datenverarbeitung ist ausschließlich die Ausspielung des Gewinns. Ihre Daten, werden für den Zeitraum des Gewinnspiels aufbewahrt und anschließend gelöscht, wenn keine gesetzlichen Aufbewahrungspflichten entgegenstehen.</p>
<p>Sollten wir Ihre Daten zu anderen Zwecken verwenden wollen, werden wir Sie darauf hinweisen und Ihre Einwilligung nach Art. 6 Abs. 1 lit. a) DSGVO einholen.</p>
<p>
<strong>21.7 </strong><a name="_Toc32299911"><strong>Profiling (Cookies und Webtracking-Verfahren)</strong></a></p>
<p>Das Profiling beruht auf Art. 6 Abs. 1 lit. a) oder f) DSGVO.</p>
<p><strong>21.7.1</strong> <a name="_Toc32299912"><strong>Grundsätzliches zu Cookies</strong></a></p>
<p>Wir setzen in einigen Bereichen unserer Website so genannte Cookies ein, bspw. um Präferenzen der Besucher erkennen oder die Nutzung unserer Webseiten auszuwerten und so die Website entsprechend optimal gestalten zu können. Dies ermöglicht eine Erleichterung der Navigation und ein hohes Maß an Benutzerfreundlichkeit einer Website. Cookies helfen uns ebenfalls bei der Identifizierung besonders populärer Bereiche unseres Internetangebots. Cookies sind kleine Dateien, die auf der Festplatte eines Besuchers abgelegt werden. Sie erlauben es, Informationen über einen bestimmten Zeitraum vorzuhalten und den Rechner des Besuchers zu identifizieren. Zur besseren Benutzerführung und individuellen Leistungsdarstellung setzen wir permanente Cookies ein.</p>
<p>Ferner verwenden wir so genannte Session-Cookies, die automatisch gelöscht werden, wenn Sie Ihren Browser schließen. </p>
<p>Technisch notwendige Cookies setzen wir ein, um die Autorisierung von Aktionen und die Authentifizierung des anfragenden Nutzers unserer Dienste zu prüfen. Die Rechtsgrundlagen sind Art. 6 Abs. 1 lit. c) i.V.m. Art. 32 und Art. 6 Abs. 1 lit. f) DSGVO. Unser berechtigtes Interesse ist die Absicherung unseres Webservers, um sich bspw. gegen Angriffe zu verteidigen, und die Gewährleistung der Funktionsfähigkeit unserer Dienste.</p>
<p>Nicht technisch notwendige Cookies setzten wir erst nach Ihrer ausdrücklichen Einwilligung, Art. 6 Abs. 1 lit. a) DSGVO, die Sie selbstverständlich jederzeit widerrufen können.</p>
<p>Im Rahmen unserer Cookie-Information auf unserer Website haben Sie diesbezüglich folgender Erklärung zugestimmt:</p>
<p><em>Diese Website verwendet Tracking-Cookies bzw. Tracking-Software, um Ihnen u.a. den vollen Funktionsumfang unserer Websites und damit ein besseres Online-Erlebnis bieten zu können. Nähere Informationen zu den bei uns verwendeten Cookies und Webtracking-Verfahren sowie von Ihnen hierzu erteilten Einwilligungen finden Sie in unserer Datenschutzerklärung unter <u><a href="https://www.relexa-hotels.de/datenschutz">https://www.relexa-hotels.de/datenschutz</a></u>.Technisch nicht notwendige Cookies bzw. unsere Tracking-Software werden jedoch erst aktiviert, nachdem Sie uns Ihre Einwilligung erteilt haben, indem Sie auf „Alle zulassen“ oder „Auswahl erlauben" klicken.</em></p>
<p><em>Bei Google und Facebook können die Daten auch außerhalb der EU gespeichert werden. Sofern Sie Cookies nicht ablehnen, gilt die folgende Zustimmung:</em></p>
<p>"Ich stimme der Verwendung des Cookies zu, obgleich ich darüber informiert wurde, dass die Daten in die USA übertragen werden können und ich mein Recht auf rechtliches Gehör dort nach Europäischem Grundsätzen nicht ausreichend wahrnahmen kann und somit kein angemessenes Datenschutzniveau gewährleistet werden kann."</p>
<p>Ihre Einwilligung können Sie jederzeit mit Wirkung für die Zukunft widerrufen durch Klicken des nachfolgenden Buttons/Links: <a href="#" id="cbRenew" title="">Jetzt Cookies blockieren</a>.</p>
<p>Sie können Ihren Browser so einstellen, dass er Sie über die Platzierung von Cookies informiert. So wird der Gebrauch von Cookies für Sie transparent.</p>
<p>Wenn Sie die Nutzung von Cookies völlig ausschließen, können Sie einzelne Funktionen unserer Website - inklusive der Möglichkeit zum Cookie-basierten Opt-Out vom Tracking - nicht verwenden. Bitte lassen Sie ggf. die Opt-Out-Cookies derer Dienste zu, bei welchen Sie das Tracking unterbinden möchten.</p>
<p>Bitte bedenken Sie auch, dass das Löschen aller Cookies dazu führt, dass auch Opt-Out Cookies gelöscht werden. Sie müssen diese daher ggf. neu setzen. Cookies sind ferner Browser-gebunden, d.h. sie müssen grundsätzlich für jeden von Ihnen genutzten Browser auf jedem von Ihnen genutzten Gerät gesondert gesetzt werden. Die dazu notwendigen Links finden Sie nachfolgend bei der Beschreibung des jeweiligen Services.</p>
<p>Nachfolgende Cookies werden bei uns - sofern Sie dies zulassen und nicht ein oder mehrere Opt-Out-Cookies gesetzt haben - zu näher beschriebenem Zweck eingesetzt:</p>
<table><tbody><tr><td valign="top">
<p>Name des Cookies</p>
</td>
<td valign="top">
<p>Verwendungszweck</p>
</td>
<td valign="top">
<p>Speicher-dauer</p>
</td>
<td valign="top">
<p>Technisch notwendig</p>
</td>
<td valign="top">
<p>Widerrufsmöglichkeit der Einwilligung (falls Cookie technisch nicht notwendig)</p>
</td></tr>
<tr><td valign="top">
<p>Je nach aufgerufenen Hotelstandort:
<br> _gat_UA-48412522-1
<br> _gat_UA-27650178-1
<br> _gat_UA-28640890-1
<br> _gat_UA-28642335-1
<br> _gat_UA-28626952-1
<br> _gat_UA-28643127-1
<br> _gat_UA-27663405-1
<br> 28643338_1
<br> _gat_UA-28643909-1
<br> _gat_UA-13179828-1</p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Google Analytics genutzt, um die Anfragefrequenz zu steuern.</p>
</td>
<td valign="top">
<p>1 Tag</p>
</td>
<td valign="top">
<p>nein</p>
</td>
<td valign="top">
<p>siehe unten</p>
</td></tr>
<tr><td>
<p>SX-SESSION</p>
</td>
<td>
<p>Dieses Cookie wird von der Website genutzt, um die Funktionalität des Gutscheinshops zu gewährleisten. Die Daten werden verschlüsselt gespeichert und können nur von der Website ausgelesen werden.</p>
</td>
<td>
<p>1 Tag</p>
</td>
<td>
<p>ja</p>
</td>
<td>
<p>nicht möglich, da für Einkauf unerlässlich. </p>
</td></tr>
<tr><td>
<p>resolution</p>
</td>
<td>
<p>
<br>
</p>
<p>Speichert die Auflösung des Besuchers und die pixel density. Diese Werte werden verwendet<ins cite="mailto:Julia%20Eisenacher" datetime="2020-02-12T10:14">,</ins> um dem Besucher möglichst kleine Bilder auszuliefern.</p>
</td>
<td>
<p>Immer gültig</p>
</td>
<td>
<br>
</td>
<td>
<p>nicht möglich, da für eine vernünftige Darstellung unerlässlich. </p>
</td></tr>
<tr><td valign="top">
<p>_gid</p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Google Analytics genutzt, um zwischen Benutzern zu unterscheiden.</p>
</td>
<td valign="top">
<p>1 Tag</p>
</td>
<td valign="top">
<p>nein</p>
</td>
<td valign="top">
<p>siehe unten</p>
</td></tr>
<tr><td valign="top">
<p>_ga</p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Google Analytics genutzt, um zwischen Benutzern zu unterscheiden.</p>
</td>
<td valign="top">
<p>2 Jahre</p>
</td>
<td valign="top">
<p>nein</p>
</td>
<td valign="top">
<p>siehe unten</p>
</td></tr>
<tr><td valign="top">
<p>HotelID_Session</p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Hotelchamp genutzt, um <del cite="mailto:Julia%20Eisenacher" datetime="2020-02-12T10:14">Um </del>Informationen auf Sitzungsebene zu speichern, welche Nachrichten und andere Aktionen, die in der Sitzung durchgeführt wurden, angezeigt.</p>
</td>
<td valign="top">
<p>Das Session-Cookie verfällt, wenn der Browser geschlossen wird.</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>siehe unten</p>
</td></tr>
<tr><td valign="top">
<p>HotelID_User</p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Hotelchamp genutzt, um zu verfolgen, welche Nachrichten ein Besucher gesehen hat, welche Seiten er durchblättert hat und sein Verhalten auf der Website.</p>
</td>
<td valign="top">
<p>2 Jahre</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>siehe unten</p>
</td></tr>
<tr><td valign="top">
<p><em>Facebook Custom Audience</em></p>
<p><em>fr</em></p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Facebook genutzt, um eine Reihe von Werbeprodukten anzuzeigen, zum Beispiel Echtzeitgebote dritter Werbetreibender.</p>
</td>
<td valign="top">
<p>3 Monate</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td></tr>
<tr><td valign="top">
<p><em>tr</em></p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Facebook genutzt, um eine Reihe von Werbeprodukten anzuzeigen, zum Beispiel Echtzeitgebote dritter Werbetreibender.</p>
</td>
<td valign="top">
<p>Session</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td></tr>
<tr><td valign="top">
<p><em>_fbp [x2]</em></p>
</td>
<td valign="top">
<p>Dieses Cookie wird von Facebook genutzt, um eine Reihe von Werbeprodukten anzuzeigen, zum Beispiel Echtzeitgebote dritter Werbetreibender.</p>
</td>
<td valign="top">
<p>3 Monate</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td></tr>
<tr><td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td>
<td valign="top">
<p>
<br>
</p>
</td></tr></tbody></table>
<p>
<br>
</p>
<p><em><strong>21.7.2 </strong></em><a name="_Toc32299913"><strong>Auswertung der Newsletter/Reisemagazin-Nutzung</strong></a></p>
<p>Unser Newsletter / das Reisemagazin enthält Zählpixel. Ein Zählpixel ist eine unsichtbare Graphik in HTML-E-Mails mit dem Zweck, beim Öffnen der E-Mail eine Logdatei-Aufzeichnung sowie eine Aufzeichnung bzgl. der aus dem Newsletter aktivierten Links mit nachfolgender Analyse zu ermöglichen. Hierbei werden die folgenden Nutzungsdaten erhoben:</p>
<ul type="disc">
<li>Status (Newsletter/Reisemagazin geöffnet, Datum und Uhrzeit), </li>
<li>angeklickte Links (zu Artikeln, Werbeanzeigen etc.), </li>
<li>Öffnung des Newsletters/Reisemagazins über E-Mail oder Browser, </li>
<li>Geräteangaben (z.B. Android, iOS), </li>
<li>Uhrzeit der Öffnung</li>
</ul>
<p>Dies ermöglicht uns, mittels statistischer Auswertungen den Erfolg unserer Newsletter-Kampagnen zu bewerten und unseren Newsletter zu optimieren, um Ihnen bspw. besser auf Ihre Interessen passende Themen und Angebote vorzustellen. </p>
<p>Die so erhobenen personenbezogenen Daten werden durch unseren unten genannten Dienstleister verarbeitet. </p>
<p>Wir setzen die Nutzungsanalyse nur nach Ihrer Einwilligung gem. Art. 6 Abs. 1 S. 1 lit. a DSGVO ein.</p>
<p>Soweit Sie hiermit nicht einverstanden sind, können Sie den Newsletter / das Reisemagazin abbestellen, indem Sie den hierfür im Newsletter / Reisemagazin selbst angebrachten Link „Abmelden“ betätigen oder uns eine Mitteilung in Textform an die oben genannten Kontaktdaten senden. Widerrufen Sie Ihre Einwilligung, werden wir Ihre E-Mail aus dem Verteiler entfernen, so dass Ihnen der Newsletter / das Reisemagazin nicht mehr zugesandt wird, und die zu Ihnen erhobenen Nutzungsdaten löschen. Die Datensätze, die das Double-Opt-In-Verfahren belegen, sowie der Widerruf Ihrer Einwilligung werden anschließend noch für 6 Jahre aufbewahrt gemäß Art. 17 Abs. 3 lit. e) DSGVO. In dieser Zeit werden Ihre personenbezogenen Daten jedoch gegen weitere Verarbeitungen gesperrt. </p>
<p>Empfänger der Daten: Serenata <strong>SERENATA INTRAWARE GMBH</strong>, Neumarkter Straße 18, 81673 München</p>
<p><strong>21.7.3 </strong><a name="_Toc32299914"><strong>Google Analytics</strong></a></p>
<p>Diese Website benutzt Google Analytics, einen Webanalysedienst der Google LLC („Google“). Google Analytics verwendet sog. „Cookies“, Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Rechtsgrundlage ist Ihre Einwilligung, Art. 6 Abs. 1 lit. a) DSGVO.</p>
<p>Die durch das Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Falle der Aktivierung der IP-Anonymisierung auf dieser Website, wird Ihre IP-Adresse von Google jedoch innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum zuvor gekürzt. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. In unserem Auftrag wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Websitebetreiber zu erbringen. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt. Eine Möglichkeit, der Webanalyse durch Google Analytics zu widersprechen, besteht darin, einen Opt-Out-Cookie zu setzen, welcher Google anweist, Ihre Daten nicht für Zwecke der Webanalyse zu speichern oder zu nutzen. Bitte beachten Sie, dass bei dieser Lösung die Webanalyse nur so lange nicht erfolgen wird, wie der Opt-Out-Cookie vom Browser gespeichert wird. Wenn Sie den Opt-Out-Cookie jetzt setzen möchten, klicken Sie bitte: <a href="#" id="gaOptout" title="">Jetzt Google Analytics deaktivieren</a>.</p>
<p>Sie können aber auch die Speicherung der Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern; wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser Website vollumfänglich werden nutzen können. Sie können darüber hinaus die Erfassung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem sie das unter dem folgenden Link verfügbare Browser-Plugin herunterladen und installieren. Der aktuelle Link ist: <a href="http://tools.google.com/dlpage/gaoptout?hl=de">http://tools.google.com/dlpage/gaoptout?hl=de</a>.</p>
<p>Empfänger der Daten: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland</p>
<p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support):<strong> </strong>Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA</p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.
<br>
<br><strong>21.7.4 DoubleClick by Google und DoubleClick Floodlight</strong>
<br>
<br>
<p>DoubleClick by Google und DoubleClick Floodlight verwenden Cookies, um Ihnen für Sie relevante Werbeanzeigen zu präsentieren. Dabei wird Ihrem Browser eine pseudonyme Identifikationsnummer zugeordnet, um zu überprüfen, welche Anzeigen in Ihrem Browser eingeblendet wurden und welche Anzeigen aufgerufen wurden. Die Cookies enthalten keine personenbezogenen Informationen. Die Verwendung der DoubleClick-Cookies ermöglicht Google und seinen Partner-Websites lediglich die Schaltung von Anzeigen auf Basis vorheriger Besuche auf unserer oder anderen Websites im Internet. Die durch die Cookies erzeugten Informationen werden von Google zur Auswertung übertragen und gespeichert. Eine Übertragung der Daten durch Google an Dritte findet nur aufgrund gesetzlicher Vorschriften oder im Rahmen der Auftragsverarbeitung statt. Google wird Ihre Daten nicht mit anderen von Google erfassten Daten zusammenführen.</p>
<p>Falls Sie mit dieser Form der Verarbeitung nicht einverstanden sind, können Sie die Speicherung der Cookies durch eine entsprechende Einstellung Ihres Browsers unterbinden. Sie können darüber hinaus die Erfassung der durch die Cookies erzeugten und auf Ihre Nutzung der Websites bezogenen Daten an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das hier <<a href="https://support.google.com/ads/answer/7395996?hl=de">https://support.google.com/ads/answer/7395996?hl=de</a>> abrufbare Browser-Plugin herunterladen und installieren. Alternativ können Sie die DoubleClick-Cookies auch auf dieser Seite < <a href="http://www.google.com/ads/preferences/html/opt-out.html">http://www.google.com/ads/preferences/html/opt-out.html</a>> deaktivieren.</p>
<p>Empfänger der Daten: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland</p>
<p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support): <strong>Google LLC,</strong><strong> </strong>1600 Amphitheatre Parkway, Mountain View, CA 94043, USA</p>
<p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.</p>
<p><a name="_Toc32299916"><strong>21.7.5. Google Remarketing</strong></a></p>
<p>Unsere Webseite verwendet Google Remarketing. Hierbei handelt es sich um ein Verfahren, mit dem wir Sie erneut ansprechen möchten. Durch diese Anwendung können Ihnen nach Besuch unserer Website bei Ihrer weiteren Internetnutzung unsere Werbeanzeigen eingeblendet werden. Dies erfolgt mittels in Ihrem Browser gespeicherter Cookies, über die Ihr Nutzungsverhalten bei Besuch verschiedener Websites durch Google erfasst und ausgewertet wird. So kann von Google Ihr vorheriger Besuch unserer Website festgestellt werden. Eine Zusammenführung der im Rahmen des Remarketings erhobenen Daten mit Ihren personenbezogenen Daten, die ggf. von Google gespeichert werden, findet durch Google laut eigenen Aussagen nicht statt. Insbesondere wird laut Google beim Remarketing eine Pseudonymisierung eingesetzt.</p>
<p>Wir setzen Google Remarketing nur nach Ihrer Einwilligung gem. Art. 6 Abs. 1 S. 1 lit. a DSGVO ein.</p>
<p>Empfänger der Daten: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland</p>
<p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support): Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA</p>
<p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.</p>
<p><a name="_Toc32299917"><strong>21.7.6 Google Tag Manager</strong>
</a></p>
<p><a name="_Toc32299917">Google Tag Manager ist ein Produkt von Google, das es uns ermöglicht, Website-Tags von Anwendungen wie z.B. Google Analytics über eine Oberfläche zu verwalten. Der Tag Manager ist eine cookie-lose Domain und erfasst keine personenbezogenen Daten.</a></p>
<a name="_Toc32299917">
</a>
<p>
<a name="_Toc32299917"></a><a name="_Toc32299918"><strong>21.7.7. GA Audience</strong></a>/p>
</p>
<p>Unsere Website benutzt GA Audience, einen Dienst der Firma Google. GA Audience verwendet unter anderem Cookies, die auf Ihrem Computer sowie sonstigen Mobilgeräten (z.B. Smartphones, Tablets etc.) gespeichert werden und die eine Analyse der Benutzung der entsprechenden Geräte ermöglicht. Die Daten werden hierbei zum Teil geräteübergreifend ausgewertet. GA Audience erhält hierbei Zugriff auf die im Rahmen der Verwendung von Google AdWords und Google Analytics erstellten Cookies. Im Rahmen der Benutzung können Daten, wie insbesondere die IP-Adresse und Aktivitäten der Nutzer an einen Server der Firma Google LLC übermittelt und dort gespeichert werden. Die Google LLC wird diese Informationen gegebenenfalls an Dritte übertragen, sofern dies gesetzlich vorgeschrieben ist oder soweit eine Verarbeitung dieser Daten durch Dritte stattfindet. Sie können die Erfassung und Weiterleitung personenbezogenen Daten (insb. Ihrer IP-Adresse) sowie die Verarbeitung dieser Daten verhindern, indem sie die Ausführung von Java-Script in Ihrem Browser deaktivieren oder ein Tool wie ‘NoScript’ installieren. Sie können darüber hinaus die Erfassung der durch den Google-Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem Sie das unter dem folgenden Link (http://tools.google.com/dlpage/gaoptout?hl=de) verfügbare Browser-Plugin herunterladen und installieren. Weiterführende Informationen zum Datenschutz bei der Nutzung von GA Audience können Sie unter dem nachfolgenden Link abrufen:</p>
<p><a href="https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283">https://support.google.com/analytics/answer/2700409?hl=en&ref_topic=2611283</a></p>
<p>Wir setzen GA Audience nur nach Ihrer Einwilligung gem. Art. 6 Abs. 1 S. 1 lit. a DSGVO ein.</p>
<p>Empfänger der Daten: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland</p>
<p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA: <strong>Google LLC, </strong>1600 Amphitheatre Parkway, Mountain View, CA 94043, USA</p>
<p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.</p>
<p><a name="_Toc32299919"><strong>21.7.8. Google Ads</strong></a></p>
<p>Unsere Website nutzt den Dienst ‘Google Ads’, der es Vermarktern ermöglicht, Anzeigen in den Trefferlisten der Google-Suche und auch im Google-Werbenetzwerk zu schalten. Dies erfolgt anhand vorab definierter Schlüsselwörter, mittels derer eine Anzeige in den Trefferlisten nur dann erfolgt, wenn eine schlüsselwortrelevante Suche durchgeführt wird.</p>
<p>Google Ads bezweckt dabei die Bewerbung unserer Website durch die Einblendung von relevanter Werbung auf den Websites Dritter, in den Trefferlisten der Google-Suche und die Darstellung von relevanter Drittwerbung im Rahmen unserer Website.</p>
<p>Durch Klick auf eine entsprechende Google-Anzeige, die auf unsere Website verweist, setzt Google ein Cookie. Durch das Cookie können sowohl wir als auch Google nachvollziehen, ob Sie über eine Ads-Anzeige auf unsere Internetseite gelangt sind und Umsatz generiert haben. Hierfür verwenden wir das Google Ads Conversion Tracking Tool.</p>
<p>Die so gewonnenen Daten werden durch Google verwendet, um Statistiken (bspw. Gesamtzahl der über Google Ads vermittelter Nutzer, Erfolg unserer Ads-Kampagne) für unsere Website zu erstellen. Weder wir noch andere Werbekunden von Google Ads erhalten Informationen von Google, mittels derer Sie identifiziert werden könnten.</p>
<p>Mittels des gesetzten Cookies werden jedoch personenbezogene Informationen, beispielsweise die durch Sie besuchten Websites gespeichert. Google gibt diese Daten unter Umständen an Dritte weiter.</p>
<p>Sie können der interessenbezogenen Werbung durch Google jederzeit widersprechen, indem Sie nachfolgenden Opt-Out-Link aufrufen: <a href="https://adssettings.google.com/">https://adssettings.google.com/</a></p>
<p>Wir setzen Google Ads nur nach Ihrer Einwilligung gem. Art. 6 Abs. 1 S. 1 lit. a DSGVO ein.</p>
<p>Empfänger der Daten: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Irland</p>
<p><a name="_Hlk111557686">Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support): </a><strong>Google LLC, </strong>1600 Amphitheatre Parkway, Mountain View, CA 94043, USA</p>
<p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.</p>
<p><a name="_Toc32299921"><strong>21.7.9</strong> <strong>Youtube-Video eingebettet via iFrame im erweiterten Datenschutz-Modus</strong></a></p>
<p>Wir nutzen Youtube, einen Service von Google, um Ihnen Video-Inhalte anzuzeigen. Zum Schutz Ihrer Privatsphäre haben wir dabei den erweiterten Datenschutz-Modus aktiviert.</p>
<p>Auch YouTube verwendet Cookies, um Informationen über die Besucher ihrer Internetseite zu sammeln. YouTube verwendet diese unter anderem zur Erfassung von Videostatistiken, zur Vermeidung von Betrug und zur Verbesserung der Userfreundlichkeit. Der Aufruf eines Videos führt dabei in der Regel auch zu einer Verbindungsaufnahme mit dem Google DoubleClick Netzwerk. Wenn Sie das Video starten, könnte dies weitere Datenverarbeitungsvorgänge auslösen, insbesondere dann, wenn Sie bereits bei Youtube eingeloggt sind. Darauf haben wir keinen Einfluss. </p>
<p>Mit Drücken des Start-Buttons am Video willigen Sie in die Übermittlung der Daten an Youtube bzw. Google ein, Art. 6 Abs. 1 lit. a) DSGVO. </p>
<p>Weitere Informationen über Datenschutz bei YouTube finden Sie in deren Datenschutzerklärung <em>(</em><a href="https://policies.google.com/privacy?hl=de&gl=de">https://policies.google.com/privacy?hl=de&gl=de</a>)<em>.</em></p>
<p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support): Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA</p>
<p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.</p>
<p><strong>21.7.10</strong> <a name="_Toc32299922"><strong>Social Media Buttons</strong></a></p>
<p>Wir verwenden auf unserer Webseite Social Media Buttons (Facebook, Instagram, Youtube ) der Meta Platforms-Inc., Google Inc. etc. („Anbieter“). </p>
<p>Diese Social Media Buttons sind nicht als Plugins über einen sog. iFrame eingebunden, sondern als Links hinterlegt. Durch das Betätigen der Social Media Buttons werden Sie direkt auf die Seite des entsprechenden Anbieters weitergeleitet. Für die Einhaltung der Datenschutzbestimmungen und für Richtigkeit, Aktualität sowie Vollständigkeit der dort bereitgestellten Informationen zur Datenverarbeitung ist dann der entsprechende Anbieter verantwortlich i.S.v. Art. 4 Nr. 7, 17 DSGVO.</p>
<p><strong>21.7.11 </strong><a name="_Toc32299923"><strong>Facebook Custom Audience mittels Pixel-Verfahren</strong></a></p>
<p>Unsere Website setzt den Dienst ‚Facebook Custom Audience‘ mittels des sogenannten Pixel-Verfahrens ohne erweiterten Abgleich von Kundenlisten mit Facebook ein. Hiermit versuchen wir, Informationen zur Optimierung unserer Website zu erhalten und das Besuchererlebnis zu verbessern und Ihnen ggf. zielgerichtet Werbeinhalte über die Facebook-Plattform zu präsentieren. Rechtsgrundlage ist Ihre Einwilligung, Art. 6 Abs. 1 lit. a) DSGVO.</p>
<p>Facebook kann dabei über ein auf unserer Website eingebundenes, unsichtbares Pixel Ihre Seitenaufrufe und Ihr Online-Verhalten verfolgen und protokollieren, indem es bspw. Ihre IP Adresse sowie weitere Merkmale zur Identifikation nutzt.</p>
<p>Sie können diesem Vorgehen durch das Setzen eines Opt-Out-Cookies unter folgendem Link widersprechen: <a href="#" id="fpOptout" title="">Jetzt Opt-Out-Cookie setzen!</a></p>
<p>Nach setzen des Opt-Out-Cookies findet aufgrund des Facebook-Pixels kein Datenaustausch mit Facebook mehr satt.</p>
<p>Weitere Informationen zu Facebook und den Privatsphäre-Einstellungen entnehmen Sie bitte der Datenschutzerklärung von Facebook unter <a href="https://www.facebook.com/privacy/explanation">https://www.facebook.com/privacy/explanation</a></p>
<p>Empfänger der Daten:
<br>Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland
</p>
<p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support):Meta Platforms Inc., Menlo Park, CA. 512374, USA</p>
<p>Rechtsgrundlage für die Übermittlung sind die EU-Standardvertragsklauseln gemäß Art. 46 Abs. 2 lit. c DSGVO.</p>
<p><strong>21.7.12 </strong><a name="_Toc32299924"><strong>Facebook-Connect</strong></a></p>
<p>Wir bieten Ihnen die Möglichkeit sich auf unserer Website mit Facebook-Connect anzumelden. Dadurch müssen Sie Ihre Daten zur Registrierung nicht nochmals bei uns eingeben, da wir diese von Facebook übermittelt bekommen. Zur Anmeldung erfassen wir von Ihnen Ihre bei Facebook hinterlegte Mailadresse und Ihr Passwort und senden diese verschlüsselt zum Zwecke der Authentifizierung an Facebook. Dabei wird Ihre IP-Adresse an Facebook übermittelt.</p>
<p>Durch die Anmeldung bei Facebook werden Ihr Facebook-Profil und unser Dienst verknüpft. Durch die Verknüpfung erhalten wir automatisch von der Facebook folgende Informationen aus Ihrem öffentlichen Facebook-Profil:</p>
<p>Wir nutzen von diesen Daten ausschließlich Ihren Namen, Ihre E-Mail-Adresse, Ihr Geburtsdatum, Ihre Anschrift, XXX. Diese Informationen sind für die Eröffnung Ihres Kundenaccounts bei uns zwingend erforderlich, um sie identifizieren zu können. </p>
<p>Sie können der weiteren Nutzung Ihrer durch Facebook übermittelten Daten jederzeit widersprechen. Bitte löschen Sie hierzu Ihr Kundenkonto und legen Sie sich ein neues Kundenkonto mittels direkter Eingabe der hierfür notwendigen Daten auf unserer Website an, ohne dabei erneut auf Facebook Connect zurück zu greifen.</p>
<p>Weitere Informationen zu Facebook-Connect und den Privatsphäre-Einstellungen entnehmen Sie bitte den <a href="https://de-de.facebook.com/about/privacy/">Datenschutzhinweisen</a> und den <a href="https://www.facebook.com/legal/terms">Nutzungsbedingungen</a> der Facebook Inc.</p>
<p>Empfänger der Daten: <strong>Meta Platforms Ireland Ltd.</strong>, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland</p>Im Falle der Zugriffsmöglichkeiten auf die Daten aus den USA (z.B. Support): <em><strong>Meta Platforms</strong></em><strong>Inc.</strong>, Menlo Park, CA. 512374, USA
<br>
<br><strong>22. </strong><a name="_Toc32299925"><strong>Fanpages in Sozialen Netzwerken</strong></a>
<p>Ergänzende Informationen zu unsere Präsenzen (Fanpages) auf Facebook, Twitter, Instagram, YouTube, Pinterest, Flickr, Vimeo, LinkedIn, Xing und finden Sie in der <a href="https://www.relexa-hotels.de/media/transfer/account/4e54fdf0-50b8-4a88-a44f-08d8c0a8b222/doc/relexa_ergaenzung_datenschutzerklaerung_website_fanpages_20221004_jb.pdf" rel="noopener noreferrer noopener noreferrer" target="_blank" title=""><strong><u>ergänzenden Datenschutzerklärung</u></strong></a>. </p>
<p><strong>23.</strong> <a name="_Toc32299926"><strong>Datensicherheit</strong>
</a></p>
<p>Wir unterhalten verschiedenste Sicherheitsmaßnahmen i.S.v. Art. 32 DSGVO (technische und organisatorische Maßnahmen) zum Schutz Ihrer personenbezogenen Daten. </p>
<p>Für eine sichere Übertragung der Daten, die Sie uns zukommen lassen, bieten wir Ihnen auf unserer Webseite eine SSL/TLS-Verschlüsselung mit den aktuellen Verschlüsselungsprotokoll TLS v1.2 an. Wir weisen darauf hin, dass die umfassende Verschlüsselung des Übertragungsweges ebenfalls von Ihrem Internetbrowser abhängt. Wir empfehlen Ihnen daher, Ihren Internetbrowser auf dem aktuellen Stand zu halten, so dass sich automatisch die Verschlüsselung nach TLS v1.2 aufbaut, wenn Sie unsere Webseite aufrufen.</p>
<p>Sollten Sie mit uns per E-Mail in Kontakt treten, weisen wir darauf hin, dass die Vertraulichkeit der übermittelten Informationen nicht gewährleistet ist. Der Inhalt der E-Mails kann unter Umständen von Dritten eingesehen werden. Wir empfehlen Ihnen daher, uns vertrauliche Informationen auf dem Postweg oder per https-verschlüsseltem Kontaktformular zukommen zu lassen. </p>
<p>Berlin, den 16.11.2022</p>
<p>relexa hotel Verwaltungs GmbH </p>',
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'content' => '<p>1. General information<br>2. Information about the person responsible<br>3. What is personal data?<br>4. Data protection of minors<br>5. Purposes of data processing and legal basis<br>6. Data access<br>7. Data exchange within the relexa group<br>8. Transfer of data to third countries and legal basis<br>9. Transfer of data to law enforcement authorities<br>10. Retention period<br>11. Personal rights to your data <br>11.1. Right to information and data transfer<br>11.2. Right to rectification, restriction and deleting of your data<br>11.3. Right of appeal<br>11.4. Right of withdrawal<br>11.5. Rights under the automated individual decision<br>11.6. Right to appeal to the supervisory authority<br>11.7. Contact details<br>12. Data transmission via web-forms <br>13. Hotel room reservation<br>14. Meeting and events request<br>15. Request for hosting weddings and other family celebrations<br>16. Table reservation in the restaurant<br>17. Use of our voucher store<br>18. Booking of train tickets<br>19. Recruitment selection procedure<br>20. Data processing with regards to external marketing activities<br>20.1. Postal advertising<br>20.2. Subscription to the relexa newsletter<br>20.3. Subscription to the travel magazine relexa revue<br>20.4. Profiling (cookies and web tracking)<br>20.4.1. Basics about cookies<br>20.4.2. Evaluation of newsletter user<br>20.4.3. Google analytics<br>20.4.4. YouTube video embedded using iFrame in extended data privacy mode<br>20.4.5. Social media plugins<br>20.5. Online feedback questionnaire<br>20.6. Raffles or similar promotions<br>21. Recipient of the data<br>22. Data transfer to third countries and legal basis<br>23. Data security</p><h3>1. General information</h3><p>The relexa hotel Verwaltungs GmbH is operator of the website <a href="https://www.relexa-hotels.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en</a>. We would like to inform you of the following data protection policy and to what extent data is collected when using our website and for what purpose this data is used. Furthermore, the relexa hotel GmbH would like to point out what rights you are entitled to in this context. </p><p>Please note: This data protection policy applies exclusively to the site https://www.relexa-hotels.de, including any subpages and subdomains, such as:</p><ul><li><a href="https://www.relexa-hotels.de/en/newsletter" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/newsletter</a></li><li><a href="https://www.relexa-hotels.de/en/holiday/relexa-revue" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/holiday/relexa-revue</a></li><li><a href="https://www.relexa-hotels.de/en/service/contact-and-feedback" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/contact-and-feedback</a></li><li><a href="https://www.relexa-hotels.de/en/meeting-request" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/meeting-request</a></li><li><u><a href="https://www.relexa-hotels.de/en/service/train-ticket" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/train-ticket</a></u></li><li><u><a href="https://www.relexa-hotel-bad-salzdetfurth.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-bad-salzdetfurth.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-bad-steben.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-bad-steben.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-berlin.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-berlin.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-braunlage.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-braunlage.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-duesseldorf.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-duesseldorf.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-frankfurt.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-frankfurt.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-hamburg.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-hamburg.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-muenchen.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-muenchen.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-ratingen.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-ratingen.de/en</a></u></li><li><u><a href="https://www.relexa-hotel-stuttgart.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-stuttgart.de/en</a></u></li><li><u><a href="https://www.relexa-hotels.de/gutscheine">https://www.relexa-hotels.de/gutscheine</a></u></li><li><u><a href="https://www.relexa-hotel-berlin.de/kulinarisches/hochzeiten/hochzeitsarrangements/wedding-superior">https://www.relexa-hotel-berlin.de/kulinarisches/hochzeiten/hochzeitsarrangements/wedding-superior</a></u></li><li><u><a href="https://www.relexa-hotel-bad-salzdetfurth.de/en/rooms-prices/our-new-beverage-package" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-bad-salzdetfurth.de/en/rooms-prices/our-new-beverage-package</a></u></li><li><u><a href="https://www.relexa-hotel-berlin.de/en/dining/table-reservation" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-berlin.de/en/dining/table-reservation</a></u></li><li><u><a href="https://www.relexa-hotel-stuttgart.de/en/hotel/pictures/videoo" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotel-stuttgart.de/en/hotel/pictures/video</a></u></li><li><u><a href="https://reservations.travelclick.com/10850?hotelId=10850&languageid=7#/guestsandrooms" rel="noopener noreferrer" target="_blank" title="">https://reservations.travelclick.com/10850?hotelId=10850&languageid=7#/guestsandrooms</a></u></li><li><u><a href="https://www.relexa-hotels.de/service/jobs">https://www.relexa-hotels.de/service/jobs</a></u></li></ul><p>You can browse to the other websites via https://www.relexa-hotels.de. There are individual privacy statements that are available on the restective pages. The relevant operators of these websites are responsible for the content, status and completeness of the data processing according to Article 4 (No.7) DSGVO (GDPR). <br><br>The carefull handling of your personal data has the highest priority at relexa hotel GmbH. When processing your data, we adhere to the statutory provisions of the Datenschutz-Grundverordnung (DSGVO) (English: General Data Protection Regulation GDPR) as well as the associated national requirements.</p><p>When you visit our website, for the purpose of system security, the web servers temporarily retain by default and the connection data of the requesting computer, the web pages you visit, the date and duration of the visit, the identification data of the type of browser and operating system used, as well as the website which directed you to us. </p><p>This record consists of</p><ul><li>the page from which the file was requested</li><li>the name of the file</li><li>the date and time of the request</li><li>the amount of data transferred</li><li>the access status (file transfer, file not found)</li><li>the description of the type of web browser used</li><li>the IP address of the requesting computer is shortened to the last eight digits</li></ul><p>This data is stored anonymously. The creation of personal user profiles is thus excluded. In addition, we collect personal information from you in other circumstances, such as:</p><ul><li>when requesting offers</li><li>when booking a room</li></ul><p>·for business meeting enquiries and weddings and other family celebrations</p><ul><li>when reserving a table</li><li>when processing orders and order vouchers via our gift voucher shop</li><li>when requesting or booking train tickets</li><li>when contacting us via the web form</li><li>when subscribing to the relexa newsletter or the travel magazine relexa revue</li><li>when evaluating our hotels</li><li>through the software used for website tracking and cookies</li><li>to secure our web server and to ensure the functionality of our online services</li><li>when applying for one of our job vacancies</li></ul><p>The processing of personal data takes place exclusively for a specific purpose. We also regularly review our data processing practices to ensure that we process as little personal information as possible. </p><h3>2. Details of the person responsible</h3><p>Please find below details of the person responsible i.S.v. Article 4 (No.7) DSGVO (GDPR):</p><table><tbody><tr><td valign="top"><p>Company Name & Legal Status:</p></td><td valign="top"><p>relexa hotel Verwaltungs GmbH</p></td></tr><tr><td valign="top"><p>Representative:</p></td><td valign="top"><p>Axel Steinwarz</p></td></tr><tr><td valign="top"><p>Head office address i.S.v. Article 4 (No.16) DSGVO (GDPR) </p></td><td valign="top"><p>Carmerstrasse 6, 10623 Berlin, Germany</p></td></tr><tr><td valign="top"><p>Contact Details:</p></td><td valign="top"><p>Telephone: +49(0)30 / 2201167-50<br>Telefax: +49(0)30 2201167-56<br>Email: <u><a href="https://www.relexa-hotel-hamburg.de/javascript%3Avoid(location.href='mailto:'+String.fromCharCode(107,111,110,116,97,107,116,64,114,101,108,101,120,97,45,104,111,116,101,108,46,100,101))">kontakt@relexa-hotel.de</a></u></p></td></tr><tr><td valign="top"><p>Contact Details for the Data Protection Officer:</p></td><td valign="top"><p>Email: <u><a href="mailto:datenschutz@relexa-hotel.de">datenschutz@relexa-hotel.de</a></u></p></td></tr></tbody></table><p><br></p><p>Please find below details of other persons responsible i.S.v. Article 26 DSGVO (GDPR):</p><table><tbody><tr><td valign="top"><p>Company & Legal Status: </p></td><td valign="top"><p>Oranien Hotelbetriebs GmbH relexa hotel Stuttgarter Hof<br> (relexa hotel Berlin)</p></td></tr><tr><td valign="top"><p>Representative:</p></td><td valign="top"><p>Axel Steinwarz</p></td></tr><tr><td valign="top"><p>Head office address i.S.v. Article 4 (No.16) DSGVO (GDPR) </p></td><td valign="top"><p>Anhalter Strasse 8-9, 10963 Berlin, Deutschland</p></td></tr><tr><td valign="top"><p>Contact Details:</p></td><td valign="top"><p>Telephone: +49 (0) 30 26483-0<br>Telefax: +49 (0) 30 26483-900<br>Email: <u><a href="mailto:berlin@relexa-hotel.de">berlin@relexa-hotel.de</a></u></p></td></tr><tr><td valign="top"><p>Contact Details for the Data Protection Officer:</p></td><td valign="top"><p>Email: <u><a href="mailto:datenschutz@relexa-hotel.de">datenschutz@relexa-hotel.de</a></u></p></td></tr></tbody></table><h3>3. What is personal data?</h3><p>Personal data means any information relating to an identified or identifiable person (a person is regarded as identifiable in such that they can be identified directly or indirectly, in particular by assigning with an identifier such as a name). Personal data includes information such as: your name, address, telephone number and date of birth (if specified). Statistical information that cannot be directly or indirectly linked to you, such as for example the popularity of individual web pages of our website or the number of users on our website is not classified as personal data.</p><h3>4. Data protection of minors</h3><p>Our website is not intended for minors and we do not knowingly collect personal information from minors.</p><p>Any person under the age of 16 transfering personal data to us, has to get permission of the parent or guardians. For this purpose, the contact details of the parent or legal guardian must be communicated to us in accordance with Article 8 Para 2 DSGVO (GDPR) in order to show us that consent of the parents or the legal guardian has been given. This data as well as the the data of the minor will then be processed in accordance with this Data Protection Policy.</p><p>If we find that a minor under the age of 16 has sent us personal information without the parent's consent, or consent of the guardian, we will promptly delete the information.</p><h3>5. Purpose of data processing and legal basis</h3><p>The processing of your personal data takes place for the following purposes based on the following legal basis:</p><ul><li>Initiation and settlement of contracts in accordance with Article 6 Para 1 (b) DSGVO (GDPR) </li><li>Applicant selection procedure in accordance with Article 6 Para 1 (a) (b) DSGVO (GDPR) i.V.m. § 26 BDSG-new (Federal Data Protection Act)</li><li>Guest management according to Article 6 Para 1 (b) (f) DSGVO (GDPR) </li><li>Communication and data exchange in accordance with Article 6 Para 1 (a) (b) (c) (f) DSGVO (GDPR) </li><li>External presentation and advertising in accordance with Article 6 Para 1 (a) (f) DSGVO (GDPR) </li><li>Implementation of declarations of consent in accordance with Article 6 Para 1 (a) DSGVO (GDPR) </li><li>Ensuring the proper operation of a data processing system in accordance with Article 6 Para 1 (c) (f) DSGVO (GDPR) </li></ul><h3>6. Data access</h3><p>The access to your personal data stored by us is limited to our employees, and the service providers that we entrust to handle this personal data due to their tasks.</p><p>If third parties have access to your data, we have to obtain permission from you, or there is a legal basis for this.</p><p>We also use service providers for the provision of services and processing of your data (e.g. for hosting, the newsletter dispatch, the delivery of goods ordered, the payment processing, the sending of letters or e-mails as well as maintenance and analysis of databases, security of our web servers or for website tracking). </p><p>As far as these special provisions apply, we have carried these out in the following with the respective service for you. The service providers process the data exclusively on instructions from us and have been obliged to comply with the applicable data protection regulations. All processors have been carefully selected and will only have access </p><p>to your data that is necessary for the provision of the services, or to the extent to which you have consented to the processing and use of the data. </p><h3>7. Data exchange within the relexa group</h3><p>Data exchange within the group of companies to which we belong takes place exclusively within the EU / EEA and serves only for internal administrative purposes. By "group of companies" we mean affiliated companies within the meaning of Article 4 (No.19) DSGVO (GDPR).</p><h3>8. Transfer of data to third countries and legal basis</h3><p>The servers of some of the providers we use are located in the United States and other countries outside the European Union. In these countries companies are subject to a data protection law that generally does not protect personal data to the same extent as member states of the European Union. If your data is processed in a country that does not have a recognized level of data protection, such as the European Union, we will use contractual or other recognized means to ensure that your personal data is adequately protected. In the context of individual services, we explicitly point this out to you.</p><p><br> If a transfer of personal data takes place to third countries, this is done on the basis of the adequacy decision of the EU Commission on the EU-US Privacy Shield pursuant to Article 45 DSGVO (GDPR) or the EU Standard Contract 2010 pursuant to Article 46 Para 2 (c) DSGVO (GDPR) i.V.m. with the decision of the European Commission dated 05.02.2010 (2010/87/EU) or on the basis of your consent in accordance with Article 49 Para 1 (a) DSGVO (GDPR).</p><h3>9. Transfer of data to law enforcement authorities</h3><p>In exceptional cases, we provide personal data to law enforcement agencies. This happens based on corresponding legal obligations, for example from the Code of Criminal Procedure, the Regulation of Taxation, the Money Laundering Act or the State Police Act.</p><h3>10. Retention period</h3><p>We retain personal data within the scope of statutory provisions or your given consent.<br> In order to determine the actual retention period, we use the following criteria:</p><p>We retain personal data until the purposes for which it was collected are voided (e.g. upon termination of a contractual relationship or by the last activity, if there is no permanent agreement, or in case of withdrawal of your consent for the specific data processing).</p><p>Retention beyond that takes place only if</p><ul type="disc"><li>statutory retention obligations (e.g. according to AO (German Tax Code) and HGB (Commercial Code)) exist</li><li>the data is still needed to assert and exercise legal rights or to defend against legal claims, e.g. due to technological and forensic requirements to prevent attacks on our web servers and their prosecution</li><li>the deletion would be contrary to the legitimate interest of the data subjects</li><li>any other derogation in accordance to Article 17 Para 3 DSGVO (GDPR) applies</li></ul><h3>11. Rights of the parties concerned</h3><h3>11.1. Right to get information and data transfer</h3><p>You have the right to get information about any personal data concerning you and processed by us in accordance with Article 15. DSGVO (GDPR) at any time.</p><p>Provided that the data process is in accordance with Article 6 Para 1 (a). DSGVO (GDPR) by your consent or in accordance with Article 6 Para 1 (b) DSGVO (GDPR), you may request pursuant to Article 20 Para 1 DSGVO (GDPR), to obtain your personal data in a structured, common and machine-readable format, or to have it transferred to a third partie system. You therefor have the right to direct forwarding of your data.</p><h3>11.2. Right to rectification, restriction and deletion of your data</h3><p>In accordance with Article 16 to 18 DSGVO (GDPR), you may request an adjustment, restriction (blocking) or deletion of your personal data if the data has been processed incorrectly by us; if there is a reason for restricting further data processing; or if the data processing has become unlawful for various reasons; or if its storage is invalid for other legal reasons. We would point out that your right to deletion may be restricted by statutory retention periods.</p><h3>11.3. Right of appeal</h3><p>If our data processing is based solely on our legitimate interest in accordance with Article 6 Para 1 (f) DSGVO (GDPR), you may appeal against this processing in accordance with Article 21 Para 1 DSGVO (GDPR). We will then cease processing your data unless we can demonstrate legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing is for the purpose of enforcing, pursuing or defending a legal claim. Furthermore, you always have the right to object to the use of your data for the purpose of direct marketing with immediate effect according to Article 21 Para 2 DSGVO (GDPR).</p><h3>11.4. Right to withdraw</h3><p>If you have allowed us to process your personal data by consent, you have a right of withdrawal in accordance with Article 7 Para 3 DSGVO (GDPR) with immediate effect.</p><h3>11.5. Rights under the automated individual decision</h3><p>In principle, you have the right not to be subjected to an automated individual decision according to Article 22 Para 1 DSGVO (GDPR).<br>In this case of an automated individual decision pursuant to Article 22 Para 2 (a) to (c) DSGVO (GDPR), the following rights are granted to you in accordance with Article 22 Para 3 DSGVO (GDPR):</p><ul><li>right to express one's own point of view</li><li>right of objection to the intervention of an individual by the person responsible</li><li>right to challenge the automated individual decision (right of appeal)</li></ul><h3>11.6. Right to appeal to the supervisory authority</h3><p>You are free to file an appeal with a supervisory authority if you believe that our processing of your personal data violates the European Data Protection Regulation or </p><p>other national and international data protection laws, Article 77 DSGVO (GDPR).<br> The contact details of our supervisory authority is:</p><table><tbody><tr><td valign="top"><p>Name</p></td><td valign="top"><p>Berlin Commissioner for Data Protection and Freedom of Information</p></td></tr><tr><td valign="top"><p>Address</p></td><td valign="top"><p>Friedrichstrasse 219, 10969 Berlin</p></td></tr><tr><td valign="top"><p>Telephone number</p></td><td valign="top"><p>+49 (0) 30 13889 – 0</p></td></tr><tr><td valign="top"><p>E-mail address</p></td><td valign="top"><p><u><a href="mailto:mailbox@datenschutz-berlin.de">mailbox@datenschutz-berlin.de</a></u></p></td></tr><tr><td valign="top"><p>Web address</p></td><td valign="top"><p><u><a href="https://www.datenschutz-berlin.de/">https://www.datenschutz-berlin.de/</a></u></p></td></tr><tr><td valign="top"><p>Complaint form</p></td><td valign="top"><p><u><a href="https://www.datenschutz-berlin.de/beschwerde.html">https://www.datenschutz-berlin.de/beschwerde.html</a></u></p></td></tr></tbody></table><p><br></p><h3>11.7. Contact details</h3><p>In order to exercise your rights, you can send us an informal message to the following contact details. Likewise, please direct the withdrawal of your consent to the following contact details stating which declaration of consent you wish to revoke:</p><table><tbody><tr><td valign="top"><p>Company Name & Legal Status</p></td><td valign="top"><p>relexa hotel Verwaltungs GmbH</p></td></tr><tr><td valign="top"><p>Address</p></td><td valign="top"><p>Carmerstrasse 6, 10623 Berlin</p></td></tr><tr><td valign="top"><p>E-mail</p></td><td valign="top"><p><u><a href="https://www.relexa-hotel-hamburg.de/javascript%3Avoid(location.href='mailto:'+String.fromCharCode(107,111,110,116,97,107,116,64,114,101,108,101,120,97,45,104,111,116,101,108,46,100,101))">kontakt@relexa-hotel.de</a></u></p></td></tr><tr><td valign="top"><p>Online form</p></td><td valign="top"><p><u><a href="https://www.relexa-hotels.de/en/service/contact-and-feedback" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/contact-and-feedback</a></u></p></td></tr></tbody></table><p><br></p><h3>12. Data transmission via webforms</h3><p>Via the webform "Contact & Feedback" under <a href="https://www.relexa-hotels.de/en/service/contact-and-feedback" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/contact-and-feedback</a>, or via the respective button "Request Quotation" we ask for the following data:</p><ul type="disc"><li>Interests (beauty/wellness, romance, family, bank holidays & holidays, culinary, business & conference, city breaks) (optional)</li><li>Hotel choice (optional)</li><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Address (optional)</li><li>Telephone number (optional)</li><li>Message (optional)</li><li><p>Data that you submit to us via the webform will be processed for the purposes of communication and data exchange as well as for the initiation of the contract. This data is stored as long as the processing is necessary for its purposes, or until expiration of any subsequent retention periods.</p></li></ul><h3>13. Hotel room reservation</h3><p>We offer you the possibility to book hotel rooms via our website. You can reach this page with the contact form "Book Room". To process your booking request we require the following data:</p><ul type="disc"><li>Hotel choice (required)</li><li>Check-in and check-out date (required)</li><li>Number of guests (adults, children) (required)</li><li>Special requests (e.g. extra pillows)</li><li>Additional comments</li><li>Discount code</li><li>Title</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number</li><li>Address</li><li>Invoice address</li><li>Payment method (American Express, Visa, MasterCard, Diners Club, Instant GmbH, Paypal, Invoice)</li><li>Credit card owner</li><li>Credit card number</li><li>Expiry date of credit card (month/year)</li></ul><h3>14. Meeting and Events request</h3><p>We offer you the possibility via our website to make enquires about meetings and other events under the form "Request Meeting" or under <a href="https://www.relexa-hotels.de/en/meeting-request" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/meeting-request</a> and <a href="https://www.relexa-hotels.de/en" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en</a> / business / meeting / meeting request. To process your request we require the following data:</p><ul type="disc"><li>Hotel choice</li><li>Company</li><li>Title</li><li>Name (required)</li><li>Address</li><li>E-mail address (required)</li><li>Telephone number (required)</li><li>Fax number</li></ul><h3>15. Request for hosting weddings and other family celebrations</h3><p>We offer you the opportunity to enquire about weddings and family celebrations through our website. To process your request we require the following data:</p><ul type="disc"><li>Title</li><li>Name (required)</li><li>Address</li><li>E-mail address (required)</li><li>Telephone number </li></ul><p>Details of event:</p><ul type="disc"><li>Date (wedding date) (required)</li><li>Venue</li><li>Number of guests (adults/children)</li></ul><p>Details of accommodation:</p><ul type="disc"><li>Arrival and departure date</li><li>Number of single rooms</li><li>Number of double rooms</li><li>Message</li></ul><p>Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purposes or until the expiration of any subsequent retention periods.</p><h3>16. Table reservation in the restaurant</h3><p>We offer you the opportunity to book a table in our hotel restaurants through our website. To process your request we require the following data:</p><ul type="disc"><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number (required)</li><li>Date, time (required)</li><li>Number of guests (adults/children) (required)</li><li>Message</li></ul><p>Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purpose or until the expiration of any subsequent retention periods.</p><h3>17. Use of our voucher store</h3><p>As part of our gift shop you may purchase gift vouchers at <a href="https://www.relexa-hotels.de/gutscheine">https://www.relexa-hotels.de/gutscheine</a>. To process your request we require the following data:</p><ul type="disc"><li>Voucher layout (required)</li><li>Company (optional)</li><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number (optional)</li><li>Address (required)</li><li>Price / value of voucher (required)</li><li>Payment (required)</li><li>Payment method (American Express, Visa, MasterCard, Diners Club, Sofort GmbH, Paypal, invoice)</li></ul><p>As well as other personal and transaction-based data (e.g. data of requested arrangements in the shopping basket, and their eventual point of delivery, the shopping list and order details).</p><p>Relexa hotel Verwaltungs GmbH will process these personal and transaction-based data on its own behalf in technical and logistical terms, as long as this is necessary for the implementation of the requested services and for a possible credit check.</p><h3>18. Booking of train tickets</h3><p>We offer you the possibility to book train tickets via our website. You can make a corresponding booking on the page <a href="https://www.relexa-hotels.de/en/service/train-ticket" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/train-ticket</a> by clicking on the button "Ticket Online Booking". You will be redirected to a separate website of the Deutsche Bahn AG, where a separate data protection policy applies, which can be accessed on that website.<br> To process your request we require the following data:</p><ul type="disc"><li>Interest (optional)</li><li>Hotel choice (optional)</li><li>Title (required)</li><li>Name (required)</li><li>E-mail address (required)</li><li>Telephone number (optional)</li><li>Address (optional)</li><li>Message (optional)</li></ul><p>Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purposes or until the expiration of any subsequent retention periods.</p><p><strong>19. Payment methods</strong><br><br>On our website we offer you a selection of different payment methods to purchase our products (Points 13 and 18).</p><p>We use the data collected during these transactions to complete the contract, in particular to enable you to purchase and receive vouchers via electronic delivery and to be able to process the payment.</p><p>In this context we might also process the data for credit checks, provided this is necessary for the execution of the contract, Article 6 Para 1 (b) DSGVO (GDPR), or we have a legitimate interest according to Article 6 Para 1 (f) DSGVO (GDPR). Our legitimate interest exists when the conclusion of a contract with you is imminent, so that a financial default risk is coupled to us and the conclusion of the contract is dependent on your creditworthiness.</p>We also forward the data necessary for the execution of the payment and if necessary the risk management to the payment service provider chosen by you. The following additional information and regulations apply to this:<p><span lang="EN"></span><strong><span lang="EN-GB"></span></strong><strong><span lang="EN-GB"></span></strong></p><p><strong><span lang="EN-GB">19.1. Payment method PayPal</span></strong><br><br>Within our online shop, we enable you to make payments using the payment service provider; PayPal. The payment is processed either via your PayPal or via PayPal using your credit card or bank account. PayPal also offers buyer protection and fiduciary services. </p><p>By selecting the payment service provider PayPal via the online shop, data is transferred automatically to PayPal. Herein you expressly consent to the transfer of personal data (first and last name, address, e-mail address, IP address, telephone number (s), order data, delivery data) for the purpose of carrying out the payment and the prevention of fraud. </p><p>The exchange of data takes place not only for the purpose of carrying out the payment, but also identification, fraud prevention and the reduction of our default risk, and in this case also data on past purchase and payment behaviour are exchanged. PayPal also exchanges data with credit bureaus, provided that they have a legitimate interest and do not conflict with the interests of the person concerned.</p><p>Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).</p><p>You may revoke this consent to PayPal at any time with immediate effect. Revocation does not have effect on transfers carried out in the past.</p><p>The current privacy policy for PayPal is available at <span lang="EN-GB"><a href="https://www.paypal.com/webapps/mpp/ua/privacy-full"><u>https://www.paypal.com/webapps/mpp/ua/privacy-full</u></a></span><span lang="EN-GB">.</span></p>Data recipient: PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg<br><br><strong>19.2 Payment method Credit Card</strong><br><br>As part of our online shop, we enable you to pay by credit card by means of a payment service provider (here you can specify who is the payment provider). The necessary credit card details are entered directly into an embedded form of our payment service provider.<p><br> When you select the payment method "credit card", data is automatically transferred to our service provider. Herein you expressly consent to the transfer of personal data (first name and surname, address, purchase price) for the purpose of carrying out the payment by credit card as well as fraud prevention.</p><p>Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).</p><p>You can revoke this consent at any time with immediate effect towards our service provider. Revocation does not have any effect on transfers carried out in the past.</p><p>Recipient of the data: <strong>please insert name, address of the service provider</strong> (If a service provider from a third country is used here, then if necessary, Point 22 must be used).</p><p><strong>19.3 Payment method Sofortüberweisung (immediate payment transfer)</strong><br> <br>Within our online shop, we allow payment by means of Sofortüberweisung using the payment service provider SOFORT GmbH.</p><p>By means of the above payment method, a real-time payment confirmation is possible to us, so that we can start with the delivery of your order immediately.</p><p>By selecting the payment method 'Sofortüberweisung', data is automatically transferred to SOFORT GmbH. Herein you expressly consent to the transmission of personal data (first and last name, address, e-mail address, IP address, telephone number (s), bank details, PIN, TAN, purchase price) for the purpose of payment and fraud prevention.</p><p>The exchange of data takes place not only for the purpose of carrying out the payment, but also for identification, and fraud prevention and the reduction of our default risk. As long as it is necessary, data on past purchase and payment behaviour are exchanged. In this context, the SOFORT GmbH data are also exchanged with credit bureaus, provided that there is a legitimate interest and does not prevent the interests of the person concerned being protected.</p><p>Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).</p><p>You can withdraw the above consent at any time with effect for the future from SOFORT GmbH. Revocation has no effect on past transmissions.</p><p>The current data protection regulations of SOFORT GmbH can be found at <span lang="EN-GB"><a href="https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/"><u>https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/</u></a></span><span lang="EN-GB">.</span></p>Recipient of the data<strong>: SOFORT GmbH</strong>, Fussbergstrasse 1, 82131 Gauting, Germany.<h3>20. Recruitment selection procedure</h3><p>We offer you the opportunity to view our current job vacancies at <a href="https://www.relexa-hotels.de/service/jobs" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/service/jobs</a> and apply for suitable positions by sending us requested personal details. The data processing is according to Article 6 Para 1 (b) DSGVO (GDPR), § 26 BDSG-New (Federal Data Protection Act). You can send us your application by e-mail or by post. Please note that applications you send to us by e-mail will be sent unencrypted.</p><p>Your application data as well as the corresponding documents will be accepted by the Personnel Department and only forwarded to the relavant department responsible for the respective job, or to the person entrusted with the processing. All parties will treat your application data and the corresponding documents with due diligence and absolute confidentiality. Upon completion of the selection process, we will retain your application documents for 3 months and then delete or destroy any copies, unless we have concluded an employment contract with you.</p><p>Should we wish to include your application documents in our application pool, we will contact you accordingly. In the notification you can actively consent to the further storage of your documents.</p><h3>21. Data processing with regards to external marketing activities</h3><p>We use your data as described in more detail below for purposes of external publicity and advertising in accordance with Article 6 Para 1 (a) and (f) DSGVO (GDPR).</p><h3>21.1. Postal advertising</h3><p>We use your name and postal address within the legal limits for sending advertisements for your preferred offers. Of course, you can object to the processing of this data for advertising purposes at any time. A message in writing to the above contact details is sufficient.</p><h3>21.2. Subscription to the relexa newsletter</h3><p>You have the possibility to register to our newsletter via our website at <a href="https://www.relexa-hotels.de/en/newsletter" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/newsletter</a>. The newsletter regularly informs about the company as well as current offers at the relexa hotel GmbH and the Oranien Hotelbetriebs GmbH. For the registration we require the following data:</p><ul type="disc"><li>Title (optional)</li><li>Name (optional)</li><li>E-mail address (required)</li></ul><p>You are not required to give us your name, but if you choose to it would allow us to address you more personally.<br><br>If you have subscribed to the newsletter, you have submitted the following declaration of consent:<br><em>I confirm that I would like to receive the relexa newsletter on a regular basis from the relexa hotel Verwaltungs GmbH as well as from Oranien Hotelbetriebs GmbH, sent to my given e-mail </em><em>address. In addition, I agree that user data will be collected from me and evaluated (newsletter user analysis). I acknowledge that I can revoke my consent to the use of my data for e-mail advertising at any time, e.g. by clicking on the unsubscribe link at the end of each newsletter, or in writing to relexa hotel Verwaltungs GmbH, Carmerstrasse 6, 10623 Berlin, or by e-mail to kontakt@relexa-hotel.de. I have read and accepted the Data Protection Policy. </em></p><p>In order to confirm your e-mail address and consent, you will first receive a separate e-mail (confirmation e-mail). We will not register your consent until you have clicked on the confirmation link contained in this e-mail.</p><p>You will receive an e-mail to the specified address requesting that you click on a link to confirm that you have subscribed to the newsletter. Only through your confirmation will your e-mail address be activated for sending the newsletter (double-opt-in procedure). Otherwise your data submitted via the registration form will be deleted after 3 weeks.</p><p>You can revoke your consent with immediate effect or contradict the further processing of your personal data to the newsletter at any time by pressing the "unsubscribe" link in the newsletter, or send us a message in writing to the above mentioned contact.</p><p>Your data will then be deleted from the mailing list and you will no longer receive a relexa newsletter by email. The data that uses the double-opt-in procedure or your data protection consent form as well as your revocation or objection are then detained for a further 6 years pursuant to Article 17 Para 3 (e) DSGVO (GDPR). During this time, however, your personal data will be blocked against further processing.</p><p>For information on data processing in the newsletter user analysis, see point 20.4.2.</p><h3>21.3. Subscription of the travel magazine relexa revue</h3><p>In addition to our newsletter you have the opportunity to subscribe to our travel magazine revue. Simply visit our website at <a href="https://www.relexa-hotels.de/en/holiday/relexa-revue" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/holiday/relexa-revue</a> to register. The travel magazine informs you twice yearly about the company and current offers of relexa hotel Verwaltungs GmbH and Oranien Hotelbetriebs GmbH. For the registration we require the following data:</p><ul><li>Title (optional)</li><li>Name (optional)</li><li>Email address (required)</li></ul><p>You are not required to give us your name, but if you choose to it would allow us to address you more personally.</p><p>As soon as you have registered for the travel magazine revue, you have submitted the following declaration of consent:<em> </em></p><p><em>“I confirm that I would like to receive the twice-yearly travel magazine from the relexa hotel Verwaltungs GmbH as well as from Oranien Hotelbetriebs GmbH, sent to my given e-mail </em><em>address. I acknowledge that I can revoke my consent to the use of my data for e-mail advertising at any time, e.g. by clicking on the unsubscribe link at the end of each travel magazine, or in writing to relexa hotel GmbH, Carmerstrasse 6, 10623 Berlin, or by e-mail to </em><a href="mailto:kontakt@relexa-hotel.de" rel="noopener noreferrer" target="_blank" title=""><em>kontakt@relexa-hotel.de</em></a><em>. I have read and accepted the Data Protection Policy.” </em></p><p>In order to confirm your e-mail address and consent, you will first receive a separate e-mail (confirmation e-mail). We will not register your consent until you have clicked on the confirmation link contained in this e-mail.</p><p>Thereafter, you will receive an e-mail to the specified e-mail address requesting that you click on a link to confirm that you have subscribed to the travel magazine. Only after your confirmation will your e-mail address be activated for sending the travel magazine revue (double-opt-in procedure). Otherwise your data submitted via the registration form will be deleted after 3 weeks.<br> Of course, you can revoke your consent with immediate effect or the further processing of your personal data to the travel magazine at any time by pressing the "unsubscribe" link in the magazine, or send us a message in writing to the above mentioned contact.<br> Your data will then be deleted from the mailing list and you will no longer receive the travel magazine relexa revue by email. The data that uses the double-opt-in procedure or your data protection consent form as well as your revocation or objection are then retained for a further 6 years pursuant to Article 17 Para 3 (e) DSGVO (GDPR). During this time, however, your personal data will be blocked against further processing.</p><p>For information on data processing in the newsletter user analysis, see point 20.4.2. </p><h3>21.4. Profiling (cookies and web tracking)</h3><p>Profiling is based on Article 6 Para 1 (a) or (f) DSGVO (GDPR).</p><table><tbody><tr><td valign="top"><h3>21.4.1 Basic information about cookies</h3><p>We use so-called cookies in some areas of our website, for example, to recognize the preferences of our visitors and to make the website as optimal as possible. This allows for easier navigation and a high level of usability on our website. Cookies also help us identify particularly popular areas of our website. Cookies are small files that are stored on a visitor hard disk. They allow information to be kept for a certain period of time and to identify the visitor's computer. For better user guidance and individual performance we use permanent cookies.</p><p>We also use so-called session cookies, which are automatically deleted when you close your browser. You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent to you. This is done to verify the authorization of actions and the authentication of the requesting user of our services. The legal basis is Article 6 Para 1 (c) i.V.m. Article 32 and Article 6 Para 1 (f) DSGVO (GDPR). Our legitimate interest is to secure our web server in order to to defend against attacks for example, and to ensure the functionality of our services.</p><p>We do not place technically necessary cookies until you have given us your express consent, which you can of course revoke at any time.<br> As part of our cookie information on our website, you have agreed to the following statement:</p><p><em>This website uses tracking cookies or tracking software to provide the full range of functions of our website and thus a better online experience. Further information on the cookies and web tracking methods used by us, as well as the consent you have given can be found in our data protection policy at <a href="https://www.relexa-hotels.de/en/notice-of-confidentiality" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/notice-of-confidentiality</a> . However technically unnecessary cookies or our tracking software will only activated after you have given us your consent. [Agreed]</em></p><p>If you completely exclude the use of cookies, you will not be able to use individual functions of our website - including the possibility of cookie-based opt-out of tracking. Please allow the opt-out cookies of those services where you would like to stop tracking.</p><p>Please also keep in mind that deleting all cookies will result in opt-out cookies being deleted as well. You may have to reset them if necessary. Cookies are also browser-bound, e.g. they must always be set separately for each browser you use on each device you use. The necessary links can be found below in the description of the respective service.<br> The following cookies are used by us - if you allowed this and have not set one or more opt-out cookies - for a specific purpose:</p><table><tbody><tr><td valign="top"><p>Name of Cookie</p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p></td><td valign="top"><p>Intended use</p></td><td valign="top"><p>Duration of storage</p></td><td valign="top"><p>Technically necessary</p></td><td valign="top"><p>Revocation of consent (if cookie is not technically necessary)</p></td></tr><tr><td valign="top"><p>Depending on the hotel locationt:<br> _gat_UA-48412522-1<br> _gat_UA-27650178-1<br> _gat_UA-28640890-1<br> _gat_UA-28642335-1<br> _gat_UA-28626952-1<br> _gat_UA-28643127-1<br> _gat_UA-27663405-1<br> 28643338_1<br> _gat_UA-28643909-1<br> _gat_UA-13179828-1</p></td><td valign="top"><p>This cookie is used by Google Analytics to control the frequency of requests.</p></td><td valign="top"><p>one day</p></td><td valign="top"><p>no</p></td><td valign="top"><p>see below</p></td></tr><tr><td valign="top"><p>SX-SESSION</p></td><td valign="top"><p>This cookie is used by the website to ensure the functionality of the voucher shop. The data stored is encrypted and can only be read from the website.</p></td><td valign="top"><p>one day</p></td><td valign="top"><p>yes</p></td><td valign="top"><p>not possible because it is essential for your purchase</p></td></tr><tr><td valign="top"><p>resolution</p></td><td valign="top"><p>Stores the visitor resolution and the pixel density. These values are used to deliver the smallest possible pictures to the visitor.</p></td><td valign="top"><p>always valid</p></td><td valign="top"><br></td><td valign="top"><p>not possible, as it is essential for reasonable presentation.</p></td></tr><tr><td valign="top"><p>_gid</p></td><td valign="top"><p>This cookie is used by Google Analytics to differentiate between users.</p></td><td valign="top"><p>one day</p></td><td valign="top"><p>no</p></td><td valign="top"><p>see below</p></td></tr><tr><td valign="top"><p>_ga</p></td><td valign="top"><p>This cookie is used by Google Analytics to differentiate between users.</p></td><td valign="top"><p>two years</p></td><td valign="top"><p>no</p></td><td valign="top"><p>see below</p></td></tr></tbody></table></td></tr></tbody></table><p><br></p><h3>21.4.2. Evaluation of newsletter usage</h3><p>Our newsletter / travel magazine contains counting pixels. A counting pixel is an invisible graphic in HTML e-mails with the purpose of enabling a log file recording as well. </p><p>as a record of the links activated from the newsletter with subsequent analysis when opening the e-mail. The following user data is collected:</p><ul><li>status (newsletter / travel magazine open, date and time)</li><li>clicked links (to articles, advertisements etc.)</li><li>opening the newsletter / travel magazine via e-mail or browser</li><li>device information (e.g. Android, iOS)</li><li>time of opening</li></ul><p>This allows us to use statistics to evaluate the success of our newsletter campaigns and to optimize our newsletter so that you get better up to date topics and offers with regards to your needs and interests. When registering for our newsletter / travel magazine, you have issued the following declaration of consent: <br>“In addition, I agree that usage data is collected from me and evaluated (newsletter user analysis).”</p><p>The personal data collected in this way is processed by our service provider mentioned below. If you do not agree, you can unsubscribe from the newsletter / travel magazine by clicking on the link "Unsubscribe" attached to this in the newsletter / travel magazine or by sending us a text message to the above contact details. If you withdraw your consent, we will remove your e-mail from the newsletter distribution so that the newsletter / travel magazine will no longer be sent to you and delete the user data collected from you. The data that proves the double opt-in procedure as well as the revocation of your consent will then be kept for a further 6 years according to Art 17 Para 3 (e) DSGVO (GDPR). During this time your personal data will be blocked against further processing.</p><p> Receiver of the data:<br> Serenata SERENATA INTRAWARE GMBH<br> Neumarkt St. 18<br> 81673 Munich</p><h3>21.4.3 Google Analytics</h3><p>This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer that allow an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, by means of our IP anonymization procedure on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other contracting states to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. </p><p>On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services related to website activity and internet user by the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. One way to object to web analytics through Google Analytics is to set an opt-out cookie that instructs Google not to store or use your information for web analytics purposes. Please note that with this solution, the web analysis will only be made as long as the opt-out cookie is saved by the browser. If you want to set the opt-out cookie now, please click <u>here</u>.</p><p>You can also prevent the storage of cookies by setting your browser software accordingly; however we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install. </p><p>The current link is: <a href="https://tools.google.com/dlpage/gaoptout?hl=en" rel="noopener noreferrer" target="_blank" title="">https://tools.google.com/dlpage/gaoptout?hl=en</a><u>.</u><br>Recipient of the data: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA<br>Privacy-Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active</p><h3>21.4.4. YouTube video embedded using iFrame in enhanced privacy mode</h3><p>We use YouTube, a service provided by Google, to show video content. To protect your privacy we have enabled the enhanced privacy mode. YouTube also uses cookies to collect information about visitors to its website. YouTube uses it to capture video statistics, prevent fraud, and improve usability. Viewing a video usually also leads to a connection to the Google DoubleClick network. If you start the video, this could trigger further data processing, especially if you are already logged in to YouTube. We have no influence on that.</p><p>By pressing the start button on the video you consent to the transmission of the data to YouTube LLC.</p><p>For more information about privacy on YouTube, see their privacy policy (http://www.YouTube.com/t/privacy_at_YouTube). Recipient of the data: YouTube LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA</p><p>Privacy-Shield: <a href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active">https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active</a> </p><h3>21.4.5. Social media plugins</h3><p>We use social media buttons on our website (Facebook, Twitter, Flickr, YouTube, Instagram,Pinterest etc.) from Facebook, Twitter, Google etc.<br>These social media buttons are not integrated as plugins via a so-called iFrame, but as external links. By pressing the social media buttons, you will be redirected to the page of the respective provider. The respective provider is responsible for the compliance with the current data protection regulation, the correctness and completeness of the information provided for the data processing in Article 4 (No.7) (No.17) DSGVO (GDPR).</p><h3>21.5. Online feedback questionnaire</h3><p>With your consent or as permitted by law, we will send you a feedback request by e-mail 2 days after your stay in one of our hotels.<br> As soon as you click on the “Review” button within the feedback request, you will be redirected to the website of TrustYou GmbH.</p><p>By clicking on the "Review" button you give your consent:<br><em>"If you click on the link in the e-mail to submit your feedback rating, you will be redirected to the pages of TrustYou GmbH. You agree that the data which you provide in the online feedback questionnaire will be transmitted to TrustYou GmbH, Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 Munich. TrustYou GmbH is responsible for providing the necessary information on this data processing, including its feature requirements. You can revoke your consent at any time with immediate effect.”<br></em></p><p>TrustYou GmbH collects the minum following data from you according to your terms of use:</p><ul type="disc"><li>Name (optional)</li><li>E-mail address </li><li>Cookie-settings</li><li>IP address</li><li>Referring URL</li><li>Date of use</li><li>Movement profile of the entire session (via pixel tags)</li><li>Hotel feedback</li></ul><p>After you have completed and sent the questionnaire, we will only receive the following data from TrustYou GmbH: name details (optional), date of use, hotel evaluation. Your review with indication of the date is provided exclusively on our website: <a href="https://www.relexa-hotels.de/en/service/hotel-review" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/hotel-review</a></p><h3>21.6. Raffles or similar promotions</h3><p>From time to time customers have the opportunity to participate in raffles or similar promotions on our website. As part of these actions, personal data (e-mail address, name, address and other data necessary) may also be collected and stored for the purpose of processing. Personal information that you provide to us in connection with such deeds will only be used to process the action (e.g. in the case of a raffle, for the determination of winnings, prize notifications and sending of the prize). After the action is completed, the data of the participants will be deleted.<br>The data processing is based on Article 6 Para 1 (a) (c) (f) DSGVO (GDPR).</p><h3>22. Recipient of the data</h3><p>The access to your stored personal data is limited to our employees and the service providers contracted by us, such as TravelClick Inc., who have to deal with this personal data due to their task.<br> An exchange of data within the group of companies that we belong to takes place exclusively within Germany and therefore within the European Union and serves only for internal administrative purposes.</p><p><br> The following recipients are added as part of the web tracking process:</p><ul><li>Google Inc. for Google Analytics and YouTube videos via iFrame</li><li>TrustYou GmbH</li><li>Serenata Intraware GmbH</li></ul><p>Your review with indication of the date is provided exclusively on our website: <a href="https://www.relexa-hotels.de/en/service/hotel-review" rel="noopener noreferrer" target="_blank" title="">https://www.relexa-hotels.de/en/service/hotel-review</a></p><h3>23. Data transfer to third countries and legal basis</h3><p>The transfer of personal data to third countries will only take place</p><p>• in the context of the use of Google Analytics on the basis of the adequacy decision of the EU Commission on the EU-US Privacy Shield according to Article 45 DSGVO (GDPR) <br> • in the context of the activation of the YouTube videos, if you have consented in accordance to Article 49 Para 1 (a) DSGVO (GDPR) .<br> • in the context of hotel reservation using TravelClick Inc., via corresponding standard contractual clauses in accordance to Article 46 Para 2 (c) DSGVO (GDPR) .<br> • in the context of providing evaluation using TrustYou via the corresponding standard contractual clauses in accordance to Article 46 Para 2 (c) DSGVO (GDPR) .</p><h3>24. Data security</h3><p>We maintain various security measures i.S.v Article 32 DSGVO (GDPR) (Security of Processing) for the protection of your personal data.</p><p>For a secure transfer of the data that you send us, we offer SSL/TLS encryption with the current encryption protocol TLS v1.2. We point out that the comprehensive encryption of the transmission path also depends on your internet browser. We therefor recommend that you keep your internet browser up-to-date, so that the encryption according to TLS v1.2 automatically builds up when you visit our website.</p><p>We must point out that if you contact us by e-mail, the confidentiality of the information transmitted is not guaranteed. The content of the e-mails may be viewed by third parties. We therefor recommend that you send confidential information by post or via an https-encrypted contact form.</p>',
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1. General information 2. Information about the person responsible 3. What is personal data? 4. Data protection of minors 5. Purposes of data processing and legal basis 6. Data access 7. Data exchange within the relexa group 8. Transfer of data to third countries and legal basis 9. Transfer of data to law enforcement authorities 10. Retention period 11. Personal rights to your data 11.1. Right to information and data transfer 11.2. Right to rectification, restriction and deleting of your data 11.3. Right of appeal 11.4. Right of withdrawal 11.5. Rights under the automated individual decision 11.6. Right to appeal to the supervisory authority 11.7. Contact details 12. Data transmission via web-forms 13. Hotel room reservation 14. Meeting and events request 15. Request for hosting weddings and other family celebrations 16. Table reservation in the restaurant 17. Use of our voucher store 18. Booking of train tickets 19. Recruitment selection procedure 20. Data processing with regards to external marketing activities 20.1. Postal advertising 20.2. Subscription to the relexa newsletter 20.3. Subscription to the travel magazine relexa revue 20.4. Profiling (cookies and web tracking) 20.4.1. Basics about cookies 20.4.2. Evaluation of newsletter user 20.4.3. Google analytics 20.4.4. YouTube video embedded using iFrame in extended data privacy mode 20.4.5. Social media plugins 20.5. Online feedback questionnaire 20.6. Raffles or similar promotions 21. Recipient of the data 22. Data transfer to third countries and legal basis 23. Data security
1. General information
The relexa hotel Verwaltungs GmbH is operator of the website https://www.relexa-hotels.de/en. We would like to inform you of the following data protection policy and to what extent data is collected when using our website and for what purpose this data is used. Furthermore, the relexa hotel GmbH would like to point out what rights you are entitled to in this context.
Please note: This data protection policy applies exclusively to the site https://www.relexa-hotels.de, including any subpages and subdomains, such as:
You can browse to the other websites via https://www.relexa-hotels.de. There are individual privacy statements that are available on the restective pages. The relevant operators of these websites are responsible for the content, status and completeness of the data processing according to Article 4 (No.7) DSGVO (GDPR).
The carefull handling of your personal data has the highest priority at relexa hotel GmbH. When processing your data, we adhere to the statutory provisions of the Datenschutz-Grundverordnung (DSGVO) (English: General Data Protection Regulation GDPR) as well as the associated national requirements.
When you visit our website, for the purpose of system security, the web servers temporarily retain by default and the connection data of the requesting computer, the web pages you visit, the date and duration of the visit, the identification data of the type of browser and operating system used, as well as the website which directed you to us.
This record consists of
the page from which the file was requested
the name of the file
the date and time of the request
the amount of data transferred
the access status (file transfer, file not found)
the description of the type of web browser used
the IP address of the requesting computer is shortened to the last eight digits
This data is stored anonymously. The creation of personal user profiles is thus excluded. In addition, we collect personal information from you in other circumstances, such as:
when requesting offers
when booking a room
·for business meeting enquiries and weddings and other family celebrations
when reserving a table
when processing orders and order vouchers via our gift voucher shop
when requesting or booking train tickets
when contacting us via the web form
when subscribing to the relexa newsletter or the travel magazine relexa revue
when evaluating our hotels
through the software used for website tracking and cookies
to secure our web server and to ensure the functionality of our online services
when applying for one of our job vacancies
The processing of personal data takes place exclusively for a specific purpose. We also regularly review our data processing practices to ensure that we process as little personal information as possible.
2. Details of the person responsible
Please find below details of the person responsible i.S.v. Article 4 (No.7) DSGVO (GDPR):
Company Name & Legal Status:
relexa hotel Verwaltungs GmbH
Representative:
Axel Steinwarz
Head office address i.S.v. Article 4 (No.16) DSGVO (GDPR)
Personal data means any information relating to an identified or identifiable person (a person is regarded as identifiable in such that they can be identified directly or indirectly, in particular by assigning with an identifier such as a name). Personal data includes information such as: your name, address, telephone number and date of birth (if specified). Statistical information that cannot be directly or indirectly linked to you, such as for example the popularity of individual web pages of our website or the number of users on our website is not classified as personal data.
4. Data protection of minors
Our website is not intended for minors and we do not knowingly collect personal information from minors.
Any person under the age of 16 transfering personal data to us, has to get permission of the parent or guardians. For this purpose, the contact details of the parent or legal guardian must be communicated to us in accordance with Article 8 Para 2 DSGVO (GDPR) in order to show us that consent of the parents or the legal guardian has been given. This data as well as the the data of the minor will then be processed in accordance with this Data Protection Policy.
If we find that a minor under the age of 16 has sent us personal information without the parent's consent, or consent of the guardian, we will promptly delete the information.
5. Purpose of data processing and legal basis
The processing of your personal data takes place for the following purposes based on the following legal basis:
Initiation and settlement of contracts in accordance with Article 6 Para 1 (b) DSGVO (GDPR)
Applicant selection procedure in accordance with Article 6 Para 1 (a) (b) DSGVO (GDPR) i.V.m. § 26 BDSG-new (Federal Data Protection Act)
Guest management according to Article 6 Para 1 (b) (f) DSGVO (GDPR)
Communication and data exchange in accordance with Article 6 Para 1 (a) (b) (c) (f) DSGVO (GDPR)
External presentation and advertising in accordance with Article 6 Para 1 (a) (f) DSGVO (GDPR)
Implementation of declarations of consent in accordance with Article 6 Para 1 (a) DSGVO (GDPR)
Ensuring the proper operation of a data processing system in accordance with Article 6 Para 1 (c) (f) DSGVO (GDPR)
6. Data access
The access to your personal data stored by us is limited to our employees, and the service providers that we entrust to handle this personal data due to their tasks.
If third parties have access to your data, we have to obtain permission from you, or there is a legal basis for this.
We also use service providers for the provision of services and processing of your data (e.g. for hosting, the newsletter dispatch, the delivery of goods ordered, the payment processing, the sending of letters or e-mails as well as maintenance and analysis of databases, security of our web servers or for website tracking).
As far as these special provisions apply, we have carried these out in the following with the respective service for you. The service providers process the data exclusively on instructions from us and have been obliged to comply with the applicable data protection regulations. All processors have been carefully selected and will only have access
to your data that is necessary for the provision of the services, or to the extent to which you have consented to the processing and use of the data.
7. Data exchange within the relexa group
Data exchange within the group of companies to which we belong takes place exclusively within the EU / EEA and serves only for internal administrative purposes. By "group of companies" we mean affiliated companies within the meaning of Article 4 (No.19) DSGVO (GDPR).
8. Transfer of data to third countries and legal basis
The servers of some of the providers we use are located in the United States and other countries outside the European Union. In these countries companies are subject to a data protection law that generally does not protect personal data to the same extent as member states of the European Union. If your data is processed in a country that does not have a recognized level of data protection, such as the European Union, we will use contractual or other recognized means to ensure that your personal data is adequately protected. In the context of individual services, we explicitly point this out to you.
If a transfer of personal data takes place to third countries, this is done on the basis of the adequacy decision of the EU Commission on the EU-US Privacy Shield pursuant to Article 45 DSGVO (GDPR) or the EU Standard Contract 2010 pursuant to Article 46 Para 2 (c) DSGVO (GDPR) i.V.m. with the decision of the European Commission dated 05.02.2010 (2010/87/EU) or on the basis of your consent in accordance with Article 49 Para 1 (a) DSGVO (GDPR).
9. Transfer of data to law enforcement authorities
In exceptional cases, we provide personal data to law enforcement agencies. This happens based on corresponding legal obligations, for example from the Code of Criminal Procedure, the Regulation of Taxation, the Money Laundering Act or the State Police Act.
10. Retention period
We retain personal data within the scope of statutory provisions or your given consent. In order to determine the actual retention period, we use the following criteria:
We retain personal data until the purposes for which it was collected are voided (e.g. upon termination of a contractual relationship or by the last activity, if there is no permanent agreement, or in case of withdrawal of your consent for the specific data processing).
Retention beyond that takes place only if
statutory retention obligations (e.g. according to AO (German Tax Code) and HGB (Commercial Code)) exist
the data is still needed to assert and exercise legal rights or to defend against legal claims, e.g. due to technological and forensic requirements to prevent attacks on our web servers and their prosecution
the deletion would be contrary to the legitimate interest of the data subjects
any other derogation in accordance to Article 17 Para 3 DSGVO (GDPR) applies
11. Rights of the parties concerned
11.1. Right to get information and data transfer
You have the right to get information about any personal data concerning you and processed by us in accordance with Article 15. DSGVO (GDPR) at any time.
Provided that the data process is in accordance with Article 6 Para 1 (a). DSGVO (GDPR) by your consent or in accordance with Article 6 Para 1 (b) DSGVO (GDPR), you may request pursuant to Article 20 Para 1 DSGVO (GDPR), to obtain your personal data in a structured, common and machine-readable format, or to have it transferred to a third partie system. You therefor have the right to direct forwarding of your data.
11.2. Right to rectification, restriction and deletion of your data
In accordance with Article 16 to 18 DSGVO (GDPR), you may request an adjustment, restriction (blocking) or deletion of your personal data if the data has been processed incorrectly by us; if there is a reason for restricting further data processing; or if the data processing has become unlawful for various reasons; or if its storage is invalid for other legal reasons. We would point out that your right to deletion may be restricted by statutory retention periods.
11.3. Right of appeal
If our data processing is based solely on our legitimate interest in accordance with Article 6 Para 1 (f) DSGVO (GDPR), you may appeal against this processing in accordance with Article 21 Para 1 DSGVO (GDPR). We will then cease processing your data unless we can demonstrate legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing is for the purpose of enforcing, pursuing or defending a legal claim. Furthermore, you always have the right to object to the use of your data for the purpose of direct marketing with immediate effect according to Article 21 Para 2 DSGVO (GDPR).
11.4. Right to withdraw
If you have allowed us to process your personal data by consent, you have a right of withdrawal in accordance with Article 7 Para 3 DSGVO (GDPR) with immediate effect.
11.5. Rights under the automated individual decision
In principle, you have the right not to be subjected to an automated individual decision according to Article 22 Para 1 DSGVO (GDPR). In this case of an automated individual decision pursuant to Article 22 Para 2 (a) to (c) DSGVO (GDPR), the following rights are granted to you in accordance with Article 22 Para 3 DSGVO (GDPR):
right to express one's own point of view
right of objection to the intervention of an individual by the person responsible
right to challenge the automated individual decision (right of appeal)
11.6. Right to appeal to the supervisory authority
You are free to file an appeal with a supervisory authority if you believe that our processing of your personal data violates the European Data Protection Regulation or
other national and international data protection laws, Article 77 DSGVO (GDPR). The contact details of our supervisory authority is:
Name
Berlin Commissioner for Data Protection and Freedom of Information
In order to exercise your rights, you can send us an informal message to the following contact details. Likewise, please direct the withdrawal of your consent to the following contact details stating which declaration of consent you wish to revoke:
Interests (beauty/wellness, romance, family, bank holidays & holidays, culinary, business & conference, city breaks) (optional)
Hotel choice (optional)
Title (required)
Name (required)
E-mail address (required)
Address (optional)
Telephone number (optional)
Message (optional)
Data that you submit to us via the webform will be processed for the purposes of communication and data exchange as well as for the initiation of the contract. This data is stored as long as the processing is necessary for its purposes, or until expiration of any subsequent retention periods.
13. Hotel room reservation
We offer you the possibility to book hotel rooms via our website. You can reach this page with the contact form "Book Room". To process your booking request we require the following data:
We offer you the possibility via our website to make enquires about meetings and other events under the form "Request Meeting" or under https://www.relexa-hotels.de/en/meeting-request and https://www.relexa-hotels.de/en / business / meeting / meeting request. To process your request we require the following data:
Hotel choice
Company
Title
Name (required)
Address
E-mail address (required)
Telephone number (required)
Fax number
15. Request for hosting weddings and other family celebrations
We offer you the opportunity to enquire about weddings and family celebrations through our website. To process your request we require the following data:
Title
Name (required)
Address
E-mail address (required)
Telephone number
Details of event:
Date (wedding date) (required)
Venue
Number of guests (adults/children)
Details of accommodation:
Arrival and departure date
Number of single rooms
Number of double rooms
Message
Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purposes or until the expiration of any subsequent retention periods.
16. Table reservation in the restaurant
We offer you the opportunity to book a table in our hotel restaurants through our website. To process your request we require the following data:
Title (required)
Name (required)
E-mail address (required)
Telephone number (required)
Date, time (required)
Number of guests (adults/children) (required)
Message
Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purpose or until the expiration of any subsequent retention periods.
As well as other personal and transaction-based data (e.g. data of requested arrangements in the shopping basket, and their eventual point of delivery, the shopping list and order details).
Relexa hotel Verwaltungs GmbH will process these personal and transaction-based data on its own behalf in technical and logistical terms, as long as this is necessary for the implementation of the requested services and for a possible credit check.
18. Booking of train tickets
We offer you the possibility to book train tickets via our website. You can make a corresponding booking on the page https://www.relexa-hotels.de/en/service/train-ticket by clicking on the button "Ticket Online Booking". You will be redirected to a separate website of the Deutsche Bahn AG, where a separate data protection policy applies, which can be accessed on that website. To process your request we require the following data:
Interest (optional)
Hotel choice (optional)
Title (required)
Name (required)
E-mail address (required)
Telephone number (optional)
Address (optional)
Message (optional)
Data that you send us via the enquiry form will be processed for the purposes of communication, contract processing and guest management. This data is stored as long as the processing is necessary for its purposes or until the expiration of any subsequent retention periods.
19. Payment methods
On our website we offer you a selection of different payment methods to purchase our products (Points 13 and 18).
We use the data collected during these transactions to complete the contract, in particular to enable you to purchase and receive vouchers via electronic delivery and to be able to process the payment.
In this context we might also process the data for credit checks, provided this is necessary for the execution of the contract, Article 6 Para 1 (b) DSGVO (GDPR), or we have a legitimate interest according to Article 6 Para 1 (f) DSGVO (GDPR). Our legitimate interest exists when the conclusion of a contract with you is imminent, so that a financial default risk is coupled to us and the conclusion of the contract is dependent on your creditworthiness.
We also forward the data necessary for the execution of the payment and if necessary the risk management to the payment service provider chosen by you. The following additional information and regulations apply to this:
19.1. Payment method PayPal
Within our online shop, we enable you to make payments using the payment service provider; PayPal. The payment is processed either via your PayPal or via PayPal using your credit card or bank account. PayPal also offers buyer protection and fiduciary services.
By selecting the payment service provider PayPal via the online shop, data is transferred automatically to PayPal. Herein you expressly consent to the transfer of personal data (first and last name, address, e-mail address, IP address, telephone number (s), order data, delivery data) for the purpose of carrying out the payment and the prevention of fraud.
The exchange of data takes place not only for the purpose of carrying out the payment, but also identification, fraud prevention and the reduction of our default risk, and in this case also data on past purchase and payment behaviour are exchanged. PayPal also exchanges data with credit bureaus, provided that they have a legitimate interest and do not conflict with the interests of the person concerned.
Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).
You may revoke this consent to PayPal at any time with immediate effect. Revocation does not have effect on transfers carried out in the past.
As part of our online shop, we enable you to pay by credit card by means of a payment service provider (here you can specify who is the payment provider). The necessary credit card details are entered directly into an embedded form of our payment service provider.
When you select the payment method "credit card", data is automatically transferred to our service provider. Herein you expressly consent to the transfer of personal data (first name and surname, address, purchase price) for the purpose of carrying out the payment by credit card as well as fraud prevention.
Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).
You can revoke this consent at any time with immediate effect towards our service provider. Revocation does not have any effect on transfers carried out in the past.
Recipient of the data: please insert name, address of the service provider (If a service provider from a third country is used here, then if necessary, Point 22 must be used).
Within our online shop, we allow payment by means of Sofortüberweisung using the payment service provider SOFORT GmbH.
By means of the above payment method, a real-time payment confirmation is possible to us, so that we can start with the delivery of your order immediately.
By selecting the payment method 'Sofortüberweisung', data is automatically transferred to SOFORT GmbH. Herein you expressly consent to the transmission of personal data (first and last name, address, e-mail address, IP address, telephone number (s), bank details, PIN, TAN, purchase price) for the purpose of payment and fraud prevention.
The exchange of data takes place not only for the purpose of carrying out the payment, but also for identification, and fraud prevention and the reduction of our default risk. As long as it is necessary, data on past purchase and payment behaviour are exchanged. In this context, the SOFORT GmbH data are also exchanged with credit bureaus, provided that there is a legitimate interest and does not prevent the interests of the person concerned being protected.
Data may be passed on to affiliated companies; this also applies to downstream service providers (processors, joint controllers and third parties, insofar as necessary for the execution of the contract).
You can withdraw the above consent at any time with effect for the future from SOFORT GmbH. Revocation has no effect on past transmissions.
Recipient of the data: SOFORT GmbH, Fussbergstrasse 1, 82131 Gauting, Germany.
20. Recruitment selection procedure
We offer you the opportunity to view our current job vacancies at https://www.relexa-hotels.de/service/jobs and apply for suitable positions by sending us requested personal details. The data processing is according to Article 6 Para 1 (b) DSGVO (GDPR), § 26 BDSG-New (Federal Data Protection Act). You can send us your application by e-mail or by post. Please note that applications you send to us by e-mail will be sent unencrypted.
Your application data as well as the corresponding documents will be accepted by the Personnel Department and only forwarded to the relavant department responsible for the respective job, or to the person entrusted with the processing. All parties will treat your application data and the corresponding documents with due diligence and absolute confidentiality. Upon completion of the selection process, we will retain your application documents for 3 months and then delete or destroy any copies, unless we have concluded an employment contract with you.
Should we wish to include your application documents in our application pool, we will contact you accordingly. In the notification you can actively consent to the further storage of your documents.
21. Data processing with regards to external marketing activities
We use your data as described in more detail below for purposes of external publicity and advertising in accordance with Article 6 Para 1 (a) and (f) DSGVO (GDPR).
21.1. Postal advertising
We use your name and postal address within the legal limits for sending advertisements for your preferred offers. Of course, you can object to the processing of this data for advertising purposes at any time. A message in writing to the above contact details is sufficient.
21.2. Subscription to the relexa newsletter
You have the possibility to register to our newsletter via our website at https://www.relexa-hotels.de/en/newsletter. The newsletter regularly informs about the company as well as current offers at the relexa hotel GmbH and the Oranien Hotelbetriebs GmbH. For the registration we require the following data:
Title (optional)
Name (optional)
E-mail address (required)
You are not required to give us your name, but if you choose to it would allow us to address you more personally.
If you have subscribed to the newsletter, you have submitted the following declaration of consent: I confirm that I would like to receive the relexa newsletter on a regular basis from the relexa hotel Verwaltungs GmbH as well as from Oranien Hotelbetriebs GmbH, sent to my given e-mail address. In addition, I agree that user data will be collected from me and evaluated (newsletter user analysis). I acknowledge that I can revoke my consent to the use of my data for e-mail advertising at any time, e.g. by clicking on the unsubscribe link at the end of each newsletter, or in writing to relexa hotel Verwaltungs GmbH, Carmerstrasse 6, 10623 Berlin, or by e-mail to kontakt@relexa-hotel.de. I have read and accepted the Data Protection Policy.
In order to confirm your e-mail address and consent, you will first receive a separate e-mail (confirmation e-mail). We will not register your consent until you have clicked on the confirmation link contained in this e-mail.
You will receive an e-mail to the specified address requesting that you click on a link to confirm that you have subscribed to the newsletter. Only through your confirmation will your e-mail address be activated for sending the newsletter (double-opt-in procedure). Otherwise your data submitted via the registration form will be deleted after 3 weeks.
You can revoke your consent with immediate effect or contradict the further processing of your personal data to the newsletter at any time by pressing the "unsubscribe" link in the newsletter, or send us a message in writing to the above mentioned contact.
Your data will then be deleted from the mailing list and you will no longer receive a relexa newsletter by email. The data that uses the double-opt-in procedure or your data protection consent form as well as your revocation or objection are then detained for a further 6 years pursuant to Article 17 Para 3 (e) DSGVO (GDPR). During this time, however, your personal data will be blocked against further processing.
For information on data processing in the newsletter user analysis, see point 20.4.2.
21.3. Subscription of the travel magazine relexa revue
In addition to our newsletter you have the opportunity to subscribe to our travel magazine revue. Simply visit our website at https://www.relexa-hotels.de/en/holiday/relexa-revue to register. The travel magazine informs you twice yearly about the company and current offers of relexa hotel Verwaltungs GmbH and Oranien Hotelbetriebs GmbH. For the registration we require the following data:
Title (optional)
Name (optional)
Email address (required)
You are not required to give us your name, but if you choose to it would allow us to address you more personally.
As soon as you have registered for the travel magazine revue, you have submitted the following declaration of consent:
“I confirm that I would like to receive the twice-yearly travel magazine from the relexa hotel Verwaltungs GmbH as well as from Oranien Hotelbetriebs GmbH, sent to my given e-mail address. I acknowledge that I can revoke my consent to the use of my data for e-mail advertising at any time, e.g. by clicking on the unsubscribe link at the end of each travel magazine, or in writing to relexa hotel GmbH, Carmerstrasse 6, 10623 Berlin, or by e-mail to kontakt@relexa-hotel.de. I have read and accepted the Data Protection Policy.”
In order to confirm your e-mail address and consent, you will first receive a separate e-mail (confirmation e-mail). We will not register your consent until you have clicked on the confirmation link contained in this e-mail.
Thereafter, you will receive an e-mail to the specified e-mail address requesting that you click on a link to confirm that you have subscribed to the travel magazine. Only after your confirmation will your e-mail address be activated for sending the travel magazine revue (double-opt-in procedure). Otherwise your data submitted via the registration form will be deleted after 3 weeks. Of course, you can revoke your consent with immediate effect or the further processing of your personal data to the travel magazine at any time by pressing the "unsubscribe" link in the magazine, or send us a message in writing to the above mentioned contact. Your data will then be deleted from the mailing list and you will no longer receive the travel magazine relexa revue by email. The data that uses the double-opt-in procedure or your data protection consent form as well as your revocation or objection are then retained for a further 6 years pursuant to Article 17 Para 3 (e) DSGVO (GDPR). During this time, however, your personal data will be blocked against further processing.
For information on data processing in the newsletter user analysis, see point 20.4.2.
21.4. Profiling (cookies and web tracking)
Profiling is based on Article 6 Para 1 (a) or (f) DSGVO (GDPR).
21.4.1 Basic information about cookies
We use so-called cookies in some areas of our website, for example, to recognize the preferences of our visitors and to make the website as optimal as possible. This allows for easier navigation and a high level of usability on our website. Cookies also help us identify particularly popular areas of our website. Cookies are small files that are stored on a visitor hard disk. They allow information to be kept for a certain period of time and to identify the visitor's computer. For better user guidance and individual performance we use permanent cookies.
We also use so-called session cookies, which are automatically deleted when you close your browser. You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent to you. This is done to verify the authorization of actions and the authentication of the requesting user of our services. The legal basis is Article 6 Para 1 (c) i.V.m. Article 32 and Article 6 Para 1 (f) DSGVO (GDPR). Our legitimate interest is to secure our web server in order to to defend against attacks for example, and to ensure the functionality of our services.
We do not place technically necessary cookies until you have given us your express consent, which you can of course revoke at any time. As part of our cookie information on our website, you have agreed to the following statement:
This website uses tracking cookies or tracking software to provide the full range of functions of our website and thus a better online experience. Further information on the cookies and web tracking methods used by us, as well as the consent you have given can be found in our data protection policy at https://www.relexa-hotels.de/en/notice-of-confidentiality . However technically unnecessary cookies or our tracking software will only activated after you have given us your consent. [Agreed]
If you completely exclude the use of cookies, you will not be able to use individual functions of our website - including the possibility of cookie-based opt-out of tracking. Please allow the opt-out cookies of those services where you would like to stop tracking.
Please also keep in mind that deleting all cookies will result in opt-out cookies being deleted as well. You may have to reset them if necessary. Cookies are also browser-bound, e.g. they must always be set separately for each browser you use on each device you use. The necessary links can be found below in the description of the respective service. The following cookies are used by us - if you allowed this and have not set one or more opt-out cookies - for a specific purpose:
Name of Cookie
Intended use
Duration of storage
Technically necessary
Revocation of consent (if cookie is not technically necessary)
Depending on the hotel locationt: _gat_UA-48412522-1 _gat_UA-27650178-1 _gat_UA-28640890-1 _gat_UA-28642335-1 _gat_UA-28626952-1 _gat_UA-28643127-1 _gat_UA-27663405-1 28643338_1 _gat_UA-28643909-1 _gat_UA-13179828-1
This cookie is used by Google Analytics to control the frequency of requests.
one day
no
see below
SX-SESSION
This cookie is used by the website to ensure the functionality of the voucher shop. The data stored is encrypted and can only be read from the website.
one day
yes
not possible because it is essential for your purchase
resolution
Stores the visitor resolution and the pixel density. These values are used to deliver the smallest possible pictures to the visitor.
always valid
not possible, as it is essential for reasonable presentation.
_gid
This cookie is used by Google Analytics to differentiate between users.
one day
no
see below
_ga
This cookie is used by Google Analytics to differentiate between users.
two years
no
see below
21.4.2. Evaluation of newsletter usage
Our newsletter / travel magazine contains counting pixels. A counting pixel is an invisible graphic in HTML e-mails with the purpose of enabling a log file recording as well.
as a record of the links activated from the newsletter with subsequent analysis when opening the e-mail. The following user data is collected:
status (newsletter / travel magazine open, date and time)
clicked links (to articles, advertisements etc.)
opening the newsletter / travel magazine via e-mail or browser
device information (e.g. Android, iOS)
time of opening
This allows us to use statistics to evaluate the success of our newsletter campaigns and to optimize our newsletter so that you get better up to date topics and offers with regards to your needs and interests. When registering for our newsletter / travel magazine, you have issued the following declaration of consent: “In addition, I agree that usage data is collected from me and evaluated (newsletter user analysis).”
The personal data collected in this way is processed by our service provider mentioned below. If you do not agree, you can unsubscribe from the newsletter / travel magazine by clicking on the link "Unsubscribe" attached to this in the newsletter / travel magazine or by sending us a text message to the above contact details. If you withdraw your consent, we will remove your e-mail from the newsletter distribution so that the newsletter / travel magazine will no longer be sent to you and delete the user data collected from you. The data that proves the double opt-in procedure as well as the revocation of your consent will then be kept for a further 6 years according to Art 17 Para 3 (e) DSGVO (GDPR). During this time your personal data will be blocked against further processing.
Receiver of the data: Serenata SERENATA INTRAWARE GMBH Neumarkt St. 18 81673 Munich
21.4.3 Google Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer that allow an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, by means of our IP anonymization procedure on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other contracting states to the agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services related to website activity and internet user by the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. One way to object to web analytics through Google Analytics is to set an opt-out cookie that instructs Google not to store or use your information for web analytics purposes. Please note that with this solution, the web analysis will only be made as long as the opt-out cookie is saved by the browser. If you want to set the opt-out cookie now, please click here.
You can also prevent the storage of cookies by setting your browser software accordingly; however we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install.
The current link is: https://tools.google.com/dlpage/gaoptout?hl=en. Recipient of the data: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA Privacy-Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
21.4.4. YouTube video embedded using iFrame in enhanced privacy mode
We use YouTube, a service provided by Google, to show video content. To protect your privacy we have enabled the enhanced privacy mode. YouTube also uses cookies to collect information about visitors to its website. YouTube uses it to capture video statistics, prevent fraud, and improve usability. Viewing a video usually also leads to a connection to the Google DoubleClick network. If you start the video, this could trigger further data processing, especially if you are already logged in to YouTube. We have no influence on that.
By pressing the start button on the video you consent to the transmission of the data to YouTube LLC.
For more information about privacy on YouTube, see their privacy policy (http://www.YouTube.com/t/privacy_at_YouTube). Recipient of the data: YouTube LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA
We use social media buttons on our website (Facebook, Twitter, Flickr, YouTube, Instagram,Pinterest etc.) from Facebook, Twitter, Google etc. These social media buttons are not integrated as plugins via a so-called iFrame, but as external links. By pressing the social media buttons, you will be redirected to the page of the respective provider. The respective provider is responsible for the compliance with the current data protection regulation, the correctness and completeness of the information provided for the data processing in Article 4 (No.7) (No.17) DSGVO (GDPR).
21.5. Online feedback questionnaire
With your consent or as permitted by law, we will send you a feedback request by e-mail 2 days after your stay in one of our hotels. As soon as you click on the “Review” button within the feedback request, you will be redirected to the website of TrustYou GmbH.
By clicking on the "Review" button you give your consent: "If you click on the link in the e-mail to submit your feedback rating, you will be redirected to the pages of TrustYou GmbH. You agree that the data which you provide in the online feedback questionnaire will be transmitted to TrustYou GmbH, Munich Center of Technology, Agnes-Pockels-Bogen 1, 80992 Munich. TrustYou GmbH is responsible for providing the necessary information on this data processing, including its feature requirements. You can revoke your consent at any time with immediate effect.”
TrustYou GmbH collects the minum following data from you according to your terms of use:
Name (optional)
E-mail address
Cookie-settings
IP address
Referring URL
Date of use
Movement profile of the entire session (via pixel tags)
Hotel feedback
After you have completed and sent the questionnaire, we will only receive the following data from TrustYou GmbH: name details (optional), date of use, hotel evaluation. Your review with indication of the date is provided exclusively on our website: https://www.relexa-hotels.de/en/service/hotel-review
21.6. Raffles or similar promotions
From time to time customers have the opportunity to participate in raffles or similar promotions on our website. As part of these actions, personal data (e-mail address, name, address and other data necessary) may also be collected and stored for the purpose of processing. Personal information that you provide to us in connection with such deeds will only be used to process the action (e.g. in the case of a raffle, for the determination of winnings, prize notifications and sending of the prize). After the action is completed, the data of the participants will be deleted. The data processing is based on Article 6 Para 1 (a) (c) (f) DSGVO (GDPR).
22. Recipient of the data
The access to your stored personal data is limited to our employees and the service providers contracted by us, such as TravelClick Inc., who have to deal with this personal data due to their task. An exchange of data within the group of companies that we belong to takes place exclusively within Germany and therefore within the European Union and serves only for internal administrative purposes.
The following recipients are added as part of the web tracking process:
Google Inc. for Google Analytics and YouTube videos via iFrame
23. Data transfer to third countries and legal basis
The transfer of personal data to third countries will only take place
• in the context of the use of Google Analytics on the basis of the adequacy decision of the EU Commission on the EU-US Privacy Shield according to Article 45 DSGVO (GDPR) • in the context of the activation of the YouTube videos, if you have consented in accordance to Article 49 Para 1 (a) DSGVO (GDPR) . • in the context of hotel reservation using TravelClick Inc., via corresponding standard contractual clauses in accordance to Article 46 Para 2 (c) DSGVO (GDPR) . • in the context of providing evaluation using TrustYou via the corresponding standard contractual clauses in accordance to Article 46 Para 2 (c) DSGVO (GDPR) .
24. Data security
We maintain various security measures i.S.v Article 32 DSGVO (GDPR) (Security of Processing) for the protection of your personal data.
For a secure transfer of the data that you send us, we offer SSL/TLS encryption with the current encryption protocol TLS v1.2. We point out that the comprehensive encryption of the transmission path also depends on your internet browser. We therefor recommend that you keep your internet browser up-to-date, so that the encryption according to TLS v1.2 automatically builds up when you visit our website.
We must point out that if you contact us by e-mail, the confidentiality of the information transmitted is not guaranteed. The content of the e-mails may be viewed by third parties. We therefor recommend that you send confidential information by post or via an https-encrypted contact form.