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Ratings


Did you enjoy your stay? Where can we improve?

You - our guests - are very important to us. We take your opinion, impressions and recommendations very seriously. We would like you to feel at home at our hotel. Therefore, we welcome any feedback, suggestions or recommendation from you.

Please let us know your opinion; whether online via various travel or booking sites, at the reception desk in the relexa hotel or by completing a small guest questionnaire, which you can find in our hotel room.

We would like to make good things even better for you and improve on what is not good enough yet.

With your impressions and feedback we can always improve ourselves and make your stay with us even more enjoyable. Be very open – criticism is just as important as your praise. Both help us to meet your needs and expectations better and maintain our high standards of service, and offer value and quality.

You can rely on honesty and appreciation

Authentic and honest reviews are very important to us. Review sites such HolidayCheck are very conscientious in controlling all guest reviews. Neither self-written reviews with flattering comments nor slanderous reviews from the competition have any opportunity here. This is especially important to us because your real opinion matters - even if not everything went according to how you were used to it before.

We very much appreciate your feedback, suggestions and your effort. For that reason, we not just read all our reviews thoroughly, but also comment and evaluate them internally. Your praise as well as criticism is given to our relexa teams to ensure we have the opportunity to improve our service.

Das schätzen unsere Gäste an uns

Sascha Schaub, Your hosts at the relexa hotel Stuttgart

„Herzlich willkommen! Wir sind jederzeit für Ihre Wünsche da.“

"Wir freuen uns über 95% Weiterempfehlung durch unsere Hotelgäste."


What our guests have said

Таня Лаврен (07.09.2023)
An excellent hotel with 2 drawbacks: lack of air conditioning and long and not very convenient to get anywhere by public transport. The hotel itself is VERY quiet, only the forest around. Good breakfast, clean, great service and comfortable rooms. Very nice hotel. Bigest disadvantage- no air conditioning in the rooms. Large comfortable rooms, good breakfast and nice staff.
Daar Shayan (04.09.2023)
Such a relax and comfortable room service such a nice experience
Thank you for the good rating you gave our hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon!

Your relexa Waldhotel Schatten team
Yaskhann04 (03.09.2023)
Very nice
S. O. (03.09.2023)
We received a very warm welcome, the colleagues on site were very polite and courteous, we felt comfortable, this was my first visit to the hotel.
Silke Kilian (02.09.2023)
Many thanks to Mr. El Esily Abd-Elkader!
Tim Kreutzer (30.08.2023)
Very nice hotel, with a good location (close to Stuttgart City). What I liked best here was the combination of old and new. The staff is nice and accommodating, the food (we had a 3-course menu) is really delicious and the rooms are really very good. The only thing that bothered me was the sauna area, since initially both the Finnish and the "soft sauna" didn't work (they all worked on the second day). Unfortunately, the relaxation room is not separated from the rest, so unfortunately you could hear the gym goers. The range of drinks was also rather meager (water dispenser). All in all, I still give it four stars because the overall package was right and the prices are reasonable.
Chrohff Bbsx (28.08.2023)
Very nice hotel with a warm and benevolent welcome despite the language barrier Stay in the largest suite, magnificent 🤩
Jordi Muñoz Cremades (26.08.2023)
Perfect hotel, value for money a 10, very attentive and friendly staff
Charles Glidden (26.08.2023)
Super clean super well laid out .it's in this unbelievably beautiful forest
David Hofer (25.08.2023)
Pleasant hotel, rich breakfast which unfortunately is controlled by the staff. We were always checked at the table how much we eat. I found it extremely uncomfortable. Parking garage costs 9€ Outdoor parking also 9€ At Hamptons by Hilton or Holiday Inn you park for free 🤔 Something a rip off. No fridge in the room, no air conditioning. Reception was friendly.
Deliana Bandini (20.08.2023)
Good hotel nestled in the black forest and close to the lakes. Not far from the city center. Very friendly staff. Excellent breakfast.
Karl Lehmann (19.08.2023)
A romantic hotel, well run, clean with good facilities
Peter Abrams (13.08.2023)
A very cozy hotel with very friendly staff.
Claudia Wagner (08.08.2023)
Hello, I would like to thank you for the beautiful days I was allowed to spend. and would like to take this opportunity to thank you for the warmth of the entire staff, they were always friendly and helpful when you ask or how I only need coffee in the morning and only come later for breakfast and for the tips from the gardener for things to do, I'll definitely come to you case again
Tom Austin (07.08.2023)
Super nice hotel. They even provided a bed, toy and bowls for our dog who also loved the room!
Oliver Vopel (03.08.2023)
Nice hotel in the middle of the forest, quiet location. Nevertheless, fast connections to Stuttgart and the surrounding area. Great spa, great food. Staff very courteous and friendly.
Anja Rössler (31.07.2023)
We were there as a group of 14 people. Everyone agreed to the hotel. Rooms were clean and the staff was always friendly. The breakfast buffet was plentiful and still so full at the end that even a late riser found everything in stock. The only drawback was the rather small menu in the restaurant. On the other hand, before the kitchen closed, we were asked again if we wanted something and were not shooed out of the room. Should we need an overnight stay near Stuttgart again, this would be our first choice
Bernd Klein (23.07.2023)
cousin alles
Dear Bernd,
Thank you for the good rating you gave our hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon!
Boris Kemper (20.07.2023)
Everything is a bit old, but at least kept in good condition with rustic charm. The location is beautiful, the staff absolutely courteous, deserves a clear praise. Room kept simple, but super clean, comfortable bed! Hardly any water came out of the shower, please descale the shower head. :-) WiFi ok.
Dear Boris,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. We have already forwarded your valuable information to the responsible departments. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
M. Kaufmann (17.07.2023)
Everything great. Breakfast excellent. Staff very friendly and customer oriented. The only drawback is the missing fridge, especially in warm weather as a diabetic (insulin).
Dear Mr. Kaufmann,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. We have already forwarded your valuable information to the responsible departments. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Jan Tippner (12.07.2023)
Everything went well!
Dear Jan,
Thank you for the good rating you gave our hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon!
Your relexa Waldhotel Stuttgart team
liudmila hodge (08.07.2023)
Amazing place to stay! We love it!!
Dear Liudmila,
we are very pleased to know how you enjoyed your stay at our hotel and that we could provide you with a great stay.
We will share your positive feedback with all of our colleagues.
We are looking foward to welcoming you again in our hotel or in one of the 9 other relexa hotels in Germany.

Your relexa Waldhotel Schatten
Uwe Fischer (06.07.2023)
Good service, good food
Dear Mr Fisher,
Thank you for taking the time to rate our hotel. Your feedback is very important to us as it helps us to identify weaknesses in our processes and thus continually improve our service.
What did you miss? And how can we improve our service to you? We would be very happy if you find time for the feedback. You are welcome to contact us by phone or email.
we are at your disposal at any time.

With kind regards
Your relexa Waldhotel Stuttgart team
Jürgen Ehrenberger (02.07.2023)
Bad cell phone connection
Dear Juergen,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. We have already forwarded your valuable information to the responsible department. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Jürgen Ehrenberger (27.06.2023)
No gas station nearby
Dear Juergen,
Thank you for the good rating you gave our hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon!
With kind regards
Your relexa forest hotel team
Dietrich Bosch (27.06.2023)
Great place
Dear Dietrich,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
With kind regards
Your relexa forest hotel team
Thomas Jahn (23.06.2023)
Very nice hotel, great ambience. Really quiet at night, you can hear frogs every now and then. When you sit in the sauna, you are almost in the forest. Really great. All around one is taken care of.
Dear Thomas,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
appavou (22.06.2023)
The place is superb. The rooms are really nice and the staff very friendly and efficient.
Dear Guest,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Mechthild Schaab (21.06.2023)
Friendly service, beautiful view very quiet and relaxing
Dear Mechthild,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Lars L (21.06.2023)
The hotel does not deserve the 4 star rating. The food is good. The staff is mostly friendly.
Dear Lars,
Thank you for taking the time to rate our hotel. Your feedback is very important to us as it helps us to identify weaknesses in our processes and thus continually improve our service. Unfortunately you didn't provide any information.
What did you miss? And how can we improve our service to you? We would be very happy if you find time for the feedback. You are welcome to contact us by phone or email.
we are at your disposal at any time.

With kind regards
Your relexa Waldhotel Stuttgart team
Horst Kleine (18.06.2023)
Friendly staff, nice hotel with forest belt. Come again.
Dear Horst,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Michael E (15.06.2023)
Nicely located hotel with seminar rooms and good local food. The service friendly and accommodating. The hotel offers an underground car park with charging stations for electric cars. A sauna is also available. The quality and taste of the food is very good. The price-performance ratio is also absolutely appropriate. There is a small flaw in the rooms. Unfortunately, these are not air-conditioned. In midsummer you have to be lucky to get a room on the shady side of the forest.
Dear Michael,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. We have already forwarded your valuable information to the responsible departments. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!

nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. We have already forwarded your valuable information to the responsible departments. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!

Best regards
Your relexa Waldhotel Schatten Stuttgart
Finn Petersen (07.06.2023)
Great hotel, good room and very agreable personal Finn Petersen Denmark
Dear Finn,
we are very pleased to know how you enjoyed your stay at our hotel and that we could provide you with a great stay.
We will share your positive feedback with all of our colleagues.
We are looking foward to welcoming you again in our hotel or in one of the 9 other relexa hotels in Germany.

Your relexa Waldhotel Schatten
Stephan M.G. (02.06.2023)
Very nice environment. Nice rich breakfast buffet.
Dear Stephan M.G.

Thank you for the good rating you gave our hotel. We are delighted that you enjoyed your stay with us and we hope to welcome you back again soon!

With kind regards
Your relexa forest hotel team
Klaus Schmotz (01.06.2023)
A somewhat outdated house, friendly service, okay food.
Dear Klaus,
Thank you for your feedback on your stay in our house.
We are pleased that you liked the friendliness of our staff. We are happy to pass this on to our colleagues.

However, we very much regret that not everything was to your satisfaction.

In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests.
Currently, our suites are being repainted.
We will not rest in the coming months either, but will take further measures to satisfy you as a guest.
Dear Klaus, we hope you still had a pleasant stay in Stuttgart.

We would be very happy to welcome you again in our house.
For further questions I am gladly at your disposal
Your relexa forest hotel team
Moritz Hofmann (01.06.2023)
Nice hotel, nice location, very nice staff and delicious food. Ideally suited for seminars and events.
Dear Mr Hofmann,
Thank you for your kind message. We are very pleased that you felt comfortable in our house. It was a lot of fun for us to prepare you a nice stay. We are happy to pass on your positive feedback to all employees.
We look forward to welcoming and pampering you again at the relexa Waldhotel Schatten.
Your team from the relexa Waldhotel Schatten
C. S. (16.05.2023)
A cozy hotel with warm hosts. Located right next to the forest, a lake is not far. We stayed here overnight before an appointment in Stuttgart and had a delicious dinner. We enjoyed the (quite existing) charm of the gentlemen in the evening service with a lot of humor, but the ladies in the breakfast service were outstanding. Attentive, quick, open to questions and special requests. And above all: friendly! :-) We felt very comfortable, thanks to the team!
Dear guests,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten team
Christoph Fink (16.05.2023)
Super dog-friendly hotel in the countryside. Very good restaurant.
Dear Mr Fink,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
With kind regards
Google Nutzer (11.05.2023)
Beautiful, quiet location. I felt comfortable here and was able to relax. Top restaurant, rarely experienced such attentive staff.
Dear Guest,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Jürgen Brodbeck (11.05.2023)
shabby
Dear Mr. Brodbeck,
Thank you for your feedback on your stay in our house. Your reviews are important to us.
As we can see from your comments, you did not feel completely comfortable in your home. We very much regret this.
In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests. At the moment all of our suites are being repainted. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.

We would therefore be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.
With best regards
Your relexa forest hotel team
Aylin D. (10.05.2023)
It was a nice stay we were here as a company for a team workshop it was great.
Dear Aylin,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Victor Schmitt (08.05.2023)
It’s a really nice place to stay, staff is really nice and helpful, it’s peaceful, we loved the stay :)
Dear Victor,
Thank you for your great review. We are very pleased that you felt comfortable in our house. It was a lot of fun for us to prepare you a nice stay. We are happy to pass on your positive feedback to all employees.
We look forward to welcoming and pampering you again at the relexa Waldhotel Schatten.
Your team from the relexa Waldhotel Schatten
Martina Freiberg (07.05.2023)
It was worth the walk to visit this hotel. It also worked to charge our Tesla on site. Of course we had registered him in advance. The first impression was very clean and tidy the service was great. The breakfast buffet was exceptionally rich with something for everyone vegan and vegetarian. It was filled up straight away. Individual requests were immediately fulfilled the area around the hotel. Great, we'd love to come back and say thank you. Thanks.
Dear Martina,

nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. We will be more than happy to pass on your kind words to all of our staff.
It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany.
We look forward to you! Your team from the relexa Waldhotel Schatten
Peony Garden (05.05.2023)
I am very enthusiastic about the hotel. I stayed there for two nights and I had a wonderful time. Rooms are clean and spacious, coffee maker and toiletries were provided. The breakfast was excellent and the lady who looked after the breakfast buffet was very attentive and courteous. Nice fitness and wellness area, the forest right in front of the hotel, it was beautiful. We recommend.
Dear Peony Gardens,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Luise Schöneberger (01.05.2023)
Large hotel in the forest, very quiet.
Dear Louise,

Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your relexa forest hotel team
Chris Hartmann (01.05.2023)
We were very satisfied and felt very comfortable here as a family with two children and would love to come back - we can definitely recommend the Relaxa Waldhotel: everything was very well maintained and beautiful - very nice and helpful staff - rich and very good food - rooms - and room facilities nice and spacious Thank you from Switzerland!
Dear Mr. Hartmann,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany.
We look forward to you!
Your relexa Waldhotel Schatten
Frank Pasek (29.04.2023)
Very nice and idyllic location
Dear Mr Pasek,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany.
We look forward to you!
Your relexa Waldhotel Schatten
Stefan Wolff (27.04.2023)
Clean spacious room. The hotel is beautifully situated on the edge of the forest. staff friendly. Everything's ok.
Dear Mr Wolff,

Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!
Your relexa forest hotel team
Saskia Schildhorn (24.04.2023)
I had booked the "little time out" arrangement here to make my partner happy for his birthday. Unfortunately there was neither a bath additive nor a bathtub. The bottle of sparkling wine was more of a piccolo than a bottle. Unfortunately, the snacks had already been in our room for several hours before we arrived and were therefore dried up and very unsightly or inedible. The superior room was a normal double room with a basic standard. And the promised glass of sparkling wine for breakfast was simply left out. You will look in vain for a bar in the evening to have a little nightcap. There is only a self-service fridge with overpriced drinks at the reception. Only the buffet for breakfast was very good and the staff in the breakfast room was quick and friendly. It's a shame that you offer an arrangement, but then don't keep your own offer or can't fulfill it.
Dear Saskia,
Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.
You can be sure that we will take your valuable comments to heart and have spoken to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

We would like to apologize in all forms for the inconvenience caused.
Dear Saskia, we take your criticism and suggestions very seriously and hope that you will be able to convince yourself of the improvement of the points mentioned when you visit our house again.

With kind regards
Your Relexa Waldhotel Schatten team
Isabel Guggemos (19.04.2023)
Breakfast was great as was dinner. However, the room was only okay, a bit old and not really comfortable. The bathroom was very sporadic. Also very noisy in the morning due to the many conference rooms - unfortunately it was not possible to sleep in here.
Dear Ms. Guggemos,
Thank you for your feedback on your stay in our house. Your reviews are important to us.
As we can see from your comments, you did not feel completely comfortable in your home. We very much regret this.
In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests. At the moment all our suites are being cancelled. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.

We would therefore be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.
Best regards,

Your relexa forest hotel team
Pieter Visser (17.04.2023)
Room very clean and bed ok
Dear Pieter,
Thank you for your feedback on your stay in our house. Unfortunately, you didn't give any details about what you didn't like about our hotel. However, we would like to know what exactly we need to improve so that you are satisfied and would rate us better. You can contact us at any time, we look forward to your reply. Many thanks for your help.
Best regards,
Your relexa Waldhotel Schatten
John Henson (17.04.2023)
Stayed there as a couple for 2 nights. Rooms are a bit dated but were clean and well furnished. Had a 4 course meal. Food and service were really great. The breakfast buffet was really well stocked and everything was very tasty.
Dear John,
we are very pleased to know how you enjoyed your stay at our hotel and that we could provide you with a great stay.
We will share your positive feedback with all of our colleagues.
We are looking foward to welcoming you again in our hotel or in one of the 9 other relexa hotels in Germany.

Your relexa Waldhotel Schatten
Sina (14.04.2023)
The service was great! Especially the breakfast buffet is great! The rooms are a bit dated but very clean and the beds are very comfortable. The location is rather quiet, but you can still quickly reach the city by car. A successful trip.
dear sina,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 8 relexa hotels in Germany. We look forward to you!
Chris A2 (09.04.2023)
Hello everyone,😀😀😀😀 was a guest here recently, due to a meeting / seminar.😊😊😊😊 Very friendly staff, 😀😀😀 I received a very friendly welcome here!!!!☺️☺️☺️☺️ Drinks were available for the meeting and the staff always tried their best, 😁😁😁😁 extensive breakfast buffet with very good quality. 👌👌👌👌👌 The location is of course a bit out of the way, but there are plenty of parking spaces here.👍👍👍👍 The rooms are perfectly clean and super tidy 😊😊😊 and invite you to feel good. 😊😊😊😊😊 The region is great for a walk, so next time I will come here with my wife.☺️☺️☺️☺️☺️ I wish you and your team continued success thanks for the good support.🤗🤗🤗🤗🤗 Best regards, see you soon.🙋🙋🙋🙋
Dear Guest,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Edi Sh (06.04.2023)
The hotel looks very nice from the outside. We got an "upgrade" with a "nice" view. However, the room was very far back in the hotel and you could hear the neighbors in the surrounding rooms.. also: - There were a few hairs in the bed and in the bathroom. - we didn't have a double bed, but two single beds pushed together. These kept falling apart during the night. - the bed was very uncomfortable and the linens very coarse. The bedding kept shifting. - Bathing was not possible because the fitting was very old and the water flowed very slowly. - the room looked a bit run down in general. - Parking for a fee! - the breakfast was ok, unfortunately we didn't have/got any coffee. - the staff were ok, some nice and some not so nice. I would not book the hotel again.
Dear Edi Sh,

thank you very much for your feedback about your stay in our hotel. We are sorry to read that your stay was not to your full satisfaction.
Thank you for your comments. Only with your critique we are able to improve our standards continually.
We would be pleased to welcome you again in the relexa Waldhotel Schatten or in one of our 9 other relexa hotels in Germany.
Kind regards,
Your relexa Waldhotel Team
GG (31.03.2023)
We were there on business and did a cooking class in the evening. It was really a lot of fun and the dishes were great.
Dear guest, nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Alex L. (26.03.2023)
Nice little hotel far away from the hustle and bustle of the city, but still so located that you can be in the city within a few minutes by car. Very friendly staff, the rooms are in accordance with the 4 star category. Beds are comfortable. bathroom ok
Dear Alex,

Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your relexa forest hotel team
Joann Ryan (24.03.2023)
Very professional and courteous staff. Rooms lovely, clean. Very nice gym and spa. Delicious breakfast. I will return.
Dear Joann,

thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
LB “LB” (21.03.2023)
Restaurant visit was good. Food great. Service staff tried hard to make the stay pleasant
Thank you very much for the feedback concerning your stay in our hotel. We very much appreciate it and we are very pleased, that you enjoyed your stay at our house.
We will gladly forward your compliments to our staff and we would be pleased to welcome you again at the relexa Waldhotel Schatten in the near future.
Kind regards,
Udo Asmus (19.03.2023)
Quiet location, service is good, breakfast is very good. Rooms spacious and everything very well maintained
Dear Udo,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Bernd Brot (19.03.2023)
A very ambivalent stay. The whole hotel could use an overhaul. Conference rooms of various sizes have enabled smaller and larger groups to work properly. Unfortunately, the power supply did not correspond to the number of participants, even if it somehow worked out. The food... in a very large room with tables that are sometimes much too large, you have very little intimacy that you would like for a business meeting. The breakfast had a decent selection, but I would have liked a little more quality of the food. The other meals tasted OK. the prices for the food were clearly too high in comparison. Unfortunately, the bar was not occupied and in the dining room the setting for breakfast began at some point, mmmmmmh.
Dear Bernd,

Thank you for taking the time to write to us about your impressions of your stay. Your assessments are important to us and only with your constructive criticism are we able to continually review and improve our services.
However, we also regret to note that you did not feel completely comfortable during your stay.
We have passed on your criticism of the food to our chef. The performance you have experienced is not up to our standard and we apologize for that. We will train our staff again in this regard.
We would be pleased if we could convince you again of our services and welcome you back to our house.
Best regards,
Your relexa Waldhotel Schatten
Florian Höllrigl (19.03.2023)
Super hotel with traditional flair. We recommend. Breakfast buffet was one of the best I've ever seen (very varied even for vegans)
Dear Florian,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten team
Hansa Berlin 2.0 (16.03.2023)
Very nice hotel with first class service. breakfast was delicious; room large; €9 for parking reasonable. All employees extremely friendly.
Dear Hansa Berlin,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten
Frederik Buck (14.03.2023)
A nice hotel which has its charm. You can tell there have been modernization measures recently. The breakfast is extensive and well prepared. Staff always friendly. Rooms were clean. Morning birdsong and nature makes it very pleasant for me. Top underground car park with charging wall boxes from Tesla. There are points deducted for the older white room and bathroom doors and furniture that is old and not so nice anymore. But they work. Could you renew in the next renovation. Gladly also beautiful wall colors to make it more homely and comfortable. The floor is very beautiful. Elevators are completely new.
Sabrina Bertl (13.03.2023)
Very good food during the conference, friendly staff.
Kalleedith (09.03.2023)
A really nice place. Which one would not expect in the metropolitan area of ​​Stuttgart. Gladly again.
Dear Kaleedith,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Best regards
Your relexa Waldhotel Schatten team
H. R. (01.03.2023)
Anyone who complains here should just stay at home! A great hotel, clean, extremely friendly staff and absolutely great food (whether breakfast buffet or dinner menu). You really don't find such a rich, varied and nicely prepared breakfast buffet very often. The table set so romantically for a candle light dinner - just great. We can only recommend this hotel. To everyone, whether reception, service, kitchen, cleaning or caretaker, many thanks and great praise!!! My suggestion for improving the sauna was gratefully accepted (put a smiley on the sauna door with your finger in front of your mouth for SILENCE, put up a clearly visible ban on mobile phones sign and point out that the feet of the people in the sauna also belong on a towel. We will be back definitely.
Dear Guest,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!

Your relexa Waldhotel Schatten team
Ulrike (28.02.2023)
Very friendly staff. Dogs are also welcome. Large selection at the breakfast buffet. Price-performance ratio is also right. Would book there again
Dear Ulrike,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten team
Daniela Rest-Schäfers (26.02.2023)
Hello, We would like to thank you for the nice care and service in your hotel. Any negative comments regarding our 4-day stay were taken seriously and promptly resolved. All in all it was a nice stay at the hotel.
Dear Daniela,
We are very pleased to read that you felt comfortable with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters. Thank you for adjusting the rating.
Dear Daniela, we would be happy to welcome you again as our guest. Your relexa Waldhotel Schatten team
Norbert Barth (26.02.2023)
Thank you for the nice stay in your house!
Dear Norbert,

nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa forest hotel team
Thomas Görtz (21.02.2023)
Very nicely located hotel. The meeting rooms have some modernization backlog.
Dear Mr Goertz,
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!
With kind regards
Your relexa forest hotel team
Frank Dieffenbach (17.02.2023)
A bit out of the way, but in a very nice location. Very nice facility. Friendly staff. Super buffet in the conference area
Dear Mr Dieffenbach,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany

With kind regards
Your relexa forest hotel team
Hakima Ellot (14.02.2023)
I was here for a training event, without a car. The hotel, which has a long tradition in connection with the famous "Schattenring", is not particularly easy to reach by public transport, especially in the evening, especially since the way to and from the bus stop is largely on an unpaved path, which can be slippery and muddy depending on the weather a pitch-dark piece of forest has to be covered. Inviting looks different.
Dear Ms Ellot,
Thank you for your feedback. We are sorry to read that your stay was not to your full satisfaction.
Unfortunately, due to the hotel's location on the edge of the forest, we cannot change anything about the circumstances. On our homepage, we therefore recommend arriving by taxi.
We are very sorry for the inconvenience caused and would like to apologize to you in all forms.
Dear Ms. Ellot, we hope that you still had a good time in Stuttgart, and we are of course at your disposal for any questions or further comments.
With kind regards
Your relexa Waldhotel Stuttgart team
Chris Lu (12.02.2023)
The hotel is already getting a bit old. Breakfast is great, service is okay, technically with some modernization backlog.
Dear Chris Lu,

Thank you for your feedback on your stay in our house. We are glad that you enjoyed the breakfast and the service. We were happy to pass on your praise to our colleagues.
In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.

Dear Chris Lu, we would be happy to welcome and pamper you again as a guest in our house or in one of the other 9 relexa hotels in Germany.
Best regards,
Your relexa Waldhotel Schatten
Alex Göbel (12.02.2023)
It's definitely not worth the money. The taps in the rooms can hardly be operated. The bathtub can only be filled via the shower, since the mixer tap is defective. There were only 6 guests in the restaurant, but we still had to wait more than 45 minutes for a meal, which is clearly below average. All in all, the ravages of time have gnawed at this hotel and nothing was done about it. It's just a pity. I wonder how DAHOGA was able to award 4 stars here.
Dear Mr Goebel,
Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.
You can be sure that we will take your valuable comments to heart and have spoken to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.
We would like to apologize in all forms for the inconvenience caused.

In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests.
Currently, our suites are being repainted.
We will not rest in the coming months either, but will take further measures to satisfy you as a guest.



Dear Mr. Göbel, we take your criticism and suggestions very seriously and hope that you will be able to convince yourself of the improvement in the points mentioned when you visit our company again.

Best regards
Your relexa Waldhotel Stuttgart team
Roland Mones (09.02.2023)
I had two overnight stays for business. Booked through Booking. There was the difference booked with breakfast arriving at the hotel without. Sadly, the reception didn't take care of this problem, but dismissed it directly. A pity. Water ran continuously on the toilet in the room. Despite notification on the first morning, the problem would not be solved. It's a shame because otherwise it's a good hotel with nice rooms
Dear Mr Mones,
Thank you for taking the time to rate our hotel. Your feedback is very important to us as it helps us to identify weaknesses in our processes and thus continually improve our service.
We have checked your reservation again. According to Booking, a booking was made exclusive of breakfast. As I was able to determine in the system, you booked breakfast later on site.
We regret that the water in the toilet ran continuously in your room. The technical department was informed on the same day to rectify the error.
We are very sorry that the repair was carried out so late, we would like to sincerely apologize for the inconvenience this caused.

Dear Mr. Mones, please be assured that we will take your valuable advice to heart and will ensure that such problems are permanently resolved.
For further questions and suggestions do not hesitate to contact us.
We hope to welcome you again soon.

With kind regards
Your relexa Waldhotel team in Stuttgart
Ralf Gentz (31.01.2023)
Reception and rooms good! Ordered a buffet in the evening for €32 per person, wasn't worth the money! Chicken breast and pangasius as the only meat offerings, two types of vegetables, a little salad and a soup... That's it with the buffet. Breakfast was also very manageable, scrambled eggs came when breakfast was already over, coffee for 4 stars should be more than filter coffee, rolls on the weekday baked. The bacon was great. Hotel In the evening at the bar we only got bottles of beer, not enough glasses available and we had to open bottles ourselves. Hotel rather 2 stars than 4!
Sehr geehrter Herr Gentz,

vielen Dank für die Zeit, die Sie sich genommen haben, um uns Ihre Eindrücke während Ihres Aufenthaltes in unserem Hause zu schildern. Ihre Beurteilungen sind uns wichtig. Wie wir erkennen können, haben Sie sich anlässlich Ihres Aufenthaltes in unserem Hause nicht wohl gefühlt. Dies tut uns sehr leid.
Nach Rücksprache mit unseren Küchenchef, wurde mir folgendes Buffet bestätigt. Eine Suppe, ein Fisch- ,Fleisch- und ein vegetarisches Gericht. Verschiedene Beilagen, wie Basmatireis, Erbsen, Drillinge, Gemüse, Kohlrabi und die jeweiligen Saucen dazu. Sowie 5 verschiede Desserts.
Wir bedauern sehr, dass Ihnen die Auswahl nicht zugesagt hat.
Für die Unannehmlichkeiten möchten wir uns bei Ihnen, in aller Form entschuldigen.
Sehr geehrter Herr Gentz, wir würden uns freuen, wenn Sie uns erneut Gelegenheit geben, Sie von unseren Leistungen zu überzeugen und wir Sie bald wieder bei uns begrüßen dürfen.
Mit freundlichen Grüßen,
Ihr Team vom relexa Waldhotel Schatten
Bjorn Schimanke (31.01.2023)
We stayed here for a weekend to see a musical. We had booked an arrangement through mydays. There is a deviation from the description here and the service was apparently not completely prepared for this arrangement. However, the staff responded to our comments as far as possible. Otherwise the hotel is in a nice location, is clean and informal, rustic without appearing old-fashioned. The fitness area is equipped with a treadmill, free weights, step machines and bicycles. Not excessive, but sufficient. The sauna area has 2 saunas, one of which was not in use during our visit, and a steam bath. We registered the use of the steam bath in good time and it was then ready for us :) During our visit, the one sauna was sufficient, but loungers could be scarce. There are enough towels, there are also water dispensers, but only a few plastic cups. Bathrobes were included in our arrangement and we got them at the reception on request together with flip-flops.
Sehr geehrter Herr Schimanke,
vielen Dank, dass Sie sich Zeit genommen haben, Ihr wertvolles Feedback mit uns zu teilen.
Wir streben immer danach, unseren Gästen, einen exzellenten und Erinnerungsreichen Aufenthalt zu gewährleisten, deshalb tut es uns umso mehr leid, dass Sie mit Ihrem Aufenthalt in unserem Hause nicht zufrieden waren.
Mit Bedauern haben wir zur Kenntnis genommen, dass während Ihres Aufenthaltes das gebuchte Arrangement nicht vorbereitet war. Dies entspricht nicht dem Standard unseres Hauses. Dies tut uns sehr leid.
Sie können sich sicher sein, dass wir uns Ihre wertvollen Anmerkungen zu Herzen nehmen und dazu mit dem betroffenen Abteilungsleiter im Gespräch waren. Sie haben Ihr Anliegen mit den Mitarbeitern bereits eingehend besprochen und wird dafür Sorge tragen, dass sich ähnliche Vorkommnisse in Zukunft nicht wiederholen.
Sehr geehrter Herr Schimanke, wir nehmen Ihre Kritik und Anregungen sehr ernst und hoffen, dass Sie sich bei einem weiteren Besuch unseres Hauses von der Verbesserung der angesprochenen Punkte überzeugen können.
Mit herzlichen Grüßen
Ihr Relexa Waldhotel Team
L (24.01.2023)
Comfortably furnished, beautifully situated. Breakfast is not bad. Price with parking and breakfast could be a little bit smaller. All good, but why hasn't the Finnish sauna been repaired for months? Otherwise the spa area is great.
Dear guest,
Thank you for your feedback on your stay in our house.
We are pleased that you felt comfortable in our house.

We would like to inform you about the parking lot in front of our house that it is privately owned and we have no influence on it (neither on the pricing nor on the handling). We are only allowed to validate the parking tickets with us, so that we can charge you for these costs.
Our Finnish sauna has a larger defect than expected. The technical department and the specialist company are doing everything they can to rectify this defect as quickly as possible. We would like to apologize in all forms for the inconvenience caused.
We hope to welcome you again soon in our house.
Kind regards
Your relexa forest hotel team
Nikolaos Tokmakidis (22.01.2023)
We had a great staying in one of the deluxe rooms. Beautiful view at the snowed forest, very quiet and great breakfast
Dear Nikolaos,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
your relexa Waldhotel Team
Tobias K. (20.01.2023)
Convenient for business trips. Had a new room with a good bed. Unfortunately, despite the beautiful location outside in the countryside, only paid parking spaces (9 euros per day - still works). No street parking possible. You can get to the city center very quickly. It was clean. Sometimes no one was available on the phone, and emails were only answered after we had asked. On site service very friendly.
Dear Tobias K,

Thank you for your great feedback on your stay in our house.
We are pleased that you felt comfortable in our house.
It was a great pleasure for us to give you a great time in our house!
We would like to inform you about the parking lot in front of our house that it is privately owned and we have no influence on it (neither on the pricing nor on the handling). We are only allowed to validate the parking tickets with us, so that we can charge you for these costs.
We would be happy to welcome and pamper you again as a guest in our house or in one of the other 9 relexa hotels in Germany.
With kind regards
Your relexa Waldhotel Schatten team
Jens Vogt (18.01.2023)
Good value for money
Dear Jens,
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your relexa forest hotel team
Kitty Leppla (16.01.2023)
Very great hotel for dog owners. Our little one was welcomed with a basket, 2 bowls and a great toy (he tried it right away) and a bag of knuckles. A very quiet area with great walking paths for our little dog. Nice courteous staff. Unfortunately, the bed was quite narrow for 2 people. The breakfast was really great and sufficient
Sabine Abele (13.01.2023)
A very nice and beautiful hotel, it invites you to take a great walk around the lake and forest
Dear Sabine,
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your relexa forest hotel team
Cornelia Graf (08.01.2023)
How were New Year's Eve there. Everything was great.
Dear Cornelia,

Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!
With kind regards
Your relexa forest hotel team
Vitomir Vučetić (05.01.2023)
It's horrible that as a hotel guest you pay 9eu per day for parking😡
Dear Vitomir,
Thank you very much for the feedback concerning your stay in our hotel. We very much regret that it was not to your entire satisfaction.
We appreciate your comment. Only with your critique we are able to improve our standard continually.
Regarding your feedback on parking fees we would like to inform you, that this property is in private hands. Unfortunately we have no influence on the fees or the handling.
Dear Vitomir, we would be pleased to welcome you again at the relexa Waldhotel Schatten in the near future.
With kind regards,
Relexa Waldhotel Team
Mel Elne (05.01.2023)
Nicely furnished junior suite, except for the two-seater sofa in the front area - for sitting comfortably with all dignity... Beds great, just like the breakfast great and very tasty. We would come again ;-)
Dear Mel ELne, nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Uwe Schaible (03.01.2023)
We were there over New Year's Eve 2022 and the New Year's 5-course menu was great. At breakfast you have a very large selection and everything is very good. Rooms nice and very clean. There are many opportunities for walking or cycling in the quiet location, it is ideal for nature lovers. Very friendly staff. We will come back
Dear Mr Schaible,
We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten team
Thomas Elei (31.12.2022)
Nicely located hotel in beautiful surroundings. Nice service and great breakfast. Good and rich selection. The room was so-so. I had ordered a suite. Didn't feel like a suite to me though. Uncomfortable sofa bed to sit on. TV in the living room only works when the light is on. After moving in, the director came and said we got the wrong room and we should get a deluxe suite. Since this suite was intended for a family, which had probably already arrived, unfortunately we dared to use the toilet after a 4-hour drive. This is no longer disinfected and a move is therefore no longer possible. Probably laziness. It wasn't our fault. Next shopping possibility was in Stuttgart. However, the journey there cost me nerves. Construction site after construction site, poor traffic management, stubborn and unfriendly people. Yes, not everyone is like that, but it was enough. All in all, OK for 2 days, but a longer stay in the Stuttgart area and in this hotel will not take place. There are nicer places and also hotels.
Dear Thomas,
Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.

We are sorry to hear that so much went wrong during your stay. This does not correspond to the standard of our house. We are very sorry.

We can understand your anger and disappointment very well. You can be sure that we will take your valuable comments to heart and have spoken to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

We are very sorry for the inconvenience caused and would like to apologize to you in all forms.


Dear Thomas, we would be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.

With kind regards
Your Relexa Waldhotel team
hüseyin özkan (28.12.2022)
Nice comfortable rooms I didn't have time to spend time in sauna and gym
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your relexa Waldhotel Schatten
R L (19.12.2022)
A bit outdated. breakfast good. Staff at reception and restaurant as well as cleaning ladies/gents very friendly and courteous. Dinner rather lower average The price/performance ratio is not right here.
Dear Guest,

Thank you for your feedback on your stay in our house.
Your compliments about our breakfast and the friendliness of the staff made us very happy and we are happy to pass this on to all employees.
However, we also regret to note that you did not feel completely comfortable during your stay.
We have passed on your criticism of the food to our chef. The performance you have experienced is not up to our standard and we apologize for that.
We would be pleased if we could convince you again of our services and welcome you back to our house.
Kind regards,
Your relexa Waldhotel Schatten
Stephan Baresel (13.12.2022)
Great location, anticipatory service, prudent guest care. Nice sauna!
Dear Stephen,
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your relexa Waldhotel Schatten team
Henry Re (12.12.2022)
It's hard to get there without a car. You walk to the tram through the forest. Unlit at night There was a big hole in my bath towel. The hair dryer went out after 3 minutes and stunk. Room very impersonal.
dear Henry,
Thank you for posting your feedback also on Google. We are sorry to read that your stay was not to your full satisfaction. Unfortunately, due to the hotel's location on the edge of the forest, we cannot change anything about the circumstances. On our homepage, we therefore recommend arriving by taxi. We are very sorry for the inconvenience caused and would like to apologize to you in all forms.
We have forwarded your comment about the hair dryer and the towel to our housekeeper and the building services and we will take care of it in any case. Nevertheless, we think it's a pity that you didn't give us the opportunity to achieve a positive change for you directly on site. Our reception team is available around the clock for any request. Dear Henry, We hope that you still had a good time in Stuttgart, and of course we are at your disposal for any questions or further comments.
Your relexa forest hotel team
Bianca Krämer (11.12.2022)
Very pleasant stay. Sauna was turned on for us in the morning out of time. Gladly again
Dear Mrs. Kramer,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Your relexa Waldhotel Schatten team
Tuma Meinel (06.12.2022)
The hotel was OK, but there are places where I felt more welcome
Dear Tuma,
Thank you for taking the trouble to tell us about your impressions of your stay in our house. Your opinion is important to us.
It is with regret that we have noted that our staff did not treat you in a way that corresponds to the standard of our house. We are very sorry. We have discussed your comment with our department heads and will point this out to our staff and train them again in a targeted manner.
Dear Tuma, we would like to thank you for the trust you have placed in the relexa Waldhotel Schatten and we look forward to you giving us the opportunity to convince you of our service on your next visit. Kind regards
Your relexa Waldhotel Schatten team
Paul Hottum (06.12.2022)
The hotel has everything that is needed for a short stay. Unfortunately the internet is a bit unstable. In winter and in the dark it seems a bit overwhelming in the location near the forest. In summer and late autumn, however, this location is ideal for walks.
Dear Paul,
Thank you for taking the time to write to us about your impressions of your stay. Your assessments are important to us and only with your constructive criticism are we able to continually review and improve our services. As we have gathered from your evaluation, you have felt comfortable in our house. We very much regret the inconvenience regarding the WLAN reception and would like to take this opportunity to apologize in all forms. We will have the connection speed checked by the provider and thank you for the information. Dear Paul, we would be happy to welcome you back to our house and convince you of our services.
With kind regards
Your relexa forest hotel team
Toni Herold (05.12.2022)
Very cheap hotel. Haven't done anything for a long time. Showering without a mixer tap, still with a normal tap. Dining room / restaurant only felt heated to 19 degrees or colder. Dinner disproportionately expensive.
Dear Toni Herold,
Thank you for taking the time to tell us about your impressions of your stay in our house. Your reviews are important to us. We are also happy to receive suggestions, and your constructive criticism in particular helps us to check and improve our service and performance. As we can see from your comments, you did not feel comfortable in your home. We very much regret this. We would like to formally apologize for the inconveniences during your stay. In the past year we have carried out numerous renovation measures in our house to make it more attractive for our guests. We will not rest on our laurels this year either, but will take further measures.
Dear Toni Herold, we thank you for your assessment and look forward to your journey leading you back to us and if we can welcome you again as a guest in our house so that we can convince you of our services.

With kind regards
Your relexa forest hotel team
Roland Schlager (05.12.2022)
An aging hotel, not to say a hotel that has run down over the years. In any case, completely unsuitable as a seminar hotel: there is no positive atmosphere, but our seminar room was much worse, at the end of a dark corridor there were two rooms put together. There are not enough sockets and the internet connection was not up to our minimal requirements of a team connection. There were no microphones, etc. at all…. We had considered canceling, which would have been really expensive with 10 participants with all the invested working time and travel expenses. So we only had one "bad" meeting.
Dear Mr Schlager,

Thank you for taking the time to write us your feedback about your stay.
Ensuring our guests have a nice and pleasant stay is our daily aim. For this reason we are very sorry that you were not satisfied with your stay in our house.

We have recorded your comment on the internet connection and passed it on to our building services for follow-up. Depending on the requirements, our conference rooms are prepared accordingly and additional conference technology can be made available on site or on request, depending on the type of technology.
We would like to apologize for the inconvenience this caused you during your meeting!

Dear Mr. Schlager, we take your criticism and suggestions very seriously and would be very pleased if you would give us the opportunity to convince you of the improvement of the points mentioned when you visit our company again.

Kind regards
Your team from the relexa Waldhotel Schatten Stuttgart
Christian Martin (28.11.2022)
Good hotel. There is a mix of new and old rooms. Food is acceptable, needs maybe more variety. Service is good, maybe not so ready to accommodate to guest needs, you know the stiff german character.
Dear Christian Martin,

Thank you for taking the time to rate us.
We have forwarded your comments to the relevant department managers.
We hope to see you again in our Hotel.

with kind regards
relexa Waldhotel Team
Samuel Frehner (17.11.2022)
Very nice rooms. In a calm neighborhood. Parking available for €9 per day. Good breakfast buffet.
dear samuel,

that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Lukas Lawin (15.11.2022)
I was there for a training course. The service was good and the room neat and clean. Only the conference room was a bit strange since it was a converted room. As a result, the hotel seemed somehow convoluted. In terms of location, it really is a forest hotel, so really almost in the middle of the forest. But all in all quite nice.
Dear Lukas,

Thank you for your feedback. We are very pleased to read how comfortable you felt with us and that we were able to give you a great time.
Maybe we can spoil you again with us or welcome you to one of the other 8 relexa hotels in Germany.

We look forward to you!
Your relexa Waldhotel Schatten team
Betti Firstclass (04.11.2022)
As a family of four, we used the relexa Waldhotel, which is primarily geared towards business guests, to combine my husband's business appointment with a small family holiday. The location is wonderful - in the middle of nature with very good access to the motorway. After a drive of almost 10 hours, the first surprise: the room we had booked was no longer available. Instead of a nice greeting in the reception area, we were initially treated quite rudely. A single young employee deserves special mention, and he later made a very negative impression. Thanks to a very nice lady, who obviously worked outside of the reception, we were able to move into a spacious, clean, albeit somewhat outdated apartment. Thank you again for that! The breakfast at the relexa was ok. Standards such as cheese and sausage platters, muesli, sweets were available. It was a pity that the warm dishes such as scrambled eggs and sausages were cold every morning. The clearing and cleaning of the tables went better or worse depending on the staff. Here, too, two very nice ladies should be highlighted, who unfortunately were only present on weekends. They were extremely friendly, turned towards the children and courteous. Friendliness, service and guest orientation are also the keywords that the relexa Waldhotel should write more strongly on the flags again. The feeling of just being "handled" left a lasting impression on me. With the prices being asked and the 4 stars that the hotel boasts, something should be done urgently in the personnel structure.
Dear Betti First Class,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.

It is with regret that we have noted that our staff did not treat you in a way that corresponds to the standard of our house. We are very sorry. We have discussed this with the responsible department heads and will instruct and train our staff again.

We have also forwarded the comment regarding the warm dishes at the breakfast buffet to our head chef. Employees have already been made aware of this.

Dear Betti Firstclass, please be assured that we will take your valuable advice to heart and will ensure that such problems are permanently rectified.

We would therefore be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.

With kind regards

Your Relexa Waldhotel team
B I (27.10.2022)
If you do not have a car then its difficult to reach to the hotel.
Dear Guest,


Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

With kind regards
Your Relexa Waldhotel team
Samira Madi (21.10.2022)
Clean nice hotel rooms for family, Everything provided. Very friendly employees who provide guests with a pleasant stay. We had a good time. Definitely repeatable!! Also the gentlemen at the reception very friendly and helpful. Thank you!
Dear Samira,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us or welcome you to one of the other 8 relexa hotels in Germany.

We look forward to you!

Your relexa Waldhotel Schatten team
Stephanie Meifert (20.10.2022)
We celebrated our wedding here. We were already very satisfied with the organization in advance. The pricing for the celebration was explained to us very transparently. On the day of the celebration, both we and our guests were very satisfied. Especially the food from the buffet with regional dishes and ingredients was very well received by our guests. The staff was very friendly and attentive. It is true that some rooms could do with a renovation. But the hotel has a lot of charm. The employees at the reception were always very friendly to us and our guests and really try to make the stay as pleasant as possible for every guest. We will be very happy to stay here again or have dinner here after a day trip. The restaurant does have a small menu, but there is definitely something for everyone... including vegan or vegetarian.
Dear Stephanie,

Thank you for your great review. We are very pleased that you felt comfortable in our house. It was a lot of fun for us to prepare you a nice stay. We are happy to pass on your positive feedback to all employees.
We look forward to welcoming and pampering you again at the relexa Waldhotel Schatten.
Your team from the relexa Waldhotel Schatten
xara Lagi (20.10.2022)
A historic hotel, very friendly staff. A nice and rich breakfast
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!
Christine Volk-Uhlmann (19.10.2022)
We had a very nice evening with delicious drinks and fine food. Ms Hindennach from the banquet is very competent and friendly and I am sure that I will also have one or the other very nice event there as a co-organiser.
Dear Mrs. Volk-Uhlmann,

We are very pleased to read that you felt at home with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters. We would be delighted to welcome you again as our guest. Your relexa Waldhotel Schatten team
Steve & Julia Windisch (18.10.2022)
At the beginning of October we held a seminar here. We, our participants, felt very comfortable. The service was friendly and the food was really great: great quality, seasonal, healthy and with a special touch. We would love to come back and look forward to the next time.
Dear Julia,
dear steve,

We are very pleased to read that you felt at home with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters. We would be delighted to welcome you again as our guest.

Your relexa Waldhotel Schatten team
Neda Nahid (18.10.2022)
What I really loved about this hotel: Rooms are super clean with big Balkon in each, located near to a nice forest. Negative: We were there from our company and waited until 5 pm to check in. I was lucky, that among those receptionists, which just saying sorry your room is still not ready, was a passionate nice and very helpful lady( ms Runge Kraft), who had a very open out of the box mindset. She gave me an alternative room immediately. Breakfast was good, but generally non of their staff smiles at you in the hotel. There is a bar inside, which the bar tender left us without noticing us. I think a revalidation of the Hotel for that certificate which they hang on the wall is needed..
Dear Neda,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.
You can be sure that we will take your valuable comments to heart and have spoken to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

We would like to apologize in all forms for the inconvenience caused.

Dear Neda, we take your criticism and suggestions very seriously and hope that you will be able to convince yourself of the improvement of the points mentioned when you visit our house again.

With kind regards
Your Relexa Waldhotel Schatten team
T. J. (16.10.2022)
A hotel that is best avoided!!! I've never experienced such a bad four-star hotel and that's saying something, with around 100 overnight stays a year. Sanitary facilities that are only held together with black tape as a makeshift, closet doors that urgently need to be adjusted, cold water (no way to adjust the ancient fittings correctly), cobwebs on the ceiling, no reasonable pillows, all in all absolutely run down. The breakfast was almost a disaster, having to sit outside the breakfast room and ask for coffee, salt and pepper etc and wait for ages due to the lack of staff. At the buffet you were partly in front of empty containers, which were only very hesitantly or not at all refilled. How four stars can be advertised here is a mystery to me, but I shouldn't be interested any longer, since I will certainly not be entering this hotel again.
Dear guest,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.

It is a pity that you did not give us the opportunity to achieve a positive change for you directly on site. We have already communicated the points raised to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

We would like to apologize in all forms for the inconvenience caused.

Dear guest, we take your criticism and suggestions very seriously and hope that you will be able to convince yourself of the improvement of the points mentioned when you visit our house again.

Kind regards
Your Relexa Waldhotel team
Cornelia Siegmann (10.10.2022)
Finally I can go back to the relexa Waldhotel Schatten with my NLP groups. Many thanks to Ms. Hindennach and her team for the professional preparation of my seminars and workshops. I can highly recommend the relexa Waldhotel Schatten. His good reputation rushed to Lake Garda. Rightly so. October 22: Business dinner by the fireplace. Great service, delicious food and a good atmosphere
Dear Mrs. Siegmann,

Thank you for the good rating and the great cooperation. We look forward to welcoming you again soon!

With kind regards
Paris7220 (06.10.2022)
The staff was very friendly. Sauna is definitely worth it. Dog-friendly only 15 € per night and dog bed included as well as food and drinking bowl and small food sample pack. Top All in all highly recommended
Hello Paris 7220,

nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 8 relexa hotels in Germany.

We look forward to you!

Your Relexa Waldhotel team
Andre Dud (05.10.2022)
Rooms a bit old. The breakfast was good. In general, more friendliness and attention from the service would be appropriate. The WiFi connection keeps dropping out and is of poor quality. And also an unsecured network and our digital time is unreasonable!!! If I travel to Stuttgart again, then not to this hotel.
Dear Andre,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.

It's a pity that we didn't have the opportunity to achieve a positive change for you directly on site. We have already communicated the points raised to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

We very much regret the inconvenience regarding the WLAN reception and would like to take this opportunity to apologize. We will have the connection speed checked by the provider and thank you for the information.
We hope that you still had a good time in Stuttgart, and we will of course be happy to answer any questions you may have.

Kind regards
Your Relexa Waldhotel team
Ralph Becker (04.10.2022)
I was there as a business traveler in week 39 / 2022 and had a single room. Unfortunately I can not recommend this hotel! The room smelled musty - why because the windows or balcony doors came from the times of the "Weimar Republic"! Totally damp and steamed up inside and the wood of the windows was musty through and through. It was sometimes impossible to look outside. I had no TV reception for 3 nights out of 4 nights. Complained to the front desk several times - nothing happened! One afternoon and one night until the next morning there was a toilet brush outside my room door!! - complained - nothing happened! Breakfast was standard - I don't rate that! Positive: The fridge in the room. I save myself from uploading photos otherwise it will be even more embarrassing!
Dear Mr. Becker,

Thank you for your feedback on your stay in our house.
We are very sorry to hear that you did not feel comfortable in our house.
The fact that during your stay the television was not working and no assistance was offered is unacceptable and not up to our standards.

In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests. Most recently, all of our elevators have been replaced with new ones. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.

We would like to apologize in all forms for the inconvenience caused.

You can be sure that we will take your valuable comments to heart and have spoken to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

Dear Mr. Becker, We hope that you still had a good time in Stuttgart, and we would of course be happy to answer any questions you may have or make any further comments.

Your Relexa Waldhotel team
Barbara Kaiser (02.10.2022)
Everything was just perfect! The room was clean, the breakfast buffet was rich and the dinner for two was great. Very nice staff, we would love to come back.
Dear Barbara,

We are very pleased to read that you felt at home with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters. We would be delighted to welcome you again as our guest.

Your relexa Waldhotel Schatten team
Michael Förster (22.09.2022)
Food was ok in the morning but terrible in the evening, waiters and staff were unfriendly and on top of that my room was unlocked one day and told room service without announcing it or knocking :/. Internet you can forget wlan unsecured and bad. Make sure your bills always deduct more than what was booked in the final bill and in the restaurant Rooms were clean but dated.
Dear Mr. Forster,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.
We are sorry to hear that our staff in the restaurant did not meet the standard of our establishment. We are very sorry. We have discussed this with the responsible department head and will instruct and train our staff again.

We had the speed of the WiFi connection checked by the provider.
The speed in your room is 22.53 Mbit/s.

We apologize for the incorrect invoicing. It was a human error and not malicious intent. The invoice was corrected immediately and in your presence.

Dear Mr. Förster, please be assured that we will take your valuable advice to heart and will ensure that such problems are permanently resolved.

We would therefore be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.

With kind regards

Your Relexa Waldhotel team
Andrzej Tomczyk (21.09.2022)
Great place
Dear Andrzej,

thank you for the great review of our hotel!
We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Relexa Waldhotel Stuttgart Team
Best Regards (07.09.2022)
Very nice staff... the technology of the hotel is a disaster... drive around the hotel
Dear guest,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our home.
Unfortunately, we cannot understand your comment related to the technology.
Uwe (01.09.2022)
Wonderful hikes all around. Parking €9, sauna and steam room with a good fitness area free, great breakfast, expensive food. Sniffer bags are desired but not rigidly enforced.
Dear Uwe,
nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. We will be more than happy to pass on your kind words to all of our staff.

Your Relexa Waldhotel team
Barbara Burkl (25.08.2022)
Wedding location with a smooth process!
Dear Barbara,

We are very pleased to read that you felt at home with us and that we were able to give you a great time.
It was a lot of fun! We are happy to pass on the positive feedback to all employees.
Maybe we can spoil you again with us.

We look forward to you!
Your relexa Waldhotel Schatten team
Wilfried Kuntze (17.08.2022)
Clean and comfortable
Dear Wilfried,
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

Your Relexa Waldhotel Stuttgart team
No Name (04.08.2022)
We celebrated our wedding there last weekend. Even the preliminary discussions with Ms. Hindennach were very constructive and left me with a good feeling. I couldn't have imagined the organization of the celebration itself, the design of the room, the buffet, the friendliness of the staff being better. Our guests were also delighted with the friendly service, the speed with which requests were fulfilled and the excellent food (all this in a situation of massive staff shortages, by the way...) It was a beautiful celebration in a beautiful place in the countryside. Everything was exactly as we had wished. About the rooms: Very clean and nice. Yes, it's true, they're not up to date, but if I want that, I can't stay in a green hotel that's been there for decades, I should stay in one of those faceless, brand-new bunkers, e.g. in the Book Europaviertel in Stuttgart. In any case, for me, the atmosphere in this hotel is what I want. Many thanks to the team at Relexa Stuttgart.
Dear bride and groom,

We are very pleased to read that you felt at home with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters.
We are happy to pass on the positive feedback to all employees.
We would be delighted to welcome you again as our guest.

Your relexa Waldhotel Schatten team
Johan Remijn (02.08.2022)
Unfortunately a very bad experience. After we had moved the date in consultation with this hotel, we received a message that the hotel would be closed on this day.
Dear Johan,

Thank you for taking the time to share your valuable feedback with us.
We understand your anger and disappointment.

The hotel had a two-week non-operational period through August. This was decided centrally. I can assure you that we communicated the decision to the guests who had already booked immediately and in good time. Unfortunately, we cannot understand your bad rating because of this.
We are very sorry for this inconvenience and would like to ask you to apologize in all forms.
We would be delighted if you gave us another opportunity to convince you of our services and if we could welcome you soon.

Kind regards,
Your team from the relexa Waldhotel Schatten
Wil Dijkstra (02.08.2022)
A bit expensive because via the internet the price was advantageous as at the arrival
Dear Wil Dijkstra,
thank you very much for the feedback concerning your stay in our hotel. We very much appreciate it and we are especially pleased about the fact, that you enjoyed your stay at our house. We would be glad to welcome you again at the relexa Waldhotel Schatten in the near future.
Kind regards,
Your relexa Waldhotel Schatten Team
isabel H (28.07.2022)
Very nice and clean hotel, well located (15 minutes to the center) very nice staff, great clean rooms and very comfortable.
Dear Isabel H

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.

With kind regards

Your Relexa Waldhotel team in Stuttgart
noella vancuyck (27.07.2022)
Hotel on the way to the city of Stuttgart. This hotel is still a bit away from the center. Next to the hotel is a forest. Hotel is close to the highway which makes it easy to travel to Austria.
thank you very much for the feedback concerning your stay in our hotel. We very much appreciate it and we are especially pleased about the fact, that you enjoyed your stay at our house. We would be glad to welcome you again at the relexa Waldhotel Schatten in the near future.
Kind regards,
Relexa Waldhotel Stuttgart Team
Olaf Keller (17.07.2022)
The hotel is unfortunately a bit old. There was hardly any warm water in my room so it wasn't enough for a shower. Otherwise the staff is very friendly and accommodating.
Dear Mr Keller,

Thank you for your feedback. We are pleased that you liked our house and especially the friendliness of the staff.
However, we are sorry to read that you were not completely satisfied with your stay.
In recent years we have already carried out numerous renovations in our house (e.g. in the rooms, in the lobby and recently also the replacement of the elevators) so that it remains attractive for our guests. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.

We are very sorry that the hot water in your room did not work properly. The technical department has already been informed and will take care of it as soon as possible.
Of course, our reception team is also available to you around the clock during your stay for such matters.

We would like to apologize in all forms for any inconvenience caused by this.

We would be pleased if we could welcome you again in our house and convince you of our services.

Kind regards,
Your Relexa Waldhotel team in Stuttgart
Johannes (16.07.2022)
Bathtub not available as advertised, only shower. Sauna area 2 out of 4 showers broken, unclean, no sauna towels, no bathrobe and slippers, no infusion available. Too few towels in the room. no chocolate on the pillow or anything like that nice welcome. WLAN not available also no login information in the room. No Sky Cinema TV as advertised, reception not available. Poor service, orders are delivered incorrectly or incompletely, minibar was empty. Closet will soon fall apart. Four stars? It is questionable when this standard should have applied. I'd love to not again. Unmotivated hotel management
Dear John,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.
It is a pity that you did not give us the opportunity to achieve a positive change for you directly on site. We have already communicated the points raised to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future
Each room is equipped with a welcome letter as well as a QR code and the associated explanation. There our guests can find all information about the house and our service.
In addition, our reception team is of course available to you around the clock for any request during your stay.

We would like to apologize in all forms for the inconvenience caused.

Dear Johannes, we take your criticism and suggestions very seriously and hope that you will be able to convince yourself of the improvement of the points mentioned when you visit our house again.

Kind regards
Your Relexa Waldhotel team
Hristina K. (13.07.2022)
Very nice hotel on the edge of the forest, quiet atmosphere. The center of Stuttgart can be reached quickly by car. There was a very large selection for breakfast. I would like to come back.
Dear Christine K,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters. We are happy to pass on your compliments about the breakfast to our chef and restaurant manager.

We would be happy to welcome you again as our guest at the relexa Waldhotel Schatten in the future.

Kind regards
Your Relexa Waldhotel team
B “Dornröschen” S (12.07.2022)
Very pleasant stay, good quiet location
Dear B "Sleeping Beauty" S,

Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

Kind regards
Your Relexa Waldhotel Schatten team
A. K. (08.07.2022)
Rooms a bit old. The breakfast was good, even if you first have to explain to the service why you want coffee. In general, more friendliness and attention from the service would be appropriate. Hotel corridors were overlaid with fragrance spray, which is best to hold your breath. The WiFi connection keeps dropping out and is of poor quality. The buffet wasn't that special either. We expected more here. But of course tastes differ. If I travel to Stuttgart again, then not to this hotel.
Hello A.K.
Thank you for your feedback on your stay in our house. As we can see from your comments, you did not feel comfortable in our house. We are very sorry.
We regret to have noted that our service staff did not treat you in the way that corresponds to the standard of our house. We apologize for any inconvenience. We have spoken to our restaurant manager and will make our service staff more aware of this.
We have recorded your comment on the WLAN and our building services will look into it.
Thank you for the trust you have placed in us and we would be delighted if you would give us the opportunity to convince you of our service on your next visit.

Kind regards,
H. Dimoulas,
Guest Relations Manager
Stefan Schomburg (01.07.2022)
Positive: Good location, relatively quiet, decent room size, friendly and accommodating staff, good selection at the breakfast buffet, underground parking spaces that are hardly more expensive than the outdoor parking spaces. Negative: You don't really see/feel the 4 stars, especially since the prices are a bit higher; there would be a lot to renew/improve. It is completely pointless to do without single-lever mixer taps on the washbasin and in the shower. Is that supposed to be nostalgic? It's just cumbersome and annoying. What I noticed negatively was the age of the pretzels at breakfast - these were surefire from the day before.
Dear Stefan,
Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure that our guests have an excellent and memorable stay, so we are all the more sorry that you were not satisfied with your stay in our house.
You can be sure that we will take your valuable comments to heart and have spoken to the department head concerned. You have already discussed your concern with the employees in detail and will ensure that similar incidents do not happen again in the future.

We would like to apologize in all forms for the inconvenience caused.
Dear Stefan, we take your criticism and suggestions very seriously and hope that you will be able to convince yourself of the improvement of the points mentioned when you visit our house again.

With kind regards
Your Relexa Waldhotel Schatten team
William S (29.06.2022)
This hotel will not refund your money if you book and have to cancel. They did not honor their cancellation policy and instead charged me full price even though I cancelled well in advance. Do Not Prepay for this hotel.
Dear William,
I'm a bit confused about the comment because we were able to clarify the situation via Email.
you have booked a discounted rate that is non-cancellable and non-refundable. This Information was shown on the booking.
I would recommend a flexible rate for your next booking. The rate can be freely canceled up to the day of arrival.

Best regards
H.Dimoulas
Guest Relation Management
Olaf Stein (29.06.2022)
We had our free wedding on June 25th, 2022. Everything was excellently organized by the banquet manager. The staff was great and read our every wish and was always there for us. The room was great and the service was excellent. The location of the hotel is great, very quiet and yet central. Many thanks to the entire staff. A special thanks to Ms. Hindennach, the banquet manager. Kind regards Olaf and Daniela Stein
Dear Ms Stein,
Dear Mr Stone,

We are very pleased to read that you felt at home with us and that we were able to give you a great time. It is extremely important that you felt that you were in good hands and that we were able to support you in all matters.
We are happy to pass on the positive feedback to Ms. Hindennach and all employees.
We would be delighted to welcome you again as our guest.

With kind regards
Your relexa Waldhotel Schatten team
Daniela Koßmann (28.06.2022)
Very cozy hotel located near the edge of the forest. Very friendly staff. Rooms cozy and spacious. Food plentiful. Breakfast is a buffet.
Dear Daniela,
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

Kind regards
Your Relexa Waldhotel Schatten team
Leonie Maier (21.06.2022)
Great, celebrated a wedding there.
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!
Eugen Efremov (13.06.2022)
Great for a short break.
Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!
Michaela Knospe (31.05.2022)
Nice and very hard-working staff. But unfortunately that's not all. Booked and pre-ordered dinner for two but then weren't prepared for it. Very long waits for drinks and food. Overpriced for the food on offer. At the breakfast buffet we actually had to wait 45 minutes for rolls and the staff in the kitchen area couldn't keep up with other things either. It's a pity...
Dear Michaela, first of all, thank you very much for taking the time to tell us about your impressions of your stay in our house.
We gladly accept suggestions and your constructive criticism in particular helps us to check and improve our service and performance.
It is with regret that we have noted that our staff did not treat you in a way that corresponds to the standard of our house. We have already discussed your points of criticism with all department heads and will better teach and train our staff. At the same time, we would like to formally apologize to you.
Unfortunately, we also had to adjust our pricing due to the current situation and the sharply rising prices in all areas.
Dear Michaela, we would like to thank you for the trust you have placed in the relexa Waldhotel Schatten and look forward to you giving us the opportunity to convince you of our service on your next visit.

Kind regards

H. Dimoulas
Guest Relations Manager
Maximilian Hauner (21.05.2022)
Very nice staff, every wish was fulfilled without any problems. Restaurant and breakfast very good. Good room, nothing was missing, very clean. Location is perfect for a relaxing vacation, for a stay in the city rather unsuitable, since public transport is almost non-existent. Overall a very good hotel in a quiet area.
Dear Mr Hauner,

nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Maybe we can spoil you again with us or welcome you to one of the other 9 relexa hotels in Germany. We look forward to you!
Kind regards
Your Relexa Waldhotel team
Food Test (19.05.2022)
Worst hotel in recent years! The hotel rooms are super small and are more reminiscent of a monastery cell than a hotel room. The bed is 1.9 by 0.8 m and is against the wall on two sides! The cleanliness is also below average in many areas and in the mini bathroom you fight in the micro shower with the shower curtain. Dinner is only available in buffet form, for €25 you can get canteen food from the 1980s!
Dear Guest,

Thank you for taking the time to share your impressions of your recent stay with us. Your feedback is very important to us as it helps us to identify weaknesses in our processes and thus continually improve our service.

We are sorry to hear that you did not like the room in the economy category.

Unfortunately, the rooms in the main building cannot be structurally modified due to the existing monument protection. For your next stay, we recommend our more spacious and quiet superior rooms in the extension on the forest side for a small surcharge.

We have passed on your criticism of the food to our chef.
We are very sorry that you did not enjoy the dishes offered.

We are very sorry for the inconvenience caused and would like to apologize to you in all forms.

We hope that you still had a good time in Stuttgart, and we will of course be happy to answer any questions you may have or make any further comments.

Kind regards
Your Relexa Waldhotel team
Marek Mrozek (12.05.2022)
Quiet hotel that had run down a bit, no air conditioning in the room, food was okay, service was very good. only accessible with your own vehicle or taxi from Vaihingen or Stuttgart train station.
Dear Mr. Mrozek,

Thank you for taking the time to share your valuable feedback with us.

As we can see from your comments, you did not feel completely comfortable in your home. We very much regret this.

In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.

We would therefore be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.
Best Regards,
Your relexa Waldhotel Schatten
Dirk Fleischer (11.05.2022)
Food tasteless, buffet 25 euros already upper price segment There was turkey strips and fish plus simple salads and desserts. Room 603 TV without function would not be improved without being asked even after 3 hours. Old bathroom, sharp-edged towel rail next to the toilet, injured my elbow when sitting down on the toilet, bled through the sharp edges, see photo. Statement from hotel staff on the broken TV: do you really need it for the 1 night?
Dear Mr. Fleischer,

Thank you for taking the time to share your valuable feedback with us.
We always strive to ensure our guests an excellent and memorable stay, so we are all the more sorry,
that you were not completely satisfied with your stay in our house.

It is with regret that we have noted that our staff did not treat you in a way that corresponds to the standard of our house. We are very sorry. We have discussed your comment with our department heads and will point this out to our staff and train them again in a targeted manner.
We have forwarded your comments about the rooms and bathrooms to our housekeeper and the building services department and we will definitely take care of them as soon as possible.

We are very sorry for the inconvenience caused and would like to apologize to you in all forms.

Dear Mr. Fleischer, we take your criticism and suggestions very seriously and hope that you still had a good time in Stuttgart. We are of course at your disposal for any questions or further comments.
Sabine “Sabienschen” B. (02.05.2022)
Great cozy hotel with very pleasant comfort. Very friendly and attentive staff. I love being here when I'm in Stuttgart ♥♥
Dear Sabine,

We are very pleased to read how comfortable you felt with us and that we were able to give you a great time. It was a lot of fun! We are happy to pass on the positive feedback to all employees.

Kind regards
Your relexa Waldhotel Schatten Stuttgart
Petra Kraus (30.04.2022)
Rooms are okay, the service had major communication problems, large drinks were ordered, small ones came, otherwise you had the feeling that you were not properly understood. The equipment in the seminar room was only available on request, the sauna and fitness room were closed due to a fire also not available, food was good
Dear Ms. Kraus,

Thank you for your feedback on your stay in our house.
However, we also regret to note that you did not feel completely comfortable during your stay.
We have passed on your criticism of the food and staff to our chef. The performance you have experienced is not up to our standard and we apologize for that. We will train our staff again in this regard.
We would be pleased if we could convince you again of our services and welcome you back to our house.
Kind regards,
Your relexa Waldhotel Schatten
Uli Becker (06.04.2022)
Sauna area getting old...wellness doesn't come up there, no swimming pool etc...staff very very friendly breakfast buffet and staff...save the 3 star rating....
Dear Mr. Becker,

Thank you for your feedback on your stay in our house. We are pleased that you noticed the friendliness of our employees. We are happy to pass this praise on to all colleagues.
However, as we can see from your other comments, you did not feel completely comfortable in your home. We very much regret this.
In recent years we have carried out numerous renovation measures in our house so that it remains attractive for our guests. We will not rest in the coming months either, but will take further measures to satisfy you as a guest.
We would therefore be very pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.
Best Regards,
Your relexa Waldhotel Schatten
Dieter De Saedelaere (01.04.2022)
Very well received in this strange period and very good lunch
Dear De Saedelaere,
Thank you very much for the feedback concerning your stay in our hotel. We very much appreciate it and we are very pleased, that you enjoyed your stay at our house.
We will gladly forward your compliments to our staff and we would be pleased to welcome you again at the relexa Waldhotel Schatten in the near future.
Kind regards,
Frank Marx (20.03.2022)
Had a very nice weekend and great hotel
Dear Mr Marx,

nice that you felt comfortable in our house. We would like to take this opportunity to thank you for your positive feedback. It was a pleasure for us to make your stay a pleasant one. Your rating and star rating is not entirely understandable for us. Maybe just a mistake crept in. We would be very happy about a 5 star rating.

If you have any further inquiries, we will be happy to address them

Your Relexa team from Stuttgart
Niels Behrendt (04.03.2022)
The food is overpriced and bad €24 for a roast pork is a joke. Only three main dishes on the menu anyway and all so expensive. room ok
Dear Mr Behrendt,

Thank you for taking the time to tell us about your impressions of your stay in our house. Your reviews are important to us. As we can see, you did not feel completely comfortable during your stay in our house. We passed on your constructive criticism to both our restaurant manager and our head chef. Of course, this does not correspond to our standard. We very much regret this inconvenience and would like to ask you to apologize in all forms.
Dear Mr. Behrendt, we would be pleased if you would give us another opportunity to convince you of our services and if we could welcome you again soon.
Kind regards
Bruce Mills (16.02.2022)
Very nice Hotel very friendly staff all very helpful highly recommended.
Dear Bruce,

thank you very much for the feedback concerning your stay in our hotel. We very much appreciate it and we are especially pleased about the fact, that you enjoyed your stay at our house. We would be glad to welcome you again at the relexa Waldhotel Schatten in the near future.
Kind regards,
Heike Harms (02.02.2022)
Very nice staff, great breakfast buffet. The restaurants otherwise very bad value for money. Far too small portions for an overpriced price. We'll be back, but we won't eat in the restaurant again
Dear Mrs Harms,

Thank you for your feedback on your stay in our house.
Your compliments about our breakfast and the friendliness of the staff made us very happy and we are happy to pass this on to all employees.
We apologize that the food in our fireplace restaurant did not meet your expectations. We have forwarded this to our kitchen manager and discussed it with him.
Dear Mrs. Harms, we look forward to welcoming you back to the relexa Waldhotel Schatten and being able to convince you of our services.

Kind regards
Relexa Waldhotel Schatten Stuttgart
Christiane Kompa (22.11.2021)
The hotel is really ok - I don't know if it deserves 4 stars! My room was reasonably spacious and not noisy either! The cleanliness was fine. About the baked rolls at the breakfast buffet has already been sufficiently reported HERE. (apart from THESE rolls), the buffet was really more than good - rich and the selection was also very good! But why I am actually writing this review is; the staff (everybody I met) was so incredibly friendly, accommodating, helpful, etc. A big THANK YOU again! - To management: congratulations on this staff.
Dear Christiane,

Thank you for taking the time to describe your impressions of your stay. Your reviews are very important to us, because only through your constructive criticism can we review and improve our service and performance.

As we have read, you were not completely satisfied with the breakfast. We are sorry. The quality you experienced does not meet the standard of our house and we apologize for this. We have forwarded your comment to our chef.

We would like to take this opportunity to thank you for the positive feedback. Our team was very happy about that! It was a great pleasure for us to be able to look after you.

Dear Christiane, we would be happy to welcome and pamper you again as a guest in our house or in one of the other 9 relexa hotels in Germany.

Kind regards, your relexa Waldhotel Schatten
Mark White-Sharman (19.11.2021)
Good location. Set in the forest, rooms are basic, bed very comfortable and extremely quiet. Recommended.
Dear Mark,
thank you very much for the feedback concerning your stay in our hotel. We very much appreciate it and we are especially pleased about the fact, that you enjoyed your stay at our house. We would be glad to welcome you again at the relexa Waldhotel Schatten in the near future.
Kind regards,
Relexa Waldhotel Schatten Team
Michael Seryodkin (13.11.2021)
Price / performance ratio so far acceptable! Breakfast was delicious! Staff nice and friendly! Gladly again
Dear Michael,

Thank you for the good rating you gave our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you again soon!

Kind regards
the relexa Waldhotel Schatten Stuttgart
V8 Driver Germany (13.11.2021)
So far OK. The food was good, the room was functional. Good hotel for conferences, workshops, exams.
Good V8 Driver Germany,

Thank you for taking the time to rate our hotel. Your feedback is very important to us as it helps us to identify weaknesses in our processes and thus continually improve our service.
What did you miss? And how can we improve our service to you? We would be very pleased if you would find the time and tell us. You are welcome to contact us personally. We are always available to you by phone or email.

Kind regards
Relexa Waldhotel Schatten Stuttgart